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128 Protonmail Reviews

4.4 out of 5
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128 Protonmail Reviews
4.4 out of 5
128 Protonmail Reviews
4.4 out of 5

Protonmail Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ProtonmailQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Ricardo G.
RG
Ajudante de marcenaria
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
What do you like best about Protonmail?

The only email service I haven't been hacked. Encryption and interface are unique Review collected by and hosted on G2.com.

What do you dislike about Protonmail?

At this moment, nothing dislikes me in this product, I recommend it for essential things like bank accounts. Review collected by and hosted on G2.com.

JJ
Security Engineer
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Protonmail?

End-to-end encrypted email, protection by strict country laws and data backup on servers with biometric protection. Review collected by and hosted on G2.com.

What do you dislike about Protonmail?

Acquire payment method and add diversion to other services to handle everything. Review collected by and hosted on G2.com.

Β
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
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What do you like best about Protonmail?

The Protonmail email system for us has been a very useful system as a personal email, the system is similar to Outlook, Gmail but with different characteristics, the Protonmail system offers us other features such as: greater capacity to attach files or greater capacity to send more complete emails, the different tools or features are what makes a more advanced cloud system stand out that allows you to attach more and at the same time maintain a security of our emails as very complete anti-spam filters. Review collected by and hosted on G2.com.

What do you dislike about Protonmail?

A point of disadvantage may be that it is not a very common email to the most common emails, so perhaps you can think that it is a system that has some type of failure, however the tools work correctly we do not see had any type of inconvenience regarding its use because we can do everything that an email can offer us and it maintains security in addition to us we can add more security to it with a second-step verification, the system is in charge of keeping it safe. Review collected by and hosted on G2.com.

Verified User in Graphic Design
UG
Small-Business(50 or fewer emp.)
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What do you like best about Protonmail?

Alternative of Gmail with good privacy and security Review collected by and hosted on G2.com.

What do you dislike about Protonmail?

Less storage space is given to free users Review collected by and hosted on G2.com.

Marko M.
MM
Administrator
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Protonmail?

Security and privacy features for personal data. Review collected by and hosted on G2.com.

What do you dislike about Protonmail?

It can be very difficult to set up premium email address. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Small-Business(50 or fewer emp.)
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What do you like best about Protonmail?

An affordable service that 'just works' - offering mail service and calendar. Review collected by and hosted on G2.com.

What do you dislike about Protonmail?

No ability to accept .ICS files... Yet! and become visible on the Proton Calendar. Review collected by and hosted on G2.com.

Chris W.
CW
Managing Director
Mid-Market(51-1000 emp.)
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HP
Accountant
Mid-Market(51-1000 emp.)
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What do you like best about Protonmail?

Protonmail is the best mail service I have used. I like that both its free and paid versions are of total quality.

Its interface is incredible, it has a vanguardist design and very intuitive, which allows you to navigate through the platform without any kind of inconvenience. Besides, the platform is completely customizable, so you can edit it as you like.

I must also say that both its free version and its paid version are completely free of ads and I love that, because in certain programs advertising is very annoying. Review collected by and hosted on G2.com.

What do you dislike about Protonmail?

Mainly I don't like about Protonmail that although you can customize the inbox in terms of color, certain options and style, because there comes a point where everything resets and you lose the changes of the theme, everything returns to its natural state, no matter how many times you customize it, there comes a point where it just resets, that kind of failures should not exist when you use a paid service.

I must also point out that the number of aliases you can create through the system is limited, when I hired the service I thought that you could create infinite aliases, but I was wrong. Review collected by and hosted on G2.com.

Maria Alina S.
MS
Asistente ejecutivo de recursos humanos
Enterprise(> 1000 emp.)
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Verified Current User
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What do you like best about Protonmail?

I like protonmail a lot and it is my favorite email client over any other because it is the most private that exists, there is no spam, we can encrypt messages between users which is infinitely useful when handling highly confidential information does not save our data to sell to the highest bidder, ensuring privacy at all costs to its users. Review collected by and hosted on G2.com.

What do you dislike about Protonmail?

What I dislike about protonmail is its storage level which is very low according to my criteria for the free version, I would also like it to provide two-factor authentication which would end up consecrating it in wonder in the email client segment electronic. Review collected by and hosted on G2.com.

PH
Enterprise(> 1000 emp.)
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Review source: G2 invite
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What do you like best about Protonmail?

This software caught our attention thanks to its main objective which is its security and encryption, we have used Proton Mail to test it for a while and we stayed with it, we care about the security of our emails and this platform has allowed us to provide you with the confidence to to be able to conduct our business. Review collected by and hosted on G2.com.

What do you dislike about Protonmail?

At the beginning when we were testing its free version it was very little storage, but when paying for it it was no longer a problem, the cost is worth it compared to other platforms. Review collected by and hosted on G2.com.