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Best Virtual Waiting Room Software

Anindita Sengupta
AS
Researched and written by Anindita Sengupta

Virtual waiting room technology is used to prevent sites from crashing during periods of unexpected traffic spikes. These tools detect abnormal traffic increases and provide a waiting page where users can wait until the site is able to handle additional visitors. Companies use these tools to ensure their site is capable of maintaining availability in unexpected situations or during special events such as an online sale or breaking news story.

Some of these tools come as a feature within a content delivery network (CDN) . Those tools also help to increase site availability and speed, but provide an increased ability to control visitor and traffic management

To qualify for inclusion in the Virtual Waiting Room category, a product must:

Monitor sites for spikes in traffic
Control site availability and prioritize users
Provide a waiting room page to inform users of the situation

Best Virtual Waiting Room Software At A Glance

Best for Small Businesses:
Highest User Satisfaction:
Best Free Software:
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Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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10 Listings in Virtual Waiting Room Available
(121)4.8 out of 5
2nd Easiest To Use in Virtual Waiting Room software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Queue-it empowers organizations to deliver seamless user experiences and protect their brand reputation by controlling online traffic. Crashes and slowdowns threaten even the biggest of businesses.

    Users
    No information available
    Industries
    • Entertainment
    • Retail
    Market Segment
    • 47% Mid-Market
    • 30% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Queue-it features and usability ratings that predict user satisfaction
    9.7
    Quality of Support
    Average: 9.7
    9.2
    Scalability
    Average: 9.1
    9.0
    Dashboard
    Average: 9.0
    9.1
    Traffic Overview
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Queue-it
    Year Founded
    2010
    HQ Location
    Copenhagen, Denmark
    Twitter
    @queueit
    1,923 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    194 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Queue-it empowers organizations to deliver seamless user experiences and protect their brand reputation by controlling online traffic. Crashes and slowdowns threaten even the biggest of businesses.

Users
No information available
Industries
  • Entertainment
  • Retail
Market Segment
  • 47% Mid-Market
  • 30% Small-Business
Queue-it features and usability ratings that predict user satisfaction
9.7
Quality of Support
Average: 9.7
9.2
Scalability
Average: 9.1
9.0
Dashboard
Average: 9.0
9.1
Traffic Overview
Average: 9.2
Seller Details
Seller
Queue-it
Year Founded
2010
HQ Location
Copenhagen, Denmark
Twitter
@queueit
1,923 Twitter followers
LinkedIn® Page
www.linkedin.com
194 employees on LinkedIn®
(67)5.0 out of 5
1st Easiest To Use in Virtual Waiting Room software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Queue-Fair is the original patented virtual waiting room for busy websites. When your site has more visitors than it can handle gracefully, excess visitors are automatically sent to a branded online q

    Users
    • CEO
    • Director
    Industries
    • Events Services
    • Entertainment
    Market Segment
    • 81% Small-Business
    • 13% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Queue-Fair features and usability ratings that predict user satisfaction
    10.0
    Quality of Support
    Average: 9.7
    9.9
    Scalability
    Average: 9.1
    9.7
    Dashboard
    Average: 9.0
    9.8
    Traffic Overview
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2004
    HQ Location
    London, GB
    Twitter
    @FairQueue
    338 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Queue-Fair is the original patented virtual waiting room for busy websites. When your site has more visitors than it can handle gracefully, excess visitors are automatically sent to a branded online q

Users
  • CEO
  • Director
Industries
  • Events Services
  • Entertainment
Market Segment
  • 81% Small-Business
  • 13% Mid-Market
Queue-Fair features and usability ratings that predict user satisfaction
10.0
Quality of Support
Average: 9.7
9.9
Scalability
Average: 9.1
9.7
Dashboard
Average: 9.0
9.8
Traffic Overview
Average: 9.2
Seller Details
Year Founded
2004
HQ Location
London, GB
Twitter
@FairQueue
338 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®

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(25)4.9 out of 5
3rd Easiest To Use in Virtual Waiting Room software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CrowdHandler's SAAS platform allows you to provision online waiting rooms to protect your websites and applications from peak-load traffic; protecting sales, promoting fairness and keeping your custom

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 60% Small-Business
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CrowdHandler features and usability ratings that predict user satisfaction
    9.8
    Quality of Support
    Average: 9.7
    9.6
    Scalability
    Average: 9.1
    9.3
    Dashboard
    Average: 9.0
    9.8
    Traffic Overview
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Birmingham, England
    Twitter
    @Crowdhandler
    270 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CrowdHandler's SAAS platform allows you to provision online waiting rooms to protect your websites and applications from peak-load traffic; protecting sales, promoting fairness and keeping your custom

Users
No information available
Industries
No information available
Market Segment
  • 60% Small-Business
  • 36% Mid-Market
CrowdHandler features and usability ratings that predict user satisfaction
9.8
Quality of Support
Average: 9.7
9.6
Scalability
Average: 9.1
9.3
Dashboard
Average: 9.0
9.8
Traffic Overview
Average: 9.2
Seller Details
Year Founded
2002
HQ Location
Birmingham, England
Twitter
@Crowdhandler
270 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
(12)4.7 out of 5
4th Easiest To Use in Virtual Waiting Room software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zero Down, Cost Efficiency! NetFUNNEL is a powerful online traffic management solution designed to ensure system stability during high-demand periods. By effectively controlling traffic flow with f

