ProcessMaker Pros and Cons

I like the simple interface ProcessMaker has that enables for easy creating, managing and using of workflows. ALmost anyone can learn to use the application in no time. ALso i have observed that out of the many apps out there, ProcessMaker is one of the few that can handle enterprise scale usage while still easy for the general use. Review collected by and hosted on G2.com.

I disliked the hidden bugs that can through workflows off and this are not process errors but something off with the app itself. Review collected by and hosted on G2.com.

ProcessMaker is constantly being upgraded from time to time, incorporating artificial intelligence in it makes it easy for users with little or no coding skill to build business process automation.

With the write knowledge and skill in ProcessMaker, designers can customize and build complex business automation processes. Review collected by and hosted on G2.com.

Every feature I have seen in ProcessMaker is helpful depending on what one wants to achieve, some features may be used more often than others depending on what the user wants.

ProcessMaker platform is a bit expensive especially for small and medium sized organisation in Africa. There are businesses that would have loved to use ProcessMaker but cannot afford it. Review collected by and hosted on G2.com.

ProcessMaker is flexible to use. The platform has capability to do a test run to be sure of the process you are building. You can run as many processes as you want to build and run. Review collected by and hosted on G2.com.

It is unable to integrate with Adobe Sign Review collected by and hosted on G2.com.

The customer support and ease of use makes this a great platform! The scripting capability makes the product almost limitless. They are consistently pushing out new features and bug fixes and are flexible on when things are updated. We are pushing more and more processes out that are used on a daily basis. After a couple of years, our campus is now very familiar with the name ProcessMaker and the general consensus is that ProcessMaker is a fantastic tool and allows us to easily and quickly stand up simple processes. Complex processes take a considerable amount of time, but not due to limitations from ProcessMaker. Their new Intelligent Document Processing add-on is a promising feature that I'm looking forward to using more. Review collected by and hosted on G2.com.

My only gripe with ProcessMaker right now is around branding. Nothing technical at all. I'd just like to be able to choose my Organization's colors for charts and graphs instead of the baked in "regular" colors. Review collected by and hosted on G2.com.

Having access to a developer is helpful, as well as the training provided when you want to do it yourself. It was also easy to integrate into our system. Review collected by and hosted on G2.com.

There are some basic tasks that you would expect the program to be able to do that it cannot. Review collected by and hosted on G2.com.

I am thoroughly impressed with the dedication and commitment of the Team. Their eagerness to deliver the best possible product for their customers is truly commendable. The team's "can do" approach and remarkable flexibility make working with them a pleasure. They consistently go above and beyond to meet and exceed expectations, ensuring a high level of satisfaction. The custom intergrations that Processmaker created with Husbpot and Bigcommerce, are stable and do the job. Review collected by and hosted on G2.com.

One area where I believe there is room for improvement is in the design of their forms and screens. Our experience would have been even better if they had a frontend developer who focuses on the design aspects of the brand, as well as the screens and forms delivered by ProcessMaker. Enhancing this aspect would significantly elevate the product delivery and time spend from our side on layout adjustments Review collected by and hosted on G2.com.

Memo module where columns can be filled as your memo without needing to attach an document Review collected by and hosted on G2.com.

Inability to input signatures when approving memo Review collected by and hosted on G2.com.

The automation aspect and the ability to integrate it via APIs with other systems. Review collected by and hosted on G2.com.

Creating processing requires extensive training on the platform and the turnaround times for suport are quite long Review collected by and hosted on G2.com.

It is a tool that allows designing processes tailored to the needs of my organization for various departments. Review collected by and hosted on G2.com.

Time is required to set up a new process, a certain level of technical knowledge is needed but very little. Review collected by and hosted on G2.com.

It is an ideal tool for automating processes without the need for an application development area. Review collected by and hosted on G2.com.

It has a considerable cost; however, once you implement it, the investment is worth it. Review collected by and hosted on G2.com.