Best Software for 2025 is now live!
View the Winners
ProcessMaker
Editedit
ProcessMaker
By ProcessMaker
Show rating breakdown
4.3 out of 5 stars
See all 305 ProcessMaker reviews
Save to My Lists
Paid
Claimed
This profile has been claimed and optimized by ProcessMaker.
Optimized profiles are more likely to have the most up-to-date content, fast response times, current pricing, and more.
Contact ProcessMaker
Optimized for quick response

305 ProcessMaker Reviews

4.3 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
  • Company SizeExpand/Collapse Company Size Filter
  • User RoleExpand/Collapse User Role Filter
  • CategoryExpand/Collapse Category Filter
  • IndustryExpand/Collapse Industry Filter
  • RegionExpand/Collapse Region Filter
The next elements are filters and will change the displayed results once they are selected.
  • Sort By:
    G2 Sort
305 ProcessMaker Reviews
4.3 out of 5
  • Sort By:
    G2 Sort
305 ProcessMaker Reviews
4.3 out of 5
  • Sort By:
    G2 Sort

ProcessMaker Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ProcessMakerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Here's how.
Ayodele A.
AA
Application Developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ProcessMaker?

The process flows and the seamless dynaforms Review collected by and hosted on G2.com.

What do you dislike about ProcessMaker?

Not being able to change assignment rules seamlessly Review collected by and hosted on G2.com.

Response from Shirley Perez of ProcessMaker
Editedit

Thank you for highlighting the seamless process flows and dynaforms as your favorite aspects of ProcessMaker. We understand the importance of being able to change assignment rules seamlessly and will work on addressing this issue. It's great to hear that ProcessMaker is helping to eliminate paper-based processes.

Helpful?
Share
Admin Approval Link
Lizah T.
LT
Data Visualization Specialist
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ProcessMaker?

The best part about PM is the UI and it's intuitive ness. It is very easy to learn and the possibilities are endless. It serves as a one stop shop for all things that were done on paper before. With additional information on track and dashboarding, PM is a must have for any organization going through a transformation! Review collected by and hosted on G2.com.

What do you dislike about ProcessMaker?

PM still has some issues with speed. It would be helpful if it was fast in all browsers. A dedicated desktop app would be phenomenal. Review collected by and hosted on G2.com.

Response from Jose Maldonado of ProcessMaker
Editedit

Thank you Lizah for the stellar review! We are excited to hear how you are driving real value from our products. Thank you for your comments on speed-we are surely investing heavily in ensuring a responsive experience so hopefully you will notice these improvements.

Helpful?
Share
Admin Approval Link
LS
Ejecutiva de Compras
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI
What do you like best about ProcessMaker?

It allows generating workflows tailored to my needs. Review collected by and hosted on G2.com.

What do you dislike about ProcessMaker?

It requires dedicating some time and knowledge about process design. Review collected by and hosted on G2.com.

Response from Shirley Perez of ProcessMaker
Editedit

It's great to hear that ProcessMaker is helping with your internal acquisitions process. If you have any specific suggestions for improvement, we'd love to hear them.

Helpful?
Share
Admin Approval Link
SM
Ingeniero de procesos
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI
What do you like best about ProcessMaker?

that it is very easy to design a process and automate it Review collected by and hosted on G2.com.

What do you dislike about ProcessMaker?

the cost is somewhat considerable but it's worth it Review collected by and hosted on G2.com.

Response from Shirley Perez of ProcessMaker
Editedit

Thank you for sharing your positive experience with ProcessMaker. We appreciate your feedback about the ease of designing and automating processes. We understand that cost may be a concern, but we believe the benefits of automation make it worth it.

Helpful?
Share
Admin Approval Link
Verified User in Automotive
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ProcessMaker?

Lo utilizo para gestión documental hace más de 4 años y sigue siendo la herramienta clave de mi negocio. Review collected by and hosted on G2.com.

What do you dislike about ProcessMaker?

No tengo comentarios negativos, es muy fácil de configurar. Review collected by and hosted on G2.com.

Response from Shirley Perez of ProcessMaker
Editedit

Thank you for your feedback! We're glad to hear that ProcessMaker has been easy to configure and has served as a valuable tool for your business's document management needs.

