Issue management and the ability to consolodate communications, contacts, bills, etc. into issue areas. I do appreciate the online support feature which is a convenient click away. A majority of the folks I interact with in customer support have been very professional (and patient) and have helped me to get from point a to b, which I greatly appreciate. Review collected by and hosted on G2.com.
The interface and certain features in the system appear unclear from my perspective, such as the inability to manually (and easily) solve for duplicate contacts in the system. Quorum's automated feature doesn't work well in that regard, so making customers 100% reliant on said automated feature doesn't make sense.
Another feature which I find confusing (and perhaps this is due to the lack of understand) - Tracking boards versus alert management. There are several people in my department that have spent entirely too much time trying to differentiate the purpose of these two features under the tracking option.
Another area include the grassroots capabilities. Some areas of the process seem antiquated. For instance, not having the option to setup grassroots alerts targeting specific lawmakers without tying constituents into the process. I get that's how it's generally done and I appreciate the significance of lawmakers hearing from constituents - however, there are times where you may need the flexibility to move outside of engaging the typical constuent body.
Another limitation is the absence of options for volunteers to choose from multiple letter versions, limiting variety in campaigns.
Last but not least, I'm still up in the air on the redesign of the dashboard. For people in charge of GR for their organizations, generally, all facets of GR and advocacy are a priority. Forcing users to prioritize and to only select from certain areas doesn't really work for folks in this position.
This may all tie into coaching/onboarding: as a newer employee to the organization and head of the department that utilizes Quorum, I wasn't really satisfied with the onboarding/coaching of Quorum. Given some of the complexities and capabilities with the software, there really should be more indepth coaching. Review collected by and hosted on G2.com.
Video Reviews
Quorum is the one-stop shop for advocacy
Its a good platform that has a lot of potential
158 out of 159 Total Reviews for Quorum
Overall Review Sentiment for Quorum
Log in to view review sentiment.
Quorum did an ok job at notifying when a bill was moved to committee. Review collected by and hosted on G2.com.
Quorum lied to me and said they would provide legislative staff contact, and did not do so. When I questioned why that information was not available they said they could only provide what was publicly available, which was a generic office email address that is available online for free. I urge you DO NOT purchase this software for state or local advocacy. Review collected by and hosted on G2.com.
Quorum's bill tracking software has saved me an enormous amount of time tracking legislation. I used to have to read the caption for every single bill that was filed, and now I have it set up to catch all bills related to my field based on key words. I also love using the Outbox - it has been instrumental in sending and tracking newsletters. It has also made events more successful with it's RSVP features combined with outbox. And, every time I have any kind of question, the Quorum team is always there with a quick answer. I also very much appreciate how receptive they are to feedback about the platform. It's an incredible product, and I don't know how I would do my job without it. Review collected by and hosted on G2.com.
There is a little bit of a learning curve, but the Quorum team is there to walk you through anything! Review collected by and hosted on G2.com.
I find Quorum user-friendly and pretty nimble for tracking legislation across several states. I like the alerts function in particular, because i can see whether lawmakers are talking about a specific issue in their constituent newsletters, on social media, or if they put out anything official about it. The customer support specifically for the legislation management and alert management is great. Review collected by and hosted on G2.com.
Customizing the fields can be a bit cumbersome. I also find the email designer clunky. It's great for basic text-only emails, but crafting anything with visuals is frustrating and doesn't look great. (And I'm decent with design, usually!) Review collected by and hosted on G2.com.
The ability to track legislation at all levels and find relationships among members of Congress. Review collected by and hosted on G2.com.
We're a small organization and Quorum isn't cheap. We had to get an exception so we didn't have to pay the whole year up front. Review collected by and hosted on G2.com.
Quorum has a well updated directory of both personal and committee Congressional staff, as well as a good directory of federal employees. In addition to the directory, Quorum provides a good data base of key documents, both on the Congressional and agency level. Review collected by and hosted on G2.com.
My biggest issue with Quorum is sometimes the interface can be difficult to figure out. While it typically is pretty easy to navigate, there are times when trying to find information can be trickier than it needs to be. Review collected by and hosted on G2.com.
After just 3 short months of using quorum, we love it. It is user-friendly, easy to navigate, and has everything we need for state and federal tracking Review collected by and hosted on G2.com.
There are really no downsides we've experienced yet. Compared to our old leg tracking tool, Quorum is better suited for our needs and so customizable there's no way not to enjoy the platform. Review collected by and hosted on G2.com.
The sheer breadth of Quorum's tools are very impressive. You can search bills, regs, legislators' newsletters and social media posts, and much more. Your whole team can share these pages and organize them efficiently, and there are multiple tools to create reports and share data with others in your team or elsewhere. Review collected by and hosted on G2.com.
It's expensive. And the focus at times seems to be on new features rather than on fixing existing problems, although this has seemed to be less of a problem in the past year or so. Review collected by and hosted on G2.com.
I like that I can tailor the set up of the tracking system the way I like. I also like that I can easily get ahold of someone if an issue arises, and it's taken care of right away. I've had one or two missed bills, but right when I reach out, they are put into the system and it's taken care of within 24 hours. I also like the organization aspect of it and the ablity to make tracking lists. Additionally, I like that you can send emails directly to lawmakers and see if they opened your email or not. Review collected by and hosted on G2.com.
I've had a few issues with missing bills in my portal over the past year, but nothing to be concerned about. Usually, it's a problem with the state's website and being able to scrape the data. Review collected by and hosted on G2.com.
Quorum has improved my ability to track multiple engagements, bills, letters, and more. The notes available for review - not only my own, but those of my colleagues - has helped me prepare for numerous meetings. The features that allow additional insights on lawmakers such as who they work most often with and align most closely are highly beneficial. Review collected by and hosted on G2.com.
To date, my only dislikes about Quorum are the occasional disruptions in service (which are never long) and the times when I reach out to a staffer who has transitioned from the Hill or to another office. However, with a quick email to our Quorum team, the issues is promptly resolved. Review collected by and hosted on G2.com.
