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Protecht Reviews & Product Details - Page 2

Protecht Overview

What is Protecht?

While others fear risk, we embrace it. For over 20 years, Protecht has redefined the way people think about risk management. We help companies increase performance and achieve strategic objectives through better understanding, monitoring and management of risk.  The Protecht ERM SaaS platform provides all the tools you need to dynamically manage your risk assessments, key risk indicators, compliance incidents, vendor and IT risk, operational resilience and business continuity risk, audit, and much more.  We’re with you for your full risk journey. Let’s transform the way you understand and manage your risk to create exciting opportunities for growth.

Protecht Details
Product Website
Languages Supported
English
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Product Description

Protecht is focused on establishing best practice risk management frameworks to enable corporations and government entities achieve their strategic objectives.


Seller Details
Seller
Protecht
Company Website
Year Founded
1999
HQ Location
Sydney, Australia
Twitter
@Protecht_Risk
921 Twitter followers
LinkedIn® Page
www.linkedin.com
173 employees on LinkedIn®
Description

Protecht is a leading provider of risk management software solutions, specializing in helping organizations identify, assess, and mitigate risks effectively. Their platform offers tools for governance, risk, and compliance (GRC), enabling businesses to streamline processes and enhance decision-making. With a focus on innovation and user-friendly design, Protecht supports organizations in various industries to achieve greater resilience and strategic alignment in their risk management practices. For more information, visit their website at https://www.protechtgroup.com/.


Patrick M.
PM
Overview Provided by:

Recent Protecht Reviews

Lisa C.
LC
Lisa C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Protecht is easy to configure, with practical modules to choose from, and adds in excellent training"
The configurability is easy - you don't need to be a programmer to do it. The modules are very practical and solve real world business problems. ...
SM
Steve M.Mid-Market (51-1000 emp.)
5.0 out of 5
"Flexibility and Expandability is the key to delivering to our business/regulatory requirements"
The ability to customise the user experience to align with our business needs and then provide key insights through analytics.
SG
Stephanie G.Mid-Market (51-1000 emp.)
5.0 out of 5
"No more spreadsheets!"
The Dashboards, there are predesigned dashboards and we can create our own. easy to use for reporting.
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Protecht Media

Risk management with Protecht ERM.
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Risk management with Protecht ERM.
Compliance with Protecht ERM. Without the complexity.
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Compliance with Protecht ERM. Without the complexity.
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Play Protecht Video
Play Protecht Video

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50 Protecht Reviews

4.6 out of 5
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50 Protecht Reviews
4.6 out of 5
50 Protecht Reviews
4.6 out of 5

Protecht Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ProtechtQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Anna B.
AB
Chief Risk Officer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Protecht?

The ability to opt for either off the shelf end to end registers, or build your own to truly customise to individual needs. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

Getting to a point where we are really happy with the analytics has taken some time, mainly because we have chosen to customise the bulk of our registers. Review collected by and hosted on G2.com.

What problems is Protecht solving and how is that benefiting you?

We use Protecht as a complete risk and compliance solution. Being able to directly link between all aspects of our ERM is very useful. Review collected by and hosted on G2.com.

Response from Patrick McDonnell of Protecht

Thank you for sharing your feedback! It's great to hear that you appreciate Protecht's customisation options. We understand that fine-tuning the analytics can take time, especially with extensive customisation. If you need any assistance or have specific areas you'd like to improve, please don't hesitate to reach out to your CSM.

JN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Protecht?

Customisation capability.

Ease of use.

They take ownership of their mistakes. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

Some design features, i.e. you can't see the register ID number when you scroll down the page (you used to but it changed)

Specialists are scarce and under-resourced. Some times you have to wait for days to slot in a meeting.

Licencing pricing is not economically flexible to cater for different size and nature of organisations. It's either 'data entry' with VERY limited access and use and FULL USER with multiple access privileges, but nothing in between. There should be other mid-range layers of access.

For example, we have many users that could well fit uner the 'data entry' profile, but as soon as they need to approve something, for that feature alone they need to be given 'full user' access which cots $1,100 per licence. Review collected by and hosted on G2.com.

What problems is Protecht solving and how is that benefiting you?

We use it heavily for incident and hazard reporting and management along with risk and actions registers. Review collected by and hosted on G2.com.

Response from Megan Connell of Protecht

We're pleased to hear that you value our helpdesk support and knowledgeable analysts. Your feedback on the customisation capability and ease of use is greatly appreciated. We understand your concerns about the design features, scarcity of specialists, and licensing pricing. We are committed to improving our services and will consider your feedback for future enhancements.