Helpful?
Share
Admin Approval Link
Carolina P.
CP
Líder de Procesos y Transformación Ágil
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about ProcessMaker?

What I like most about PM is its easy way to implement it, the good support of my salesperson Bernie and the innovation of PM Review collected by and hosted on G2.com.

What do you dislike about ProcessMaker?

I don´t like the way that ProcessMaker deployments in development and the responses from the support team Review collected by and hosted on G2.com.

Response from Jose Maldonado of ProcessMaker
Editedit

Thank you for the positive review Carolina. We take seriously your feedback that our dev deployments and support interactions can improve.

Helpful?
Share
Admin Approval Link
Verified User in Automotive
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ProcessMaker?

Es muy fácil diseñar un proceso con formularios sin necesidad de saber programar. Review collected by and hosted on G2.com.

What do you dislike about ProcessMaker?

Hasta el momento todo lo que he hecho con ProcessMaker me ha gustado Review collected by and hosted on G2.com.

Response from Shirley Perez of ProcessMaker
Editedit

It's great to hear that ProcessMaker has been helpful for you in designing processes and managing internal documentation. We appreciate your positive feedback!

Helpful?
Share
Admin Approval Link
Verified User in Information Technology and Services
CI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ProcessMaker?

Es muy sencillo e intuitivo de utilizar. Review collected by and hosted on G2.com.

What do you dislike about ProcessMaker?

El costo es algo oneroso, aunque vale la pena Review collected by and hosted on G2.com.

Response from Shirley Perez of ProcessMaker
Editedit

Thank you for sharing your experience with ProcessMaker. We're pleased to hear that you find it easy to use and that it has helped you automate various processes in your company. We're committed to providing the best value for our customers.

Helpful?
Share
Admin Approval Link
Verified User in Manufacturing
EM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ProcessMaker?

We like the ease of using it. Also we feel it gives lot of flexibility to user to own the configuration from console. Review collected by and hosted on G2.com.

What do you dislike about ProcessMaker?

UI can be certainly better. Also, more features should be added to admin console , especially from integration standpoint. Review collected by and hosted on G2.com.

Response from Jose Maldonado of ProcessMaker
Editedit

Thank you for your earnest feedback. We take it very seriously! I am glad to hear you feel you are getting value from ProcessMaker. You will hopefully appreciate our ongoing efforts to add additional integration options and admin capabilities to manage them, with features like out CDATA - powered External Integrations and wrappers like PM Blocks. And yes- we are continuously aiming to improve our UI so, thank you for the comments.

Helpful?
Share
Admin Approval Link
Verified User in Higher Education
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about ProcessMaker?

The ability to drag and drop objects into the process with very little coding is great. You can test scripts and preview forms and screens from the development window. Review collected by and hosted on G2.com.

What do you dislike about ProcessMaker?

Documentation web pages do not always stay current with the latest releases of ProcessMaker. The documentation is well written and easy to navigate but can be a bit dated. Review collected by and hosted on G2.com.

Response from Jose Maldonado of ProcessMaker
Editedit

Great feedback on keeping our documentation current, thank you. Hopefully you will be glad to know that our Summer release will include an in-app Chat Assistant that provides relevant, current documentation to whatever you ask for, without leaving the product. This will minimize back-and-forth between our product and its documentation and get you the latest resources as they become available.

Helpful?
Share
Admin Approval Link

ProcessMaker Comparisons

Compare Kissflow vs. ProcessMaker
Compare Kissflow vs. ProcessMaker
ProcessMakerVSKissflow
Compare ProcessMaker vs. Nintex
Compare ProcessMaker vs. Nintex
ProcessMakerVSNintex
Compare ProcessMaker vs. Camunda
Compare ProcessMaker vs. Camunda
ProcessMakerVSCamunda
Compare ProcessMaker ratings to similar products

Top Rated ProcessMaker Alternatives

Kissflow
(586)
4.3 out of 5
Pega Platform
(271)
4.2 out of 5
Nintex
(1,307)
4.2 out of 5
See all ProcessMaker Alternatives

Explore More

Cloud Storage Security
Types of Advertising
Hybrid Workplace Trends in 2022
PCB Design Software
Code Climate Velocity
Order Fulfillment
Tontine
Best Task Management Software
Pros and Cons Details
ProcessMaker
Contact ProcessMaker