Productive Reviews & Product Details

The ability to set recurring budgets for monthly retainers was the deciding factor for us - something we rely on strongly as an agency.

The tool is easy to use, with integrations with a large amount of other tools - including Xero.

As someone who lives in productive daily to get things done, its simplified a large amount of things for our workday that used to be long and manual. Review collected by and hosted on G2.com.

Configuring particular reports can be difficult, especially when you have to think about what specific data field is going to give you the answers you need.

But - the standard report library covers a large amount of standard use cases. Review collected by and hosted on G2.com.

Productive is a comprehensive solution for agency management. I've found it to have just the right amount of features and functionality to handle project planning, delivery management, billing, and sales pipeline management for our agency. I'm impressed at the app's attention to detail, and am confident that our agency will be more efficient – and profitable – by using Productive. Review collected by and hosted on G2.com.

While the overall UX is excellent, I wish some of the modules where more integrated with each other. Specifically, the task management in the Sales CRM is different from the Project Management module, which means I need to maintain two workstreams. Also, the collaborative docs are great, but the formatting of exported PDFs leaves a lot to be desired. Review collected by and hosted on G2.com.

The best part of Productive is the integration of timesheets, budgeting, and project management tasks and more all in one place. Having these elements all together and able to speak to each other is unparalleled. Review collected by and hosted on G2.com.

The least helpful element of Productive is the documents. Though they have made great strides to improve this feature, it's not the most helpful. On a personal note, our company uses Google Chat so it would be nice if there was an integration for that software as well. Review collected by and hosted on G2.com.

I like that Productive suits my personal preferences on how I want to register my hours and set up my home screen. I know my colleagues prefer to use it differently than me, so the amount of customizability is enjoyable. Also, the UI looks nice and modern! It's the daily driver at my company, and it's always the first app I open during my day. And, I feel their support is way above average, as they feel responsive and personal! Review collected by and hosted on G2.com.

One downside is that is has too many features. Like, if I only want to use it for simple tasks like registering hours and create new clients and projects, there's so many features and options. But still, Productive keep it as simple as they can, so it doesn't get overwhelming. But that's the thing I wished was done super-duper simple. But it works fine! Review collected by and hosted on G2.com.

We have used Productive since 2022 and it has been invaluable in providing additional insights into the billable utilisation and profitability of clients and projects. It's extremely flexible, we have almost 80% retainer work and it's dealing with those without a hitch. We use the sales deals section in conjunction with the integration to HubSpot and we make a lot of use of the Resourcing section for booking and checking our availability for projects. The team have been very helpful in incorporating our suggestions for new features and bug fixes promptly. Review collected by and hosted on G2.com.

As happens with software, as it gets more fully featured it makes the onboarding for new employees more complicated as there is more for them to know about. Review collected by and hosted on G2.com.

Productive replaces bunch of different software in very nice and intuitive package. Review collected by and hosted on G2.com.

Pricing is a bit high both for starting package and for higher tiers. Review collected by and hosted on G2.com.

Easy to use and forever adding new useful features. Is highly customisable so could be tailored to fit our needs. Review collected by and hosted on G2.com.

At times we have found bugs or pages that could be slow. But the productive team have been fast to solve any isses we had. Review collected by and hosted on G2.com.

Productive.io's support department thinks with you and helps in every situation. If a feature is not available, they always look for a possible solution. Very nice tool and definitely recommended! Review collected by and hosted on G2.com.

For me, the automations can work at the account level and not just at the project level. I would still like to see this feature. Review collected by and hosted on G2.com.

The best thing about Productive is the customer support. This is the first time I have used a SaaS product where it was this easy and helpful to contact the support team and get the help you need. They are also fantastic about implementing user feedback into the product. Over the nearly five years that we have been using it, they have implemented many of my feature requests. I use it every day, many times per day, and it is very reliable and easy to use. The calendar integration makes time tracking much easier. Review collected by and hosted on G2.com.

The only real drawback to using Productive is that it has so many integrated capabilities that it can take a while to implement them all and get your team onboarded. Review collected by and hosted on G2.com.

The pipeline and project management options are useful for the administration of my agency. I am aware of all the projects’ statuses at first sight; it helps manage team and their performance effectively. Review collected by and hosted on G2.com.

The reporting features are rather weak and not quite satisfying. I can’t manage simple things such as hours and costs for a project, It didn’t allow me to view some further details about team activity. Review collected by and hosted on G2.com.