Our company has used Quickbase for eight years. Originally set up by our VP of Operations, I was brought on two years later. I was able to learn everything about Quickbase on my own, through the University, and have created and maintained a dozen apps since then. Much more user friendly than early databases such as Oracle. I have also had some outstanding customer service and support from the teams at Quickbase. Review collected by and hosted on G2.com.
Not being able to customize some of the apps, fields, and reports, can sometimes be a little frustrating. Some of our users are not computer saavvy, we are in the construction business, and they have their own ideas of what they would like to see and work with but it isn' always possible. Instances of table relationships causing issues, not integrating the way we would like, can also cause minor pain. Overall, I have had very few issues that couldn't be solved one way or another. Lastly, some of the new UI features are not as "user friendly" as they were before the updates. This makes navigation somewhat cumbersome at times, especially for those who have limited computer knowledge. They are comfortable with the way it's set up and then it changes, which isn't ideal for them. Review collected by and hosted on G2.com.
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Easy Low Code Platform - QuickBase
Quick Base Review
1,222 out of 1,223 Total Reviews for Quickbase
Overall Review Sentiment for Quickbase
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A reliable tool for sharing and visualizing data with controls is Quickbase. It works effectively as a tool for visualizing enormous data sets and as a data repository. Customer satisfaction has increased due to the process automation's reduction of errors and waiting times. I wholeheartedly recommend this fantastic tool. and customer support,integration of use these are most like features in this product Review collected by and hosted on G2.com.
There is only one negative feeling about this product, All of the data will be gone if someone deletes a profile by mistake. While having a backup system that runs automatically would be convenient, during our testing and usage of the software, we were unable to find that option. Review collected by and hosted on G2.com.
Being able to customize a database and having different options to how the database works is awesome!
I like the idea of the Office Hours however, I wish there were more opportunities/times available (instead of 1 hour each day).
There are ways to create custom roles for internal and external users; this helps keep certain data/internal processes private. Review collected by and hosted on G2.com.
They force changes on the users (e.g. the Sidebar Navigation versus Top Navigation); changes in how some of the reporting graphs are (e.g. the total change from a gauge chart to a totally different circular design).
These changes without letting the end user decide what is best for them is not very customer friendly.
There should be more individualized trainings available, specific to what the business users needs are; I don't mind the general training/certification, but it's too generalized and doesn't always fit the actual training needed. Review collected by and hosted on G2.com.
When I was new on QuickBase, it was a little complicated for me but when I spent some time on it.
It is easier to access everything, I like the features of QuickBase like pipelines and action things.
While the Implementation of something, action is very useful and because of the pipeline, it got very easy to integrate some other platforms as well.
When we got any issue or something we reached out to customer support or help center where we resolved our issue.
And not I am a frequent user of Quickbase Review collected by and hosted on G2.com.
When we have to update something in pipeline, it gets turned off.
While updating the live pipeline, it goes into draft mode instead of being turned off.
this will be very good for users.
New form. it takes time when we update some field on form and open any record Review collected by and hosted on G2.com.
Quickbase is a wonderful tool which lets me have an easier time managing huge amounts of information while increasing the control. The integration of it in my current project was easy. Considering the heavy data processing workload, I use it nearly every day. It includes powerful features such as table management, data flow, pipelines, actions, among many others which makes it an essential part of my work. Review collected by and hosted on G2.com.
There are definitely areas that need improvement and rethinking, like navigating while moving between the pages if you want to perform any tasks, that can get little cumbersome. For example, removing a table is not very clear and the relevant sections where these tasks are performed are not apparent. But other than that, the tool is definitely great and works well for the handling of larger sets of data. Review collected by and hosted on G2.com.
Quickbase allows me to go from a concept to an actual application within an hour, yet is also flexible enough that I can make additions or changes to the system later on. There is a good support network of people using it, and ChatGPT knows the system well enough that it can provide support as well. The "per use" pricing (rather than "per user") allows us to roll it out to all of our customers without taking a major cost hit. Review collected by and hosted on G2.com.
The salespeople are sometimes slow to respond, and they don't have the technical background that I would like to see. Also, they seem to be transitioning to supporting larger customers, so smaller ones like me (4 major applications, a few hundred users, most of whom are light-usage customers) don't get as much consideration as new options are rolled out. Review collected by and hosted on G2.com.
Quickbase platform is like a canvas that enables to create any kind of business workflows implemented in quick turnaround. It's only the creativity we need to create any kind of sophisticated functionalities right-from the intuitive user forms, impactful reports/dashboards and seamless process automation making use of pipelines. Review collected by and hosted on G2.com.
The capability to manage large data over 2 million records and the easeness of archiving the data can be improved. It will help to make it a large enterprise solution. Review collected by and hosted on G2.com.
I think there are a lot of good options within this platform. They have been focusing on upgrading the technology with AI and other options to make a cleaner approach. We utilize different options within this platform, including our primary reporting database, project management, among others. The tools have become easier to use over time. More recently the support team has become helpful. Review collected by and hosted on G2.com.
My first thought is the customer support. Over years of use, we have had numerous CSMs, Account Managers, etc...many of which were non-responsive, unsupportive, and in many cases difficult to work with. While that had gotten better in 2022-2023, it fell off again in 2024. It's a revovlving door of people who don't seem to know much about our account. There's no one to reach out to check in or provide updates on new products or tools. Review collected by and hosted on G2.com.
My team made our own platform for project, maintenance, and performance tracking. It has everything we could ask for and more. With a little help from IT we have automatic APIs pulling in production data as well. Review collected by and hosted on G2.com.
Not really quickbase's fault, but the more I add the more complicated it gets. Sometimes it is not the best or most customizable at first glance, but usually there are backdoors to get the look you want, but it may involve some light code.
Unsure how it scales, sometimes it is slow to load, but we have a loooot going on in the background now which may have something to do with it. Review collected by and hosted on G2.com.
It was a central location for the work I needed to do Review collected by and hosted on G2.com.
The UX is terrible. It displays too much information and makes it harder than it needs to be to view the information you want to view. It is incredibly difficult to customize. I have dozens of columns and I need to use like 3-4. If I hid all of the columns that I did not want to use they would all come back if I was to refresh or leave the page.
PDFs that were uploaded to QB could be intergrated better into the app. You should be able to view a PDF within a window in QB. If I wanted to view a PDF in QB I had to download it and as a result I had to download the same PDF multiple times, which cluttered my downloads folder. QB should also have a built in video player to view video that is linked to in QB. Review collected by and hosted on G2.com.
I love that Quick Base is fully customizable. Our company started with it as a basic CRM software and over time we have integrated into our business end-to-end. Seriously, the only phase of the business not touched by Quick Base is banking. If you have the ability to make basic functions in Excel, you can learn how to use Quick Base and make it work for your business. It's a lot easier to use than you would think, because the system is "low code" and relies on basic concepts like conditional statements and table relationships. Whenever I come up with an idea, the time from idea to implementation is incredibly short and the process is easy. We use it all day, every day and it's hard to imagine life without it. The few time's I've reachout to customer support, everyone I've dealt with has been very helpful and easy to work with. Highly recommend! Review collected by and hosted on G2.com.
The one real downside about Quick Base is the minimum required users. If you have a small company, it may be a stretch to afford as you'll be required to have more users than you'll need. Review collected by and hosted on G2.com.