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 42% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NetFUNNEL features and usability ratings that predict user satisfaction
    8.8
    Quality of Support
    Average: 9.7
    8.7
    Scalability
    Average: 9.1
    8.5
    Dashboard
    Average: 9.0
    8.9
    Traffic Overview
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    STCLab
    Year Founded
    2020
    HQ Location
    Seoul, South Korea
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zero Down, Cost Efficiency! NetFUNNEL is a powerful online traffic management solution designed to ensure system stability during high-demand periods. By effectively controlling traffic flow with f

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 42% Enterprise
NetFUNNEL features and usability ratings that predict user satisfaction
8.8
Quality of Support
Average: 9.7
8.7
Scalability
Average: 9.1
8.5
Dashboard
Average: 9.0
8.9
Traffic Overview
Average: 9.2
Seller Details
Seller
STCLab
Year Founded
2020
HQ Location
Seoul, South Korea
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TrafficDefender is a secure, enterprise-grade and cloud-based service that sits in front of your website, mobile app and APIs, controlling the flow of visitors whilst guaranteeing uptime, no matter ho

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TrafficDefender features and usability ratings that predict user satisfaction
    10.0
    Quality of Support
    Average: 9.7
    8.3
    Scalability
    Average: 9.1
    8.3
    Dashboard
    Average: 9.0
    8.3
    Traffic Overview
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Netacea
    Year Founded
    2018
    HQ Location
    Manchester, England
    Twitter
    @Netacea_AI
    417 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    57 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TrafficDefender is a secure, enterprise-grade and cloud-based service that sits in front of your website, mobile app and APIs, controlling the flow of visitors whilst guaranteeing uptime, no matter ho

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
TrafficDefender features and usability ratings that predict user satisfaction
10.0
Quality of Support
Average: 9.7
8.3
Scalability
Average: 9.1
8.3
Dashboard
Average: 9.0
8.3
Traffic Overview
Average: 9.2
Seller Details
Seller
Netacea
Year Founded
2018
HQ Location
Manchester, England
Twitter
@Netacea_AI
417 Twitter followers
LinkedIn® Page
www.linkedin.com
57 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Macrometa is a hyper-distributed cloud platform featuring a Global Data Network (GDN) and PhotonIQ, an AI-powered Edge Delivery Network. With over 175 points of presence (PoPs) worldwide, Macrometa em

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Macrometa features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2017
    Twitter
    @macrometa
    407 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Macrometa is a hyper-distributed cloud platform featuring a Global Data Network (GDN) and PhotonIQ, an AI-powered Edge Delivery Network. With over 175 points of presence (PoPs) worldwide, Macrometa em

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Macrometa features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2017
Twitter
@macrometa
407 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
By ELCA
0 ratings
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PeakProtect manages overload traffic for more than 50 websites for fairs, music festivals, stadia, live events, retail and sports tournaments.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • PeakProtect features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ELCA
    Year Founded
    1968
    LinkedIn® Page
    www.linkedin.com
    2,029 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PeakProtect manages overload traffic for more than 50 websites for fairs, music festivals, stadia, live events, retail and sports tournaments.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
PeakProtect features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
ELCA
Year Founded
1968
LinkedIn® Page
www.linkedin.com
2,029 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Section's Edge Hosting Platform is changing the paradigm for application deployment by enabling the simplest and most cost-effective way to deploy and manage applications across a truly optimized Edge

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Small-Business
    • 50% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Section features and usability ratings that predict user satisfaction
    9.2
    Quality of Support
    Average: 9.7
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Section
    Year Founded
    2012
    HQ Location
    Boulder, co
    Twitter
    @sectionio
    923 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    63 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Section's Edge Hosting Platform is changing the paradigm for application deployment by enabling the simplest and most cost-effective way to deploy and manage applications across a truly optimized Edge

Users
No information available
Industries
No information available
Market Segment
  • 50% Small-Business
  • 50% Mid-Market
Section features and usability ratings that predict user satisfaction
9.2
Quality of Support
Average: 9.7
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Section
Year Founded
2012
HQ Location
Boulder, co
Twitter
@sectionio
923 Twitter followers
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Simple Queue is a virtual waiting room system designed to manage website overload during extreme end-user peaks. It fully coexists with CDNs and works with native mobile apps.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Simple Queue features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Twitter
    @simplehostinguk
    1,555 Twitter followers
Product Description
How are these determined?Information
This description is provided by the seller.

Simple Queue is a virtual waiting room system designed to manage website overload during extreme end-user peaks. It fully coexists with CDNs and works with native mobile apps.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Simple Queue features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Twitter
@simplehostinguk
1,555 Twitter followers
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Visitor prioritization is designed to decrease abandonment by providing a user friendly waiting room experience when your back end application becomes overloaded by providing granular control of traff

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Visitor Prioritization Cloudlet features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1998
    HQ Location
    Cambridge, MA
    Twitter
    @Akamai
    119,772 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10,409 employees on LinkedIn®
    Ownership
    NASDAQ:AKAM
Product Description
How are these determined?Information
This description is provided by the seller.

Visitor prioritization is designed to decrease abandonment by providing a user friendly waiting room experience when your back end application becomes overloaded by providing granular control of traff

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Visitor Prioritization Cloudlet features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
1998
HQ Location
Cambridge, MA
Twitter
@Akamai
119,772 Twitter followers
LinkedIn® Page
www.linkedin.com
10,409 employees on LinkedIn®
Ownership
NASDAQ:AKAM