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Productboard Reviews & Product Details

Tais P.
TP
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Productboard?

I like because its a software that you can use to put all the informations about your product roadmap, putting tags and organizing the planning development giving a amazing view for who needs to know about your project Review collected by and hosted on G2.com.

What do you dislike about Productboard?

At first it was a bit difficult to found some things due the high volume of features Review collected by and hosted on G2.com.

What problems is Productboard solving and how is that benefiting you?

Productboard helped me to see everything i have planed for my team in a very good visual way, bringing relevant information and also good features that helps me with the decisions. Review collected by and hosted on G2.com.

Productboard Overview

What is Productboard?

Productboard is a product management platform that helps product teams get the right products to market, faster, by understanding what customers need, prioritizing what to build next, and aligning everyone around the roadmap. Over 6,000 companies, including Microsoft, Zoom, 1-800-Contacts, and UiPath, use Productboard to understand what users need, prioritize what to build next, and rally everyone around their roadmap. With offices in San Francisco, Prague, and Vancouver, Productboard is backed by leading investors like Dragoneer Investment Group, Tiger Global Management, Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, and Credo Ventures.

Productboard Details
Languages Supported
English
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Product Description

Capture problems, feedback and user research, organize feature ideas, plan releases, share beautiful interactive roadmaps.

How do you position yourself against your competitors?

Productboard is a comprehensive product management platform with a broad set of integrations and APIs as well as robust capabilities for consolidating user feedback and distilling insights, and prioritizing what to work on. It does more than just help teams design a roadmap — it ensures the right features go on the roadmap and improves your internal processes.


Seller Details
Year Founded
2014
HQ Location
San Francisco, CA
Twitter
@productboard
10,165 Twitter followers
LinkedIn® Page
www.linkedin.com
319 employees on LinkedIn®
Description

Productboard is a customer-centric product management platform that helps organizations get the right products to market, faster. Over 6,000 companies, including Microsoft, Zoom, 1-800-Contacts, and UiPath, use Productboard to understand what users need, prioritize what to build next, and rally everyone around their roadmap. With offices in San Francisco, Prague, Dublin and Vancouver, Productboard is backed by leading investors like Dragoneer Investment Group, Tiger Global Management, Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, and Credo Ventures. Learn more at productboard.com.


Danielle B.
DB
Overview Provided by:

Recent Productboard Reviews

DW
Denis W.Small-Business (50 or fewer emp.)
4.5 out of 5
"I found the perfect solution for aligning product teams"
Productboard helps us streamline our product prioritization process, and I like that. It’s really easy to use, and my team can implement it without...
MO
Mariusz O.Small-Business (50 or fewer emp.)
4.0 out of 5
"Centralized feedback streamlined our product management"
What I like most about Productboard is that it aggregates all the customer feedback in one location. This helps us more easily to determine which f...
PT
Paolo T.Mid-Market (51-1000 emp.)
4.0 out of 5
"Centralized feedback management visibly improves product alignment"
Probably the strongest feature of Productboard is in its ability to transform customer feedback into a powerful tool for product management. It has...
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Productboard Media

Productboard Demo - Insights: Understand what users need
Easily collect and consolidate your customer feedback into a single repository. Understand top customer challenges and identify patterns.
Productboard Demo - Prioritization: Confidently prioritize what to build next
Decide which features to build next with data-driven, standardized prioritization.  Prioritize the features that will best address customer needs and support your business objectives.
Productboard Demo - Prioritization: Confidently prioritize what to build next
Use the flexible drag and drop Prioritization Matrix to evaluate the value and effort of each feature before setting a final priority.
Productboard Demo - Roadmaps:  Align everyone around the roadmap
Create real-time, tailored roadmaps to align stakeholders and reflect customer insights. Easily filter and share your roadmaps for different audiences and scenarios.
Productboard Demo - Collaborative Docs
Collaborative Docs serves as a single source of truth for all things product, bringing together product teams and cross-functional stakeholders in a unified space where critical documents are created, managed, and shared. Unlike traditional document editors like Confluence or Notion, Collabora...
Productboard Demo - Engagement: the voice of your customer matters in your product
Share your plans, validate ideas, and celebrate launches with a public Portal.
Answer a few questions to help the Productboard community
Have you used Productboard before?
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Video Reviews

249 out of 250 Total Reviews for Productboard

4.3 out of 5
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249 out of 250 Total Reviews for Productboard
4.3 out of 5
249 out of 250 Total Reviews for Productboard
4.3 out of 5

Productboard Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ProductboardQuestion

Time to Implement
<1 day
>12 months
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<6 months
48+ months
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DW
Product management
Health, Wellness and Fitness
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Productboard?

