We went from a very antiquated system to Plex, and the automation and transaction history has been most helpful. The details in production history and inventory history has given our team the opportunity to drill down to get to the root cause of issues and solve them. We have been able to transform our business using Plex Review collected by and hosted on G2.com.
When we started implementation, they were not as equipped to deal with the food and beverage industry. Processes and information were geared more toward the automotive industry, but recently there has been a big push to change/add things easier to use and implement for the food and beverage sector. Review collected by and hosted on G2.com.
71 out of 72 Total Reviews for Plex Smart Manufacturing Platform
Overall Review Sentiment for Plex Smart Manufacturing Platform
Log in to view review sentiment.
The manufacturing, production, and inventory control concepts are very user friendly and help with traceability in day to day operations. It is used frequently to support all teams within the company. The built systems are easy to train others into for their specific roll and Plex was an easy implementation and integrate into the already existing manufacturing processes. Between the education platform and test mode options, it is easy to experiment and dive into undiscovered new functions of Plex. Review collected by and hosted on G2.com.
The only tricky aspects of Plex I find is the configuration of new aspects. Understanding how different fields link together can be tricky when configuring new fields and aspects of the software. Review collected by and hosted on G2.com.
Real time data and visibility metrics across all parts of the manufacturing process. It is a clous based solution so always accessible. Support will typically be very attentive to your cases. Will help increase efficiency and productivity. Review collected by and hosted on G2.com.
There is a definite learning curve when you first enter the platform. This can be overwhelming for new users - with a bit of training it is worth it though. The cost for small and medium size business may seem a bit high. Have noticed some issues with integrating plex with some legacy systems. Lastly, it relies on an internet connection to function 24/7. Review collected by and hosted on G2.com.
There is a lot of knowledge and features that have been developed over the years for the various users, so when we need something it is likely that another company needed it before, and it becomes easy to make work. Review collected by and hosted on G2.com.
A lot of the aforementioned features are stuck on Plex Classic. We don't have Plex Classic, we're on UX. So, even with a helpful community trying to answer our questions, sometimes their answer is "well that's how it worked on UX." Review collected by and hosted on G2.com.
Our company started out as a privatly run company that had little to no structure and while it has its benfits is leads to alot of chaos and when we get audited it tended to lead to alot of fines and corrective actions. Ever since we became corperate and switched to Plex as a ERP system its changed the company direction and has lead to alot more structure and proccess control within our company. Its allowed us to hold our planners accountable for keeping a scheadule thats cohearent and reflects our orders, as well as allowing our purchasers to see incoming orders and previous material consumption and scrap rates to predict when and how much they need to order. Overall Plex has taken our company from a unorganized mess that was argubly loosing money with no way to track it to see for sure to being able to know exactly what is happening within our doors. Review collected by and hosted on G2.com.
One thing I would say is bad about plex was the implimentation of it, While I was not directly involved in this process I saw how it affected the person in charge of it and how much training a everday employee required to be able to efficently use the software which lead to the first year or two not being very great for the company. There was alot of issues and alot of learning where issues would pop up and no one would know how to troubleshoot/fix the issue. Review collected by and hosted on G2.com.
I think the lot management is incredibly helpful, when paired with the use of SN's it makes it difficult for mistakes to happen. currently we have a terrible time with inventory so this is going to help drastically. one of the deal breakers for us was the PRP for scheduling, we don't have a great method for scheduling currently. we rely on one person and their memory to come up with a schedule that fits with what we have in stock and the orders that are open. Review collected by and hosted on G2.com.
I don't particularly like how some screens are separate but could be one screen in itself to simplify the process. for instance, move containers or split containers when building master units. Using all those screens separetly is time-consuming for one container. Imagine doing that for hundreds at a time. Review collected by and hosted on G2.com.
Everything is great I'm so happy to use the platform it is so easy and adapted to each user needs. Review collected by and hosted on G2.com.
I'm comfortable with everything on this platform Review collected by and hosted on G2.com.
I like the fact that it is hosted in the Cloud to allow us to not have hardware onsite. Review collected by and hosted on G2.com.
Getting things fixed in UX takes too long. We have to wait for a long time to get missing features from Classic put back into UX and fix bugs. Review collected by and hosted on G2.com.
The best features is how well the data linkages are made. It can be a bit difficult at first to understand how the data is structured. But once you get a handle on it you can do some pretty good stuff. Once you get a ticket going and you get linked with a good support person. They are pretty responsive and have good amount of expertise. Review collected by and hosted on G2.com.
This software seems to really like process flows that are able to be acheived in single operations. Or what I would a linear flow. If you product has multiple production flows it may be challanging. Its also not the best when you have a business model where you don't do any operations. Think 3rd party warehousing and distibution. Where your 3rd party uses a different ERP and you still need to ASN shipments. But not really a deal breaker. The integration if you don't take your time can be pretty rough but thats with any ERP. Review collected by and hosted on G2.com.
We love that almost everything we do, most of our company processes can be done on one platform. EDI between customers and suppliers is handled in PLEX/iConnect, and the Document Control system being built in is a large value-add for us - these are things we would be paying for separately in the past. Review collected by and hosted on G2.com.
Account management and support teams seem to have been downsized since the acquisition by Rockwell Automation. It seems like they reduced staff to become more attractive for purchase and then never really re-staffed the customer-facing departments. This has adversely affected getting problems solved or add-ons ordered, which has my ownership team asking questions about the long-term viability.. Review collected by and hosted on G2.com.
Very vast capabilities improving business operations at many levels. Review collected by and hosted on G2.com.
Certain things do not always work as intended, and the support help does not always provide a solution. Review collected by and hosted on G2.com.
