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Queue-Fair Reviews & Product Details

Giulio S.
GS
Head of Ecommerce
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Queue-Fair?

At Magilla, we've had the opportunity to use Queue-Fair with several clients, and we couldn't be more satisfied with the results. Queue-Fair excels in providing a seamless user experience (UX), making it a reliable tool that’s easy to integrate and use. The setup was straightforward, and its performance consistently met high standards, ensuring an efficient way to manage customer flow without any hitches.

Not only did the platform streamline high-traffic situations smoothly, but the Queue-Fair support team was also responsive and highly knowledgeable, always quick to assist when we needed them. The product quality shines through in both its dependability and adaptability, making Queue-Fair an invaluable tool in our suite for managing digital customer journeys effectively. Review collected by and hosted on G2.com.

What do you dislike about Queue-Fair?

Honestly, there’s nothing significant we dislike about Queue-Fair. Any minor issues we encountered were quickly addressed by their responsive support team, making for a smooth experience overall. Review collected by and hosted on G2.com.

What problems is Queue-Fair solving and how is that benefiting you?

Queue-Fair effectively solved the challenge of managing high-traffic surges for our clients, ensuring that their websites could handle large volumes of users without compromising performance or user experience. Review collected by and hosted on G2.com.

Queue-Fair Overview

What is Queue-Fair?

Queue-Fair is the original patented virtual waiting room for busy websites. When your site has more visitors than it can handle gracefully, excess visitors are automatically sent to a branded online queue - it then sends visitors back to your site in first-come, first-served order at a rate that you control. By using the world's most powerful Virtual Waiting Room platform, you ensure that visitors to your site always get the responsive experience they require, even when you are really busy, protecting your brand and bottom line.

Queue-Fair Details
Product Website
Languages Supported
Bulgarian, Catalan, Czech, Danish, German, Greek, English, Estonian, Basque, Finnish, French, Galician, Hebrew, Croatian, Hungarian, Indonesian, Icelandic, Italian, Japanese, Georgian, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Chinese (Simplified)
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Product Description

Invented and Patented in 2004, with fully granted patents in the UK and worldwide, Queue-Fair is the original provider of queue-based virtual waiting room services to manage web traffic surges. It works by fairly queueing visitors to your site on our servers, before feeding them back to your website at a rate that you can handle. Its original SaaS platform facilitates ticket sales, ecommerce platforms, teaching institutions and government and public sector institutions to keep their servers up and running and visitors engaged, helping to ensure that sales and online activity continue even on on their busiest days. Beware imitations. The company is based in London, UK.


Seller Details
Year Founded
2004
HQ Location
London, GB
Twitter
@FairQueue
338 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®

Michael L.
ML
Overview Provided by:
Get a Free Virtual Waiting Room for your busy website. Queue-fair.com web3.0 enablers - An accurate, regulated, botproof, sustainable & better value online queue solution. Top Rated on G2 Reviews.

Recent Queue-Fair Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Amazing service, that worked perfectly the first time we needed it"
Ease of use and the customised queue template . Integrates perfectly with our entry platform. We had looked at integrating a ballot system in addit...
Jeferson R.
JR
Jeferson R.Mid-Market (51-1000 emp.)
5.0 out of 5
"I’m very happy with Queue-Fair"
I’m very happy with Queue-Fair—it has been an excellent solution for us! Queue-Fair's SafeGuard and Queue Hold proved to be invaluable features, a...
NB
Natascha B.Small-Business (50 or fewer emp.)
5.0 out of 5
"The best Invest for our issue"
Queue-Fair was the best option for us. It was easy to install and the support before and during use was personal and 100% reliable.
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1 person requested security information

Queue-Fair Media

Queue-Fair Demo - Our Ticketing and Events Treatment
Upload your company personalisation in our Portal and one line of code into your webpages and your site is protected and ready to queue visitors straightaway.
Queue-Fair Demo - The Banking and Crypto Currency Treatment
Upload your company personalisation in our Portal and one line of code into your webpages and your site is protected and ready to queue visitors straightaway.
Queue-Fair Demo - The Queue-Fair.com Treatment
Upload your company personalisation in our Portal and one line of code into your webpages and your site is protected and ready to queue visitors straightaway.
Queue-Fair Demo - NFLALLDAY  NFL NFT Shop
A customised queue page for the 49ers NFT sale.
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Have you used Queue-Fair before?
Yes

66 out of 67 Total Reviews for Queue-Fair

5.0 out of 5
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66 out of 67 Total Reviews for Queue-Fair
5.0 out of 5
66 out of 67 Total Reviews for Queue-Fair
5.0 out of 5

Overall Review Sentiment for Queue-FairQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Elton M.
EM
Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Queue-Fair?

What stands out the most about Queue-Fair is its ease of use and seamless integration into our existing platform. It helped us manage large-scale traffic spikes without causing downtime or disruptions, ensuring a smooth user experience. The real-time data and customer support are also exceptional, providing us with the tools to keep everything running smoothly during high-demand events. Additionally, the ability to customize the queue page allows us to maintain brand consistency, which is a big plus. Review collected by and hosted on G2.com.

What do you dislike about Queue-Fair?

There is nothing specific that I dislike. The Queue-Fair team has always been incredible, responding quickly and ensuring everything works perfectly, so I have no complaints. Review collected by and hosted on G2.com.

What problems is Queue-Fair solving and how is that benefiting you?

Queue-Fair helps us manage sudden surges in website traffic effectively. By implementing the virtual waiting room, we are able to ensure that no users experience downtime or delays, even during high-demand events. This has been crucial in improving user satisfaction and maintaining the reliability of our services. Review collected by and hosted on G2.com.

Jeferson R.
JR
Tech Lead
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Queue-Fair?

