Portnox is a highly rated Network access tool amongst global users today. It has a large base and has won many prominent organizations' trust. It ticks the various boxes, some of them are listed below -
1. Cost factor - This is something that definitely drives the purchases and Portnox scores here. The prices are optimal and fairly done.
2. It provides excellent visibility of all the end devices connected to your network.
3. You can easily control and monitor them.
4. There is a minimal effort in setting up the system. It can be done quickly and efficiently.
5. One of the essential things is after-sales support. Portnox scores here as well. Review collected by and hosted on G2.com.
There is not much to criticize Portnox about. It has been able to deliver much of the promised things. However, there are always some areas where improvement can be done. Couple of them are listed below -
1. UI - It can improve the User interface. Some of the screens need improvement.
2. Page loads can be a little faster.
3. Navigation between different pages is something that the development team of Portnox can look into and address. Review collected by and hosted on G2.com.
70 out of 71 Total Reviews for Portnox
Overall Review Sentiment for Portnox
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The most helpful component of portnox is the extensive documentation on intigrating the solution into your network. We found getting the test case setup was verify easy to do and within 30 minutes the account was stood up and we had a working Radius based wifi setup and working. Review collected by and hosted on G2.com.
Although there is a view of all devices, it may list out divices, but if we wanted to see what devices was plugged into a specific switchport it is difficult to see that infomration. Review collected by and hosted on G2.com.
Portnox CLEAR was so easy to install and both the Proof of Concept and Support team have been readily available at all stages. The fact it can be rolled out in a phased approach, even on a switch port by switch port basis, made onboarding simple and stress free (unlike other post-authentication solutions where it's always a scary time when you hit that enable button!). The dynamic VLAN assignment feature is also fantastic, meaning we no longer have concern with users moving devices and plugging into a network socket configured for a different VLAN. Portnox will simply identify and authenticate the device, before telling the switch which VLAN to put it on. Another great experience for us was when we initially started using the product, the email alerts that trigger when untrusted devices attempt a connection did not contain which site the device was connected to and only includes the device itself. Therefore, multiple teams may end up logging into Portnox to identify the device, when if the email included at least the site it came from, it would save the wider team a lot of time. We put in a feature request for this and within a few months the email alerts where updated! It was also very easy to integrate into our switch environment (Aruba) as there are plenty of guides / documentation for the various vendors. Review collected by and hosted on G2.com.
There are a couple of minor nuances to Portnox that initially makes it harder to understand how the system hangs together. The conecepts of accounts, groups and policies all make sense once you have been through them a couple of times, but at first glance, the relationship between them isn't obvious (particularly as to which should be configured first). This is probably just to do with the layout within the GUI more than anything else, but once you work past that it is fine. Review collected by and hosted on G2.com.
The platform is purpose-built to handle RADIUS. Setup is really fast, works almost right away, and has been seamless in functionality. The platform includes certificate management and we were able to integrate it into WorkspaceOne so we are able to revoke certs as part of our workflow shoudl the need arise.
Presales was a good experience, with knowledgeable individuals rather than pushy reps and a fully functional pilot program. Review collected by and hosted on G2.com.
Some errors are difficult to pinpoint, possibly because we are using WorkspaceOne for cert deployment, and there doesn't seem to be a lot of experience with that on the Portnox side. Troubleshooting requires four different parties (Internal network, internal endpoint, Portnox, WS1) to coordinate and collaborate. Review collected by and hosted on G2.com.
The service just works. it has all the features that we were looking for and each component or configuration that we put in place just worked. We really didn't need to go thru a lot of difficulty or complex test/issue resolution cycles. This made it an easy to implement solution for us. Review collected by and hosted on G2.com.
The pricing structure is a bit confusing and may be high for very small organizations. Review collected by and hosted on G2.com.
The ease of use and deployment of Portnox CORE and Portnox CLEAR.
For Portnox CORE - Integration with various networking gears to be able give full visibility into all connected devices across an infrastructure, agentless approach to Network Access Control, fast roll-out.