Productboard helps us streamline our product prioritization process, and I like that. It’s really easy to use, and my team can implement it without extensive training. By integrating with other tools like Slack and Jira, it becomes even more integrated to our workflow. They’ve also been incredibly responsive to any questions we had in the support team. It is something that we use often to make sure everyone is on the same page in terms of what our goals are. Review collected by and hosted on G2.com.

What do you dislike about Productboard?

I don’t like Productboard’s dashboard because it’s too crowded with information. It’s also hard to customize the views and takes time to get them right. I wish we had better reporting tools to look at our data. Review collected by and hosted on G2.com.

What problems is Productboard solving and how is that benefiting you?

Gathering feedback in one place and helping us choose which features to work on first, Productboard solves a lot of problems for us. It allows my team to focus on the important stuff and not waste as much time. We all understand the product goals so working together has become easier. This allows us to get things to our customers faster. Review collected by and hosted on G2.com.

MO
Customer success senior manager
Online Media
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Productboard?

What I like most about Productboard is that it aggregates all the customer feedback in one location. This helps us more easily to determine which features to prioritize, which translates directly to our product vision. They have a very active customer support team because of which I and most of the users are satisfied with their services. Ever since, we have been using Productboard more often because it helps maintain the work on various projects and ensures their compliance with the goals of users. Review collected by and hosted on G2.com.

What do you dislike about Productboard?

The only problem with Productboard is the fact that the software slows down when dealing with massive data sets. This can be quite irritating, especially when one has a tight schedule in undertaking their work. Further, the number is often large and still, the feeling can be that some of these tools can be polished a little better. These weaknesses have affected some of our activities especially when we are in the process of seeking information. Review collected by and hosted on G2.com.

What problems is Productboard solving and how is that benefiting you?

Productboard has solved the issue of having information dispersed in different states by providing a convenient way to gather and rank clients’ feedback. It is greatly helpful for us since it defined the specific direction that we need to take for our product development. As we pointed out earlier, reasonable amount of features is enough to make sound features. Our productivity has gone up because we are not slowed down due to unorganized feedback system. Review collected by and hosted on G2.com.

PT
Senior customer success manager
Leisure, Travel & Tourism
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Productboard?

Probably the strongest feature of Productboard is in its ability to transform customer feedback into a powerful tool for product management. It has made our planning process better through the use of tools to analyze feedback and prioritization of features on the platform. Furthermore, the use of the roadmap visualizations helps to keep the focus on product goals and roadmap in the center, and has made development more focused and coherent across all teams. Review collected by and hosted on G2.com.

What do you dislike about Productboard?

A possible drawback of Productboard is its relative lack of actionable analytics to perform deeper analytics. Though the system helps to gather the feedbacks, the mechanism of analysing the feedbacks is not as efficient as requires for further deep analysis, so there is the extra manual work required. Moreover, with an increasing number of feedbacks, their schematic and proper processing takes somewhat time, which affects the general tempo of work. Review collected by and hosted on G2.com.

What problems is Productboard solving and how is that benefiting you?

Productboard assists in that it collects all the customer feedback and offers a set of tools to prioritize the features accordingly. That has helped to enhance our product planning and made sure we have the right features in our products. The structured feedback management system thus helped to fasten decision-making, thus making it possible to ensure that products in the market reflect what the users need them to be or what is expected in the market. Review collected by and hosted on G2.com.

FO
User Experience Designer
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Productboard?

Productboard is quite useful because it helps people to prioritize and sort the features of their product based on users’ feedback. It always does a good job of compiling feedbacks from different sources which are very useful for decision making. The prioritization matrix is very helpful when deciding what aspects should take precedence. Also its integration with Jira improves our runway by linking feedback to the development of tasks. Review collected by and hosted on G2.com.