Thomas M.
TM
Operational Risk Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: In-app
What do you like best about Protecht?

Protecht is a user friendly risk system that both risk professionals and business stakeholders can learn quickly. Adaptable modules and helpful and professional staff that assist you along your risk journey. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

No real dislikes I would like the numbering system changed though Review collected by and hosted on G2.com.

What problems is Protecht solving and how is that benefiting you?

Previously we used a series of spreadsheets and other online tools to manage risks, incidents etc. Protecht enabled us to bring risk mgmt into the one place,allow for better and more timely insights, workflow management of tasks and reporting to Board Review collected by and hosted on G2.com.

Response from Patrick McDonnell of Protecht

Thank you for your feedback. We're thrilled to hear that you find Protecht user-friendly and our team helpful.

Raj H.
RH
Head of Risk & Assurance
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Protecht?

Risk & Assurance team raised good awareness of risk evidenced by the uplift in risk interactions and proactive usage of our new ‘Protecht’ Risk Management System . As a result, Lotto NZ, is now on the verge of moving to a more mature and embedded risk culture. The approach we have actively helped lead is to essentially put the core risk and compliance aspects into the DNA of our organisation, so people just do it without thinking of it as an additional process – i.e. avoid risk thinking as an afterthought. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

As with any vendor sourced products there are natural limitations with development and functionality. So one of the constraints is the need to engage with Protecht to make the more significant changes to features and functionality which are unique to our needs. Review collected by and hosted on G2.com.

What problems is Protecht solving and how is that benefiting you?

Protecht is helping us integrate our GRC system with our Risk framework. In terms of then ‘right-sizing’, what we found really useful was to employ a method which would help all team members engage in this process and to obtain buy-in, maintain full transparency of what we were aiming to achieve ie. balancing our finite risk resource supply to the increasing business demand for risk services - Protecht made this process a lot easier to manage by increasing visibility and useability of risk management day-to-day. Review collected by and hosted on G2.com.

Response from Patrick McDonnell of Protecht
(Original )

Hi Raj - Thank you for taking the time to review Protecht's ERM platform. It's great to hear we were able to assist in moving you to a more mature and embedded risk culture. We really appreciate you sharing your experience with others and value you as a customer.

SM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: In-app
What do you like best about Protecht?

Protecht support staff are very approachable and helpful! Protecht is also very easy to use and capture insights. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

Sometimes the customisability is a bit limited for example if you want to create a complex workflow. Review collected by and hosted on G2.com.

What problems is Protecht solving and how is that benefiting you?

Having everything in a centralised place is very useful and the analytics function then supports that by allowing an overall visualisation to see trends. Review collected by and hosted on G2.com.

Response from Patrick McDonnell of Protecht

Thank you for your positive feedback about our support team, we will be sure to pass on the feedback. We understand your concerns about customisability and are continuously working to enhance our platform to better meet the needs of our users.

CD
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Protecht?

The key benefit of proteht is the ablty to house data from across the business in one place and link them together

It is proving very simple to configure and build out additional uses for the tool to suit our particular needs

What is exciting is that I don't think we have scratched the surface yet and the potential there is to grow and increae the uses us huge Review collected by and hosted on G2.com.

What do you dislike about Protecht?

The biggest challenge we have had is with bulding out analytics. That is not as intuitive as the production system to use.

It seems to need a more technical knowledge base Review collected by and hosted on G2.com.

What problems is Protecht solving and how is that benefiting you?

The main problem it is solving is reducing th eneed to manage lots of information in different formats and places. Ultimately it will also hugely reduce the manual nature of reporting to various committees. That is in its infacny but it is already providing insights we didn't have before. All of this links to having one single source of the truth and reducing the opportunity for duplication and slight variances that you get when data is held in and reported to different places.

The other benefit is the automation of chasing and escalation, it removes the need for this to be done manually and reduces avaialbe excuses for non compliance Review collected by and hosted on G2.com.

Response from Megan Connell of Protecht

Hi Chris, thanks so much for taking the time to leave a review. It's great to hear that you're enjoying the benefits of a single source of truth with Protecht ERM.

Verified User in Insurance
UI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Protecht?

Great design features allowing set up of registers, dashboards, reports in the format that you prefer to suit your team or business.

Timesaving element of quickly extracted information and data using reports and dashboards which can be quickly included in reporting.