I’m very happy with Queue-Fair—it has been an excellent solution for us! Queue-Fair's SafeGuard and Queue Hold proved to be invaluable features, allowing us to maintain much better control over the server’s memory and CPU usage. This functionality was a critical factor in the success of our busy enrollment period. I am also grateful to the Queue-Fair support team for all the asistance they provided during the onboarding and set-up process - it was great! Review collected by and hosted on G2.com.

What do you dislike about Queue-Fair?

Nothing make me dislike about Queue-Fair! Review collected by and hosted on G2.com.

What problems is Queue-Fair solving and how is that benefiting you?

Control over the server’s memory and CPU usage. Review collected by and hosted on G2.com.

Gabriel W.
GW
Coordinador de operaciones comerciales
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Queue-Fair?

It's a very user-friendly tool that was simple to integrate into our website, their team helped us every step of the way and made sure to accompany us in every moment we needed them.

You have easy access to any information you require about the service usage, and the configuration is very intuitive, as well as perfectly explained by their team.

Thanks to their services we were able to provide our users with a good-looking and functioning automated queue.

They have plenty of integration options and a beautiful administrative dashboard where you can check everything that's going on in your queues.

We are glad we found Queue-Fair and that we can count on them as a partner for our business needs. Review collected by and hosted on G2.com.

What do you dislike about Queue-Fair?

Overall we have no complaints regarding Queue-Fair, we love the service. Review collected by and hosted on G2.com.

What problems is Queue-Fair solving and how is that benefiting you?

We needed an efficient solution for queueing our users for our ticket selling website, it worked like a charm. Review collected by and hosted on G2.com.

VC
Administrative Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Queue-Fair?

The solution is easy to install, and they have a very detailed guide.

The back office panel has many options to customize everything and give you every option you could need.

I had a good experience installing, setting, customizing and monitoring the queue, and everytime I need to handle a large amount of trafic on my site I know I can use this solution Review collected by and hosted on G2.com.

What do you dislike about Queue-Fair?

The translation of the back office (the italian one at least) seems made by an automatic sistem, and has some errors. Review collected by and hosted on G2.com.

What problems is Queue-Fair solving and how is that benefiting you?

High traffic spikes for events or sales Review collected by and hosted on G2.com.

MN
Directeur de production
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about Queue-Fair?

It is an easy-to-use solution that allows us to intervene in real-time on the flow of visitors we let through. Easy to configure, we can even customize the visual and texts of the queue. A special thanks to Matt who was able to explain all this to me in French, available and efficient, thanks again Matt! Review collected by and hosted on G2.com.

What do you dislike about Queue-Fair?

The only small negative point is regarding the package choices, the most advantageous was to take it for 3 months while our event was only held for one day. Review collected by and hosted on G2.com.

What problems is Queue-Fair solving and how is that benefiting you?

During our event, we had too many visitors at the same time, before using this service our web server was experiencing slowdown issues and it became inaccessible. Controlling the flow of visitors allowed us to correct this problem. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Queue-Fair?

Ease of use and the customised queue template . Integrates perfectly with our entry platform. We had looked at integrating a ballot system in addition to the queue system.

Having used queue-fair for our first event the decision was made to hold off development and only use the queue-fair system. Review collected by and hosted on G2.com.

What do you dislike about Queue-Fair?

There is nothing to dislike it simply works and the administration dashboard is perfect. Review collected by and hosted on G2.com.

What problems is Queue-Fair solving and how is that benefiting you?

High demand pressure on our webserver Review collected by and hosted on G2.com.

NB
Administrator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Queue-Fair?

Queue-Fair was the best option for us. It was easy to install and the support before and during use was personal and 100% reliable. Review collected by and hosted on G2.com.

What do you dislike about Queue-Fair?

There was no negative experience. We we're supported all time and evey question was answered directly. Review collected by and hosted on G2.com.

What problems is Queue-Fair solving and how is that benefiting you?

The go-live of our page with the tournament registration and the run of user at the same time has so far led to the collapse of the website. We were able to avoid this thanks to this tool. Review collected by and hosted on G2.com.

Jaume P.
JP
COO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Queue-Fair?

They were very adaptative to our needs and they solved any problems quickly and efficiently. Review collected by and hosted on G2.com.

What do you dislike about Queue-Fair?

Mostly everything was positive after our experience with your services. Review collected by and hosted on G2.com.

What problems is Queue-Fair solving and how is that benefiting you?

We had 35.000 people waiting for us to open our registration process and with Queue-Fair we were able to lower the load on our server and maintain a fair and well-monitored registration process Review collected by and hosted on G2.com.

Robin C.
RC
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Queue-Fair?

Their team is very reactive: from setup to test and deployment in production, they were able to help us deploy their solution in less than 1 hour.

Their team are always reactive to answer questions and their queue is simple to integrate. Only few lines of code are required.

Website rescuers! Review collected by and hosted on G2.com.

What do you dislike about Queue-Fair?

Not much to say: their product is quite simple to use, quick to integrate and does the job. Review collected by and hosted on G2.com.

What problems is Queue-Fair solving and how is that benefiting you?

Avoid website crash! Review collected by and hosted on G2.com.

Juan Daniel A.
JA
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Queue-Fair?

It's an effective solution for handling high traffic and unexpected spikes.

The team is highly professional and attentive to customer needs.

The platform is easy to integrate. Review collected by and hosted on G2.com.

What do you dislike about Queue-Fair?

They don't offer a monthly plan, only a quarterly one. Review collected by and hosted on G2.com.

What problems is Queue-Fair solving and how is that benefiting you?

Queue-Fair helps us manage high traffic and unexpected spikes, ensuring our website stays functional during peak demand Review collected by and hosted on G2.com.

Queue-Fair