Powertrak CPQ Reviews & Product Details

It's was simple to use and I enjoyed the interface. Review collected by and hosted on G2.com.

It was a bit sluggish and I questioned the security of the product. Review collected by and hosted on G2.com.

user friendliness, user interface, autoautomisation options, salesforce integration Review collected by and hosted on G2.com.

slow software upgrade cycles, complex adding of new products/further options Review collected by and hosted on G2.com.

Using Powertrak, the Axonom team built a solution for our customers that looks great, can be learned quickly, and will save time over traditional methods of designing duct installations.

From what we have seen, the Powertrak platform appears to be extremely powerful and flexible.

The Axonom team understood our vision from the beginning and did an excellent job implementing it. We really like working with this team and hope to work with them for a long time into the future. Review collected by and hosted on G2.com.

At the time we began our project (and this may have changed since)...for the order submission stage, the CPQ did not offer the product configuration versatility we needed for our users to easily finalize and place orders. So we are continuing to use an existing tool for that phase of our selling process. But we are happily using Powertrak for visual configuration - our customers can create 3D designs and estimates for a ductwork installation. Review collected by and hosted on G2.com.

Ability to move and articulate equipment on the fly. Review collected by and hosted on G2.com.

Customer Service. Extremely poor response and no intention to help their existing customers after acquisition. Review collected by and hosted on G2.com.

The support team is the best. Going into the project we did not have a clear written out process for how we generate machine quotes, but the folks at Axion listened and helped us automate the process in their software. The software is very customizable, no matter what we needed Axion made it happen. When reviewing CPQs what I liked best about Axion is that their folks listened to what our needs were and what we were looking to accomplish with the software rather than in simply showing what the software could do. Review collected by and hosted on G2.com.

The admin portal is a little cumbersome especially the help system. But their support team was quick to assist with any questions I had. Review collected by and hosted on G2.com.

The ease of use and functionality. Like switching from android to apple Review collected by and hosted on G2.com.

Nothing to dislike! Nothing missing and the foundation seems to be solid. Sure there will be some bugs at some point Review collected by and hosted on G2.com.

The process of developing a custom configuration software for our product, which is a complex lighting system, would of been a difficult task for anyone to take on.

Our complex system creates various issues with software with the flexibility it has, creating an endless amount of rules the software has to abide by.

We were able to develop a software with Powertrack that allows you to drag and drop components into a room, build a Bill of material, and show you where power is and isn't in the system, creating a custom installation diagram in the process.

The key with axxonom was their ability to continue to work with us and problem solve to get the configurator to where we needed it to be. While there were a lot of bugs at first, they worked with us to resolve almost everything to create a product we were satisfied with.

the end result was an industry leading tool, that when used correctly allowed you to see 3D renders, a full Bill of Material, an Instruction sheet on how to power the system and rules that would cause error messages if the layout wouldn't work.

it has solved a lot of issues with procuring this product line. Review collected by and hosted on G2.com.

There are some limitations in the software that can make it difficult to easily understand how things work. this has caused frustration for our customers in using the software. Internally we use it often as its a key part of the pricing and procurement process.

some things were just not possible, the reason I don't give them lower than a 5 star rating is because our system was complex and we needed to fit into a budget, which meant an off the shelf solution that would be manipulated into what we needed/

the inability to autosave also causes some frustration if the server or browser unexpectedly quits working. Review collected by and hosted on G2.com.

Flexibility within the tool for customization coupled with excellent support Review collected by and hosted on G2.com.

Any small things we haven't been happy with, the Axonom team can usually correct or modify to better suit our needs. Review collected by and hosted on G2.com.

We haven't come up with a configuration rule that can't be handled with Powertrac. The support during implementation was excellent and eventually we were able glean the understanding required to handle most new product configurations on our own. Each of our products are custom assembled to order and contain dozens of optional features to choose from, some options being interdependent on the combination of multiple other options. Once we can explain the relationships in a logical format the integration into the CPQ is fairly straightforward. Review collected by and hosted on G2.com.

Although the visual guide programming format is easy to pick up we found that with literally hundreds of options to deal with the visual structure became a bit cumbersome and more time consuming to manipulate and edit than we had anticipated. A better understanding of the benefits and drawbacks of this system up front would have helped to inform a slightly different architecture or guide structure for easier maintenance in the future. Review collected by and hosted on G2.com.