Quadient Accounts Payable Automation by Beanworks Reviews & Product Details

The platform is really user friendly and easy on the eye. Implementation was thorough and the approval workflows we set up were complicated but work very well in the background. It rarely requires any kind of constant attention or troubleshooting. I was worried that it would be hard to build in the level of complexity with budgets, entities, workflows and have seperate concurring approvals for Purchase Orders and Invoices but Quadient have successfully built that for us, to match our company approval structure. Very pleased so far!

Also very pleased with the level of technical and commercial support I've received. Never more than an email/phone call away and never really been told there isn't a solution to my problem. Given this is something that is used by the whole company and every day, it's very satisfying that it works as well as it does. Review collected by and hosted on G2.com.

The only downside I would say is the connection with Netsuite. At a basic level, it works very well and I do appreciate most of the issues are due to Netsuite's functionality but it would be great to be able to add amortization schedules and have Beanworks work with Netsuite's addons too. Review collected by and hosted on G2.com.

The User Interface is easy to understand and makes tracking where PO's and invoices are sitting within the approval process very clear.

The software builds a clear link between PO's and the invoices.Providing the supplier puts the PO number on the invoice, the software will automatically link the draft invoice with the PO.

User are able to see clearly what is outstanding for them to review rather than having invoices stuck in inboxes, approvals missed etc.

Good account and support team. Review collected by and hosted on G2.com.

Below updated on 29/1/25 following initial review on 5 November 2024.

There was a previous bug which meant that invoices regularly failed to export from Beanworks into Xero. Approximately one month ago this bug was fixed and the link between the two is now working well.

OCR on the basic package captures very little information. We previously used the forwarding email address for processing invoices in Xero and I would say that this software captures no more information than that did (and that was free). If you were previously typing in invoices, I would imagine that this software will still save you time in the long run.

For those that are used to holding PDF's of the invoices within Xero, the PDFs are not exported from Quadient and are not attached as PDF's to the transaction. Instead, if you open the Bill in Xero, it gives a hyperlink to take you back to Quadient. This is very frustrating if you're used to being able to refer to the invoice when reviewing things like Aged Payables where you can preview the PDF of the invoice directly from the Aged Payables / Bill to Pay report.

The way that the system deals with VAT seems illogical in terms of its claim of "streamling liability accruals".

The core premise is good and if they addressed some of these issues, I feel they'd have a big impact on the effectiveness of the software for what I'd imagine is not much effort. Review collected by and hosted on G2.com.

Quadient Accounts Payable Automation by Beanworks has made the approval process and the communication pathways so much easier for our company. It has given us hours of time back to focus on other tasks as the invoice approvals happen automatically now and we are able to see what changes need to be made in the rejection comments. Review collected by and hosted on G2.com.

I can't say bad comments because it has been really helpful. If anything, it is a little difficult to reach our representative as the calendar schedule is quite full. Review collected by and hosted on G2.com.

- Beanworks has helped automate previously manual invoice upload and approval process

- it helps in making sure there is an audit trail for approval

- also helps in accruals as it helps to Review collected by and hosted on G2.com.

- Lack of reports - For example there is no report in Beanworks showing pending approval invoices and who it is pending approval from

- it also doesnt show how many days its been pending approval Review collected by and hosted on G2.com.

Quadient AP Automation by Beanworks has really saved us time and money on our accounting procedures by limiting errors and streamlining our workflow. The visibility on this function of business has increased and our controls have become much stronger. Our Customer Support from our Account Manager has been wonderful and they have made an effort to actively check in with us and support our every need. The integration and implementation with our ERP system has been extremely simple with the way the Quadient team handles the back end buildout. We love using this software every day. Review collected by and hosted on G2.com.

The auto-capture isn't perfect,... YET. It has some permission/usability limitations compared to other products, but we are told they are actively improving the system. Review collected by and hosted on G2.com.

It's a lot quicker than data entering all of our invoices. The integration works well. Review collected by and hosted on G2.com.

Problems take a long time to resolve by support. It's also not consistant, we've had invoices that transfer to Sage 100 with a different amount. We have documents that go into Sage APA and they're not real invoices, so we say ignore or delete, but they keep coming back in. That part is very annoying. Implementing the software was difficult as the rules can be complicated. Review collected by and hosted on G2.com.

I like the ease of use the most with Quadient Accounts Payable, along with the amount of features available to a user. Review collected by and hosted on G2.com.

After the trial period for Core ended, I think I mainly got scared away by the price of it all. While I appreciate the numerous features that Quadient offers, I'd like to be able to pay for the ones I need and would actually use. Review collected by and hosted on G2.com.

good time saving, no more paper invoices Review collected by and hosted on G2.com.

at the end of the day its a software and they can glitch at times. Review collected by and hosted on G2.com.

The best thing for me is their user freindly guide, further automation is quickbook is very effective as compared to the other software where you have to do lot of manual integration Review collected by and hosted on G2.com.

Although every thing is perfect but some part need to have further betterment like new changes initially it is difficult to understand the updates however the customer service done pretty good job to understand Review collected by and hosted on G2.com.

The best part of Quadient AP Beanworks is the ability to streamline your workflow in Accounts Payable and reduce the time necessary to process invoices/payment. The implementation process provided by Quadient really irons out any kinks you may have in throughout the progress. With daily use, we've been able to cut down our AP process by 60%. The integration with the team has been well accepted and they have been excited to refocus their time. Review collected by and hosted on G2.com.

The downsides of the AP Automation have been limitations of features and not a very robust offering within the software. There also aren't too many settings to adjust and modify. To customize the platform, you need to reach out to the customer support teams and have them consider the features in a future build. Review collected by and hosted on G2.com.