Video Reviews
It is really user friendly and I enjoy using it to access my gym information! HIghly recommend.
171 PushPress Reviews
Overall Review Sentiment for PushPress
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Push press has been extremely user friendly for our members and for our staff. And the customer service has been on top of their game! Quick to respond and help! Review collected by and hosted on G2.com.
Push press uses Stripe as the credit card processor and we've have few issues with them holding our funds but we are working through it. We also wish Push Press had a code to link the wods onto our website! Review collected by and hosted on G2.com.
More than anything, I LOVE the support from the team at PushPress.
Wish they had a feature? They'll hear your request and do what they can to see if it's possible.
Confused about a feature or need some help? They're always there to answer questions and make sure you're up and running.
I've even taken a full on course with Eric from PushPress who walked me through how to run an amazing clinic for my clients...that was ABOVE AND BEYOND!
I've tried MindBody, ZenPlanner, etc and have found my happy place with PushPress! Thank you to the entire team for all that you do for your clients! Review collected by and hosted on G2.com.
Nothing really, there's some features that I would like to see, but more than a handful of them have already been rolled out, and the rest seem to be in the works. Review collected by and hosted on G2.com.
The most helpful thing about PushPress is how helpful they are. I’m located on the east coast, they’re on the west coast and no matter what time of day or what day of the week I contract them, I get a prompt and friendly response back.
Also, I love how much Business help they offer. The PushPress user group on FB and through Dan’s emails - they’re always offer so much better business help and advice. There is always an insightful conversation with the PushPress people and the other gym owners. Review collected by and hosted on G2.com.
Honestly, we’ve been with them since the beginning (2014/2015) and we have not had a single bad experience. Review collected by and hosted on G2.com.
The Pushpress program, offers a solution for almost all elements of our business: checking in customers, selling retail items, and managing memberships with robust reports on revenue streams. The integration with the other apps we use like Sugarwod and Mailchimp are also nice. The customer service with Nick Reyes in Kansas City, has been great too. When we have an issue, they are quick to help us out. Review collected by and hosted on G2.com.
At first, we struggled with how the retail sales were classified in the program because of our accounting system. However, we modified our journal ledger and just deal with the general classification (vs. breaking it apart). Review collected by and hosted on G2.com.
Simplicity and easy for people to sign up. App that is easy to use on the member side. I do not plan to switch every again. Always evolving and it has been built by gym owners. Review collected by and hosted on G2.com.
They do not have an app for the gym owners to do everything on. You have to go to the browser to do everything. Review collected by and hosted on G2.com.
User friendly software, amazing team, very responsive when issues arise, they go above and beyond in helping their clients with all aspects of their business. I have found that PushPress is extremely cost effective. I have used systems in the past that were more expensive, but less roust. Review collected by and hosted on G2.com.
If something changes there is a learning curve to get used to the change. 99% of the time I learn to appreciate the change, but it takes me a while to get used to it. I wish it was easier to customize billing, but I have implemented work arounds and the systems works for me now. Review collected by and hosted on G2.com.
The easy ( 6 hours to setup) end to end business site done by myself successfully :).
Adding plans is very very easy.
Sending emails to members as well, plus some capability to follow up on leads ( it is a bit mixed since I have Hubspot / CRM to do this)
Very good document management ( Waivers) and others fully integrated. Review collected by and hosted on G2.com.
Not simple to add specific graphics, it is very hard to understand the metrics, the business webpage needs the ability to be re-designed, and the integration of the apps is not simple ( I'm still not capable to add workouts).
Very complicated Comp/Credit Card/ How to add a plan without messing up
how to run a credit card charge that fulfills a plan ( 3 installments)
No reminders yet
No app on my phone to administer people
A not known way to integrate with social media (Facebook and email campaigns) Review collected by and hosted on G2.com.
I love the ease of use and the constant updating of different applications, they are very on top of what us users need and are willing to guide us through the process. I have been a user since 2011-2012 and I would never look into other companies due to the ease and communication thats available. Review collected by and hosted on G2.com.
nothing at all, i feel push press stays on top of trends and is willing to adapt to what the members want. Review collected by and hosted on G2.com.
There are so many easy to use functions. The customer service is phenomenal, they go above and beyond for their clients. I have learned so much since being a customer. The app for the clients is also great for them to sign up to classes, buy packages, etc. The landing pages are easy to set up and to use. Review collected by and hosted on G2.com.
I use a punch card system for my small group classes. One thing that customers note that gets confusing is when they may have two active cards, they may start using the newer one prior to using up the remaining punches on the older card. And then at times, that older card may expire or come close to expiring. I have made it a point to instruct them to be sure and use all of their older punches first. One other downside is not being able to send attachments to emails to clients. Instead, you have to use a google doc form. Review collected by and hosted on G2.com.