What do you dislike about Productboard?

A disadvantage of the Productboard is that the management of many comments causes a certain degree of overload in the system’s interface. This can slow down the process of organizing and prioritizing of requests. The reporting tools also have limited options in terms of customization and adaptation, therefore more often we have to adjust the data we receive to meet our needs, which slows down our work and increases the number of steps. Review collected by and hosted on G2.com.

What problems is Productboard solving and how is that benefiting you?

At Productboard, we are able to track and prioritize feature requests by having all the user feedback in one place. I have also observed that this centralization has enhanced our decision making process in a major way. The integration with Jira helps to focus on what users really need and have gaps, thus saving time on unnecessary features. This approach has proved effective in the enhancement of our product development process and overall user satisfaction. Review collected by and hosted on G2.com.

JC
Senior Product Manager
Food & Beverages
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Productboard?

The prominent strength of the Productboard is its extensive ability to address the product roadmaps and its priority. I like that it centralizes feedback received from multiple channels and this aspect has been of huge benefits to us. The integration with the Jira etc, as well as with the applications such as Slack guarantees that the tasks is going to be delivered and everyone will be informed. It has helped in improving our feasibility with regard to aligning product development with customer feedback as well as strategic direction. Review collected by and hosted on G2.com.

What do you dislike about Productboard?

An issue with Productboard is that it has a complex navigation that may feel confusing to some users at first. Some of the features might be overwhelming due to the overwhelming presence of the options for different settings and parameters. Furthermore, although the software tools provided are robust, some of them are complex and require extra training or help to master, which affects our productivity when implementing the chosen software and training employees. Review collected by and hosted on G2.com.

What problems is Productboard solving and how is that benefiting you?

As for the problem of managing product development, Productboard offers a tool to gather and prioritize feedback in one place. This has helped to make the evaluation of the product development more effective as it is based on the actual needs of the consumers and the prevailing market trends. The outcome here is a more refined development cycle that targets pertinent customer requirements and thereby delivers more positive results. Review collected by and hosted on G2.com.

GB
Senior UX Designer
Utilities
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Productboard?

In Productboard, I prefer feature prioritization where it is possible to prioritize in detail, knowing which product changes will have the greatest impact. The visual roadmap can be easily understood in relation to our development plans and made to show positive progress from where we want to be in the future. The advantages of consolidated user feedbacks mean that we are now in a position to make better decisions based on actual evidence. Review collected by and hosted on G2.com.

What do you dislike about Productboard?

There are disadvantages in using Productboard, and one of these is that the prioritization based on the features can be a bit rigid and cannot easily change from one direction to another depending on the changes in market trends or needs. Also, the ‘visual roadmap’ can have too many items displayed and this clouds the important items which require attention at the present time. Occasionally, these factors have caused challenges in flexing our strategies and addressing the emphasis of our development. Review collected by and hosted on G2.com.

What problems is Productboard solving and how is that benefiting you?

Productboard helps to solve the problem of managing and prioritizing the feature requests and collecting all the feedback as well as providing the possible development plan. This has been helpful to us in that it has allowed for precise attention to good features and tangible measures of progress. They ensure that the development processes are efficient and provide clients with the usability they require and help achieve the goals of the organization. Review collected by and hosted on G2.com.

TE
Senior Product Manager
Motion Pictures and Film
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Productboard?

From Productboard, I believe the best feature is in that it compiles feedbacks from different sources and prioritize them. It assists us to gather all input in one place and achieve a coherent understanding to build a product roadmap, which is very important for decision making. I also like its integration with Jira and Trello which helps me to always turn the feedback into actionable items really seamlessly and keeps my project management tidy. Review collected by and hosted on G2.com.

What do you dislike about Productboard?

While using Productboard, it may become quite a bit on the clunky side because there are quite many features are included which could confuse users while they are getting introduced to the platform. Further, the use of tools may also pose problems where tool integration issues may at times interfere with our functioning. These challenges have sometimes impacted the performance of our team with regard to incorporating the software into normal work processes. Review collected by and hosted on G2.com.

What problems is Productboard solving and how is that benefiting you?

