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Plex Smart Manufacturing Platform Reviews & Product Details - Page 3

Plex Smart Manufacturing Platform Overview

What is Plex Smart Manufacturing Platform?

Plex, by Rockwell Automation is a leader in cloud-delivered smart manufacturing solutions, empowering the world's manufacturers to make awesome products. The Plex Smart Manufacturing Platform includes solutions for manufacturing execution (MES), ERP, quality, supply chain planning and management, asset performance management, production monitoring, process automation and analytics to connect people, systems, machines and supply chains, enabling them to lead with precision, efficiency and agility. Our platform gives manufacturers the ability to connect, automate, track, and analyze every aspect of their business to drive transformation.

Plex Smart Manufacturing Platform Details
Product Website
Languages Supported
Czech, German, English, French, Italian, Japanese, Portuguese, Slovak, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Plex Manufacturing Cloud is more a unified ERP software platform designed to also help users manage their manufacturing operations (MOM).


Seller Details
Company Website
Year Founded
1903
HQ Location
Milwaukee, WI
Twitter
@ROKAutomation
43,828 Twitter followers
LinkedIn® Page
www.linkedin.com
21,623 employees on LinkedIn®
Ownership
NYSE:ROK
Total Revenue (USD mm)
$6,329
Description

Rockwell Automation is a leading global provider of industrial automation and information technology solutions. The company specializes in helping manufacturers enhance their productivity through innovative automation products, software, and services. With a strong focus on industrial IoT, Rockwell Automation integrates advanced technologies to optimize operations, improve safety, and drive sustainability in various industries. Their offerings include control systems, sensors, software applications, and consulting services, aimed at enabling smart manufacturing and digital transformation. For more information, visit their website at [rockwellautomation.com](https://www.rockwellautomation.com/).


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Recent Plex Smart Manufacturing Platform Reviews

AA
Alex A.Small-Business (50 or fewer emp.)
4.5 out of 5
"Great job"
Everything is great I'm so happy to use the platform it is so easy and adapted to each user needs.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
3.0 out of 5
"Plex Smart Manufacturing Platform"
I like the fact that it is hosted in the Cloud to allow us to not have hardware onsite.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"All the solutions you need under 1 convenient roof."
Real time data and visibility metrics across all parts of the manufacturing process. It is a clous based solution so always accessible. Support wi...
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Plex Smart Manufacturing Platform Media

Plex Smart Manufacturing Platform Demo - APM
APM
Plex Smart Manufacturing Platform Demo - Control Panel
Control Panel
Plex Smart Manufacturing Platform Demo - Production Monitoring
Production Monitoring Operator Interface
Plex Smart Manufacturing Platform Demo - Traceability Tree
Traceability Tree
Plex Smart Manufacturing Platform Demo - Checksheet
Checksheet - Quality
Plex Smart Manufacturing Platform Demo - Demand Caster
Demand Caster Constrained Capacity Production Leveling
Play Plex Smart Manufacturing Platform Video
Play Plex Smart Manufacturing Platform Video
Play Plex Smart Manufacturing Platform Video
Play Plex Smart Manufacturing Platform Video

Official Interactive Demo

Plex Smart Manufacturing Platform demo available

Try an interactive demo created by the software seller (right here on G2).

Official Downloads

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Have you used Plex Smart Manufacturing Platform before?
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72 Plex Smart Manufacturing Platform Reviews

3.9 out of 5
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Plex Smart Manufacturing Platform Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Plex Smart Manufacturing PlatformQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
DJ
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Plex Smart Manufacturing Platform?

From using Plex in multiple companies now, the best part about Plex is that AFTER initial setup and users are trained, the experience is relatively simple even for those who are not everyday computer users. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

The initial setup is painful for many reasons and the pain is downplayed at the start. Documentation is limited and provides little guidance on best practices. The documentation leaves you guessing and sometimes fumbling around just trying to get SOMETHING to work, never knowing if it is the best or easiest solution. It feels like this is by design to force users to use consulting companies. Review collected by and hosted on G2.com.

What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you?

Consolidation of systems and services across our multiple plants and throughout multiple countries. This has also allowed our support teams to start transitioning towards a standard between all plants. Review collected by and hosted on G2.com.

Response from Graceanna Johnson of Plex Smart Manufacturing Platform

Hi Dan - thank you for taking the time to leave us a review. We'll pass your feedback about the documentation on to our team. We are always looking for ways to improve, so your input is appreciated.