For Portnox CLEAR - The conditional access into SaaS applications is very good and the application and services inventory based on the agent-based deployment is also very good Review collected by and hosted on G2.com.
Portnox CORE - The heavy reliance on WMI and remote registry as a source of authenticating devices based on vulnerabilities that can be explored using these services makes it difficult to convince customers to authenticate devices using these methods. The time it takes to detect rogue systems on the network could be longer if devices are connected to remote branches, pre-authentication options are very limited, and managing guest on a Wired network is extremely difficult and cumbersome. No integration to vulnerability or patching solutions eg. Intune, SCCM, Mobile device management solutions. Integration into Endpoint detection and response solutions is very basic, just checking of relevant services there is no direct integration into those solutions to understand the current state of the device from an EDR perspective
Portnox CLEAR - The ability to integrate with other radius servers for authentication and authorization will be a good addon, there is almost no reporting feature on Portnox CLEAR which makes it very difficult to show the value to upper management, There is no overall compliance score for all devices connected on the network to show if there has been improvements in terms of device compliance to show some sort of improvements over some time. The fallback for when a Radius server is down is not essentially scalable, there has to be other means of authenticating devices if the cloud radius is down, the local radius should be able to take up the full functionality of cloud radius server. Direct Integration into NextGen AVs and EDR via APIs is very key, the current integration seems obscure and you cannot ascertain what criteria it is using to be able to determine if a device is updated or has the correct agent versions. Remediation based on ingestions from alerts from other solutions is extremely limited and Role-based and Multi-tenancy configuration on the solution is extremely limited Review collected by and hosted on G2.com.
Our company needed a cloud RADIUS solution for our internal Wi-Fi as we moved away from on-prem hardware. I researched some solutions, but Portnox allowed a free trial and free onboarding assistance before committing to the product.
They have great documentation on setting it up on your own if you're so inclined, but their onboarding team was responsive, friendly, and followed up continually to make sure our needs were being met. They even were kind enough to extend our trial when some other high priority items arose, and we had to shelve the trial for a while.
The experience with their team and helpfulness in onboarding and finding the right license package for our size sold us on the product. Review collected by and hosted on G2.com.
There's not much I dislike about the product. It took a bit for me to understand how to navigate around in their platform, but once I figured out the flow of settings, it made sense.
I have not found a way to control the daily email log notification regularity (we get them daily and wish we could turn this off) but it's possible I'm missing the setting somewhere. Review collected by and hosted on G2.com.
Honestly, the guidance they provide. They have guidance for every scenario, and it's all very well written and comprehensive Review collected by and hosted on G2.com.
There's a bit of a learning curve, so learning your way around the portal Review collected by and hosted on G2.com.
portnox is amazing solution easy to setup portnox gives more then just a NAC solutions because of all the extra capbalities. portnox give you great insight in and out of the network with ease Review collected by and hosted on G2.com.
Nothing to dislike portnox solution has all the features we need so far. Review collected by and hosted on G2.com.
Portnox is easy to use and their implementation team is knowledgeable and walks you through setup step by step. It's great for a distributed organization and works well for our wireless 802.1x implementation (Certs on devices). Anytime we had a question, support was able to help quickly and thoroughly. Review collected by and hosted on G2.com.
So far, nothing. It does everything it advertises to do and does it well with great support. Review collected by and hosted on G2.com.
I cant even begin to express how easy this was to impliment and how well it works. After using two leading competitors products in the field, this was so easy to impliment and maintain. We had been plauged with outages from one product. The other was just a management nightmare. Changing to Portnox fixed all of these problems. If you are on the fence, just do it. You will love the product. It integrated perfectly with all of our MDM products. It works with Azure perfectly as well. The customer support during implementation and demo was top notch as well. Review collected by and hosted on G2.com.
I have zero downsides so far with Portnox. Review collected by and hosted on G2.com.