With Productboard, the issue of dealing with and prioritizing customer feedback is resolved by its unification in a single platform. This centralization helps to understand what actually matters as it simplifies the vision of customers’ needs and suggested features. It has benefically impacted us in terms of enhancing the ability to easily match up our development schedule with the user needs, ensuring better follow up on what needs improvements, and is definitely helping to increase productivity in our team. Review collected by and hosted on G2.com.

AG
Customer Success Manager
Human Resources
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Productboard?

The feature of Productboard that I love is how it consolidates customer insights and how it assists us in making the right decisions regarding prioritizing features. It is easy to navigate, and this makes the arrangement of our tasks rather easy to manage. We have connected it with Jira, so the development team keeps up to date with our product roadmap. The features for pointing out the improvements and analyzing the outcomes have made the work much easier and adjusted product planning significantly. Review collected by and hosted on G2.com.

What do you dislike about Productboard?

However, it can take some time to get used to Productboard since its interface is not intuitive at all. At first, which was rather annoying for our team, it took some time to use all its features comfortably. Also, it can be a bit expensive to implement especially for a small organization or a limited team of people. These problems have affected our efficiency during the onboarding stage and made the budget factor more important in decision making. Review collected by and hosted on G2.com.

What problems is Productboard solving and how is that benefiting you?

Productboard can be seen as addressing the last mentioned issue by offering a clear structure on how features should be grouped and updated based on customers’ feedback. This has been of Immense value to our team because it has helped us to discern what is essential in our line of work. This has enhanced rapport within the working team and it’s a way of making sure that everyone is on the same page. In sum, Productboard has improved overall productivity and provided finer quality products. Review collected by and hosted on G2.com.

OR
Senior Content Writer
Design
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Productboard?

Out of all the Productboard features, the one that I enjoy most is the Productboard product roadmap. It helps map out our product strategy and feature roadmap to make better decisions regarding users’ feedbacks and company goals. When used with Jira, it was quite easy to incorporate and helped to keep the development team on track with the vision for the product. Presumably, the possibility to use features such as customer information and prioritization has made our work more focused, as there is nothing superfluous among the available tools. Review collected by and hosted on G2.com.

What do you dislike about Productboard?

Probably the biggest drawback of Productboard is that it has a high level of complexity, which may lead to difficulties when onboarded by a company. We spent quite a long time exploring all the possibilities of the program and using some of them decreased our productivity at first. Furthermore, the pricing may be slightly on the higher end for the smaller teams or startups. These have affected our efficiency especially on the onboarding process and yes it has been an issue in the funding conversations. Review collected by and hosted on G2.com.

What problems is Productboard solving and how is that benefiting you?

We are using Productboard as a solution to sort out unmanageable product planning and prioritization issues for us. When it comes to product development, it has helped a lot because we have been able to gather all the customer feedback, and then correlate it with overall business goals and objectives. Drawing concrete plans and high priorities in concepts have greatly enhanced our productivity; we implement those functions users are apt to find most valuable. This has positively impacted the team since it minimizes confusion and improves productivity. Review collected by and hosted on G2.com.

JR
Customer experience manager
Marketing and Advertising
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Productboard?

What I like the most about Productboard is that it easily connects with other tools such as Slack or Jira. This integration helps unify feedback and features in one location to make it easier to track and organize them. In terms of usability, the interface is rather clear, and the views and reports which can be customized have a great impact on the work of our team as they help in making strategic decisions and organizing the work flow. Review collected by and hosted on G2.com.

What do you dislike about Productboard?

One of the primary drawbacks of this tool is that Productboard isn’t very user friendly as it has many features and options. The major early problem we faced was that it took time before new members in the team got acquainted with their roles and responsibilities, thereby slowing our efficiency. However, it is a bit slow at times and at some point integrates with some external tools which may cause data disparity sometimes. These factors have insisted little more time for rectification works and sometimes hamper the flow of work. Review collected by and hosted on G2.com.

What problems is Productboard solving and how is that benefiting you?

Through the identification of where all the feedbacks are coming from, Productboard solves the problem of dispersed feedbacks. This has gone along way in enhancing the selection of features in accordance to overall information. Consequently, our product development is tighter and closer to the users’ needs, reducing decision making time and increasing its quality. They are use full and help to smoothen the processes and have helped enhancing the inter team coordination. Review collected by and hosted on G2.com.