JM
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Plex Smart Manufacturing Platform?

I like the security in Plex UX, Easy navigation of PCNs, I work in multiple PCNs every day Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

I do not like how some processes changed in Plex UX, this is our biggest complaint with our users is it does not function the same in many aspects. Review collected by and hosted on G2.com.

What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you?

it is correcting issues found in UX, we have been transitioning for a while and it gets better. Plex cases could be sped up some. large issue with us is how long cases take to resolve. Review collected by and hosted on G2.com.

Response from Graceanna Johnson of Plex Smart Manufacturing Platform

Hi John - thank you for taking the time to leave us a review. It's great to hear that your transition to Plex UX has been positive. Your feedback is appreciated.

JU
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Plex Smart Manufacturing Platform?

Plex has an intuitive user interface but even so there is space to do better on bring data analytics to support action on transactional screens and do much better on mobile and responsive screens Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

Plex System is a good platform but need evolve to attend specifics need from different business , have the opportunity to do better on customer service level (break &fix), have a bigger opportunity on be more ready for integration to other systems (from Plex/Rockwell or from other vendors) to support customers implement solution on functions and features that Plex Smart Manufacturing System do not attend. Review collected by and hosted on G2.com.

What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you?

Be the system of records for all processes and transactions of the company. Review collected by and hosted on G2.com.

Response from Graceanna Johnson of Plex Smart Manufacturing Platform

Hi Jose - we appreciate you taking the time to leave us a review. It's great to hear that you have benefitted from Plex's user interface. We'll pass your feedback regarding Plex improvements on to our team.

TM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Plex Smart Manufacturing Platform?

In my experience with the Plex Smart Manufacturing Platform, I've found that it has many great features. One thing that stands out to me is how it helps to streamline and optimize manufacturing processes. It also provides real-time visibility into operations and data analytics, which is very helpful for making informed decisions. The platform is easy to navigate and user-friendly, making it simple. Another thing that I appreciate is the platform's scalability, which can be customized to meet the needs of businesses of different sizes and industries. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

In my experience using the Plex Smart Manufacturing Platform, I found that it was not as customizable as I had hoped, and the user interface sometimes felt somewhat cluttered and confusing. Additionally, I encountered some technical issues that were difficult to resolve, which led to delays and frustrations in my work. Overall, while the platform has some positive aspects, my experience was somewhat disappointing due to these issues. Review collected by and hosted on G2.com.

What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you?

As an automotive industry professional, I have found that the Plex Smart Manufacturing Platform is an effective solution for many of the challenges we face in manufacturing. By providing real-time visibility into operations, streamlining workflows, and offering data analytics, the platform helps us to make informed decisions, optimize efficiency, and reduce waste.

For instance, the platform enables us to identify and address inefficiencies in our manufacturing processes, such as bottlenecks or unnecessary downtime, leading to increased productivity and cost savings. It also provides real-time insights into product quality, helping us to identify and rectify issues early in the production process, thus reducing the risk of defects and recalls, which is critical for maintaining high customer satisfaction and minimizing costs associated with rework or product returns.

In summary, the Plex Smart Manufacturing Platform has proven to be an invaluable tool for the automotive industry, providing the necessary tools and insights to optimize operations, reduce costs, and enhance the overall quality of our products. Review collected by and hosted on G2.com.

Response from Graceanna Johnson of Plex Smart Manufacturing Platform

Hi Tristan - thanks for taking the time to leave us a review. We're glad to hear that our software is helping to streamline and optimize your manufacturing processes. We appreciate your feedback.

AH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Plex Smart Manufacturing Platform?

I really enjoy the control panel modules in PLEX. It makes it simple and easy for our operators to do their jobs efficiently and effectively. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

The thing I like the least about PLEX is the HR modules. Each separate menu takes an action and none of the menus talk to each other. It makes it difficult to add records. I also wish there was an "Apply all" type option for updating bulletin boards Review collected by and hosted on G2.com.

What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you?

The QMS makes it easy to locate records and update them when needed. Seeing revisions notated helps users know when and how often the documents are updated or added. Review collected by and hosted on G2.com.

Response from Graceanna Johnson of Plex Smart Manufacturing Platform

Hi Allison - we appreciate you taking the time to leave us a review. We're happy to hear that you have had a great overall experience. Thank you for providing your insight.