Fantastic support from the Protecht team who respond quickly to queries and issues. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

Very technical system which means if you want to design any detailed dashboards there is a requirement to immerse yourself in dashboard creation which can be quite timely. however, this is a neccessity if you want to disect data at a detailed level and is very rewarding when you have the knowledge. Protecht are very supportive in this respect and will either help or advise when things get technical and are proactive in improving their dashboard design features. Review collected by and hosted on G2.com.

What problems is Protecht solving and how is that benefiting you?

Protecht allows centralised documenting of all aspects of risk management which can then be linked using tags (or Global lists), the data can then be summarised, disected and displayed on useful dashboards and reports which in turn can be extracted and easily inserted in to committee reports. This helps to save time/resource, ensures accuracy of data/information (as apposed to spreadsheets) and reduces the risk of out of date or lost information. Review collected by and hosted on G2.com.

Response from Patrick McDonnell of Protecht

It's great to hear that Protecht has been beneficial for centralising risk management documentation and providing useful dashboards and reports. We're glad to be able to save you time and resources, ensure data accuracy, and reduce the risk of outdated or lost information.

SH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: In-app
What do you like best about Protecht?

How flexible it is in terms of meeting your requirements and the great technical and customer support provided Review collected by and hosted on G2.com.

What do you dislike about Protecht?

It can be tricky to learn intially but once you master it you can really create and maintain a lot of complex information. Review collected by and hosted on G2.com.

What problems is Protecht solving and how is that benefiting you?

The main ones are risk assessments, incident mgt, audit actions and obligations Review collected by and hosted on G2.com.

Response from Patrick McDonnell of Protecht

We're glad to hear that Protecht is effectively helping you with risk assessments, incident management, audit actions, and obligations.

NM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Protecht?

Having collaborated with Protecht and their ERM platform for just over a year, our experience has been overwhelmingly positive. The platform is intuitive and comprehensive, making risk management an added value rather than a cumbersome task. Whenever challenges arose, their exceptional support team and top-notch consultants were at the ready, genuinely caring about our success and ensuring we maximized the platform's capabilities. Their standout feature was the ability to involve many of our leaders in the risk process seamlessly. This approach, combined with their deep understanding of risk management within our unique business context, solidifies our recommendation for Protecht's ERM platform and consultants. We eagerly anticipate many more years of successful collaboration. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

I wouldn't say there's anything I dislike. Building an ERM process from the ground up takes time and is a little tedious, but the platform really helps. Review collected by and hosted on G2.com.

What problems is Protecht solving and how is that benefiting you?

Protecht has given us a foundation in risk management and a platform with which to identify, capture and analyze risks in our environment. Review collected by and hosted on G2.com.

Response from Patrick McDonnell of Protecht

HI Nick - We are delighted to hear about your overwhelmingly positive experience with Protecht's ERM platform and support team. We are glad to hear you are finding the platform intuitive and comprehensive. If you need any support with building an ERM process please feel free to reach out to our support / advisory team.

Anthony G.
AG
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Protecht?

Protecht has dramatically improved our ERM process. Moving from a manual process to this platform has significantly enhanced our entire process, from data collection to MI Pack reporting. The time saved has been valuable to our Company. One of the best features is that it gives the user the power to make the necessary changes. The guides and videos are clear and make learning the ins and outs of the software easy. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

We would have liked the pricing to be more transparent before and after the implementation. Further clarification on what the standard SOW includes would also have been appreciated. This would've helped as we have some additional work done post-implementation. It would have helped to speed up the process before and when presenting the details to our senior management. Review collected by and hosted on G2.com.

What problems is Protecht solving and how is that benefiting you?

Protecht has solved our manual Risk Management process and reporting. We are currently developing the compliance app for our Compliance Monitoring Plan (CMP), which is nearly completed for our Financial Crime department. We are looking to complete the CMP for the Conduct shortly. For Internal Audit as well once our Internal Audit procedures have been finalised in our company. The software will also meet our BCP and OR requirements. We are working with the Protecht team to have the BCP in the software suited to our current methodology. We heavily rely on the software on OR as we do not have an OR methodology. This will be a great help to us and speed up the process of having to meet the OR regulatory deadline. Review collected by and hosted on G2.com.

Response from Megan Connell of Protecht

Thanks for your review Anthony. It great to hear that you are expanding your use of Protecht ERM, and that our preconfigured content is helping to meet regulatory requirements and speed up implementation.