Top Rated Prokeep Alternatives
Our drivers are able to keep moving throughout the day with very quick access to help and solutions. It is nice to see other peoples claim threads because we can have more than one person help tackle an issue. Review collected by and hosted on G2.com.
Haven't personally experienced any issues with Prokeep so far. I would recommend it to any business that deals with deliveries or logistics to keep everybody on the same page. Review collected by and hosted on G2.com.
29 out of 30 Total Reviews for Prokeep
Overall Review Sentiment for Prokeep
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It allows us to have a platform to reach our entire sales team via text. Specifically it is very useful when needing to ID product or understand application. Many customers are not tech savy and the texting is easier for them. Review collected by and hosted on G2.com.
Sometimes when I or a team member claims a conversation, it does not immediately show up as claimed. Resulting in multiple people working on the same thing, not sure why this happens. Review collected by and hosted on G2.com.
ProKeep allows us to proactively engage our customers with timely information about events, promotions, training opportunites and product offerings. It provides a means to send technical information and quotes directly to their phones. Review collected by and hosted on G2.com.
Broadcasting a text message to many different customers is a slow and clumsy process, even with a template. Each phone number has to be selected separately, the template assigned and then sent. Each individual text message then has to be closed out individually. Review collected by and hosted on G2.com.
Prokeep is very dynamic when it comes to feedback from their partners and implementing changes. The platform is constnatly improving, and their team is willing to work with us to overcome changing business dynamics to fit their platform. Review collected by and hosted on G2.com.
There really isn't anything we dislike about Prokeep. The team is good, and they are a good business partner for us. Review collected by and hosted on G2.com.
The ability to communicate to Our clients in an exepidte manner , allows [Us] to react to thier needs promptly. While allowing tranfer of documents and pictures Review collected by and hosted on G2.com.
No dislikes.We have been using Prokeep for several years , [We] havent found any dislikes ,at all! Review collected by and hosted on G2.com.
Prokeep has graciously provided me with the remarkable capability to extend to my valued clients an expeditious and highly efficient avenue, thereby affording them the opportunity to promptly furnish me with comprehensive details and pertinent information pertaining to the specific products and services they are earnestly inquiring about. Review collected by and hosted on G2.com.
The thing I dont like about Prokeep is you have to go to the browser to reply messages maybe if i can do the inicial reply by email would be great. The feature of automatic response we aceptoing the thread. Review collected by and hosted on G2.com.
Picture sending and sending messeges that can be responded by the customer on their time. Not having to give out a personnal cell number is worth it. Review collected by and hosted on G2.com.
There isnt really a down side. It has been a very useful tool. Review collected by and hosted on G2.com.
The simplicity of how it works and its raw functions are amazing. It easly works with other applictions to send both pictures and messages. Review collected by and hosted on G2.com.
I am personally not a big fan of all the icons for the different functions.
I prefer to be able to identify the functions by name. Review collected by and hosted on G2.com.
It is extremely helpful when trouble shooting customer issues over the phone. Being able to immediately see pictures of what technicians are looking at is invaluable. Review collected by and hosted on G2.com.
Not much. Being able to set up groups or classify people by branch of business would be helpful Review collected by and hosted on G2.com.
Amazing speed from support getting answers to questions I have had. The answers are explained in a way that even I can understand and take the necessary steps or begin to use a function. Review collected by and hosted on G2.com.
Haven't run into one yet but Prokeep people keep listening so if I find one I know help is there. Review collected by and hosted on G2.com.