Brigitte K.
BK
Owner
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Plex Smart Manufacturing Platform?

The community has been a world of help! They are very welcoming to the newbies like myself. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

The difference between classic and UX. There is a large learning curve here especially to someone new like myself. People look to me as an ERP manager to know the differences and how to figure out the work around. Review collected by and hosted on G2.com.

What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you?

The reporting side of erp Review collected by and hosted on G2.com.

Response from Graceanna Johnson of Plex Smart Manufacturing Platform

Hi Brigitte - thank you for taking the time to leave us a review. It's great to hear that the Community has been a helpful resource for you. As we are always looking for ways to improve, your feedback about UX is appreciated.

Verified User in Food & Beverages
UF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Plex Smart Manufacturing Platform?

The UI is simple and easy to learn. Plex is very easy to navigate, and teaching our employees how to use the system has been uncomplicated. This has been a great upgrade from our ERPLX system. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

I do wish there was more flexibility and customized fields in certain sections. Being able to rename or add new fields would be nice for our internal company language (branding) or specialized data tracking/entry. Review collected by and hosted on G2.com.

What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you?

Our company is basically starting from square one when it comes to data tracking. We are benefiting greatly from our A&O integrations with Plex, which will help with our manual data entry process and make sure we have "one source of truth". Review collected by and hosted on G2.com.

Response from Graceanna Johnson of Plex Smart Manufacturing Platform

We appreciate you taking the time to leave us a review. It's great to hear that our UI has been easy to learn and that Plex is easy for you to navigate. Thanks for your input.

ankit p.
AP
Data Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Plex Smart Manufacturing Platform?

It gives a lot of helpful information about the enterprise it is currently deployed for. It has a great UI and a ton of various methods to sort data which is great for analyzing multiple sectors within the organization. Moreover, the data received can be easily customized so that we have only the information that is required currenlty. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

I have no issues with Plex Smart Manufacturing Platform and think it was an amazing experience to set this up for a client. It, however, has a learning curve especially for customizing data. Review collected by and hosted on G2.com.

What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you?

Thanks to their advanced analytics, it helped our client manage their resources in a much better way, thereby cutting costs. Review collected by and hosted on G2.com.

Response from Graceanna Johnson of Plex Smart Manufacturing Platform

Hi Ankit, we appreciate you taking the time to leave us a review. It's great to hear that you've been enjoying Plex and its customization. Your feedback is appreciated!

FD
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Plex Smart Manufacturing Platform?

Plex is excellent for reviewing multiple departments regarding process flow. From Purchasing to Invoicing and everything in between. Shop floor integration is easily monitored with the various reports available, which helps users easily determine where we can improve. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

The primary issues we experience with Plex are the outages during production hours. It has become increasingly frequent that the inventory menus are unavailable to users causing significant problems for our direct processes. Review collected by and hosted on G2.com.

What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you?

Plex manufacturing is helping us solve many issues from our previous CMS system. The integration of multiple departments has helped us remove old software and use a unified platform for all users. Review collected by and hosted on G2.com.

Response from Graceanna Johnson of Plex Smart Manufacturing Platform

Hi Ferris - thank you for leaving Plex a review. We're glad that your experience with Plex has been positive. We'll pass your feedback regarding outages on to our team, as we are always looking for ways to improve.

Shamadul C.
SC
Business Process Analyst
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Plex Smart Manufacturing Platform?

Plex community has to be the most helpful tool available from PLEX. I can't say I've come across a more dedicated community engaged in supporting one another. Review collected by and hosted on G2.com.

What do you dislike about Plex Smart Manufacturing Platform?

There isn't enough in depth documentation available for Plex UX modules. From what is available, many of these cover what I would consider higher level information.

Going from classic to UX, there are also several settings/features that have lost functionality. Review collected by and hosted on G2.com.

What problems is Plex Smart Manufacturing Platform solving and how is that benefiting you?

Plex smart manufacturing is helping me better manage security management. Through UX role based security, it allows me to easily apply actions/permissions to users based on user positions. Review collected by and hosted on G2.com.

Response from Graceanna Johnson of Plex Smart Manufacturing Platform

Hi Shamadul - we appreciate you taking the time to leave us a review. We're glad to hear that you have been enjoying Plex and that the Community is a valuable asset. Thank you for your insight and feedback.