It's been two months since this profile received a new review

Pivot Reviews & Product Details

Pivot is a consumer-grade procurement software that helps companies keep their spend under control while enhancing their teams. Native integrations with ERPs and company tools allow implementation in just a few weeks. Intuitive interfaces foster employee adoption, avoiding the need for training. For finance, legal, compliance and security teams, Pivot offers automations that dramatically reduce manual work and endless email threads.

Seller

Pivot

Discussions

Pivot Community

Languages Supported

German, English, French, Italian, Portuguese, Spanish

Overview by

Marc-Antoine Lacroix

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

8 months

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

Pivot Media

Home page

Native ERP integration

Purchase order and Invoicing auto matching

Real-time budgets

Intuitive intake forms

No-code workflow builder

G2 reviews are authentic and verified.

Here's how.

Alba C.

Controlling Manager

Mid-Market (51-1000 emp.)

10/2/2024

"Pivot: A User-Friendly, Highly Personalized Procurement Solution for Our Daily Operations"

5/5

What do you like best about Pivot?

The best part about Pivot is how easy it is to use and personalize. It integrates seamlessly with our daily operations, making it simple for the entire executive team to manage procurement processes efficiently. Additionally, the integration with Qonto for payments is a standout feature, and the customer support team is incredibly responsive and helpful during the implementation phase. Review collected by and hosted on G2.com.

What do you dislike about Pivot?

While Pivot is excellent overall, it is still a growing platform, and some features are in development. Although it's understandable given the company's newness, having those additional functionalities would enhance the tool's capabilities even further. Review collected by and hosted on G2.com.

What problems is Pivot solving and how is that benefiting you?

Pivot solves the problem of managing procurement processes by streamlining the creation and approval of purchase orders (POs) in a centralized platform. This eliminates the need for manual paperwork or scattered email chains, significantly reducing errors and delays in approvals. The platform ensures that all the necessary stakeholders are aligned, making the entire procurement process more efficient and transparent. This benefits our team by saving time, improving accuracy, and enabling better tracking of financial commitments, which is crucial for our daily operations. The ability to personalize the tool further enhances its fit to our specific needs. Review collected by and hosted on G2.com.

Helene D.

Purchase Director

Mid-Market (51-1000 emp.)

9/16/2024

"Finally a P2P made for tech companies"

5/5

What do you like best about Pivot?

Pivot is exceptionally user-friendly and flexible, allowing for quick adoption and seamless integration with our daily tools (Slack, Netsuite...). It enables customized workflows tailored to specific needs, enhancing productivity and internal adoption. The support team is highly responsive and knowledgeable, always ready to find solutions and adapt to changing requirements. They demonstrate deep expertise, ensuring the tool is well-designed and functional. Its intuitive UX and excellent customer service makes it an ideal choice for any purchase/finance team looking to streamline processes. Review collected by and hosted on G2.com.

What do you dislike about Pivot?

So far, the tool has been meeting all our needs perfectly and has even encouraged us to think further about our processes. I'm excited about the upcoming feature developments. I see Pivot as an incredible partner that grows alongside us, so refreshing for a P2P! Review collected by and hosted on G2.com.

What problems is Pivot solving and how is that benefiting you?

Pivot is helping us spread a strong purchasing culture throughout the company. It provides stakeholders with clear visibility into the buying process and offers excellent insights into workflows and responsibilities. The tool significantly reduces the accounting team's manual workload, minimizing errors and speeding up processes. Additionally, it improves our vendor management, helping us mitigate risks. Review collected by and hosted on G2.com.

Berkay K.

Financial Accountant

Small-Business (50 or fewer emp.)

12/12/2024

"Dynamic and Reliable ERP Partner"

5/5

What do you like best about Pivot?

What I love most about Pivot is how quickly and efficiently they tackle tasks while always striving to improve. Their team is dynamic and incredibly easy to reach, making every interaction smooth and stress-free. They don’t just deliver solutions—they make sure they’re timely, effective, and thoughtfully executed. Review collected by and hosted on G2.com.

What do you dislike about Pivot?

I honestly haven’t encountered any downsides with Pivot so far. Their service and support have been consistently excellent, and they’ve exceeded my expectations in every aspect. Review collected by and hosted on G2.com.

What problems is Pivot solving and how is that benefiting you?

Pivot is helping us streamline our ERP implementation, ensuring that all processes are integrated and running efficiently. They’ve solved complex operational challenges by providing tailored solutions that enhance workflow and improve overall productivity. This has saved us significant time and resources while enabling us to focus more on strategic goals rather than day-to-day operational hurdles. Their quick problem-solving and reliable support have been a game-changer for our business operations. Review collected by and hosted on G2.com.

Marie B.

Project Finance Director

Mid-Market (51-1000 emp.)

11/18/2024

"Pivot is.a great P2P tool that continously improve its features !"

5/5

What do you like best about Pivot?

We have been seduced by Pivot as it is one of the only tool in the market that offer a complete solution for the whole P2P process and understand our needs to streamline the process. It is intituitive and user-friendly which allows a quick onboarding for the employees. Besides, the Pivot team does a tremendous job to support best their customer despite multiple requests from our side. Review collected by and hosted on G2.com.

What do you dislike about Pivot?

The tool is still quite "new" and additional features are developped every day. I trust the team to roll them out in the near future so we can leverage on the full potential of the tool! Review collected by and hosted on G2.com.

What problems is Pivot solving and how is that benefiting you?

- Exhaustivity : As our volume of transactions is growing, Pivot is now our single source of truth for all commitments

- Time forecast and visibility : We wanted to give visibility to the different stakeholders of the status a purchase & pivot allows this thanks to the flexible workflows that we have put in place

- Minimize risks: Pivot allows to put more control and ensure we don't take risks when making a new purchase

- User experience : adoption of a new tool was key and the user-friendly interface helped us to implement this tool in the company Review collected by and hosted on G2.com.

May Kang Y.

Senior Vice President Finance

Mid-Market (51-1000 emp.)

9/27/2024

"Pivot eases the purchase process, allows to derisk and comply, without slowing the business"

5/5

What do you like best about Pivot?

- Very easy to use, fast onboarding and adoption by users

- tailored workflow and adapted to our business field and regulation: the workflow allow us to capture purchases that require additional compliance investigations at an early stage.

- Transparency: the user is able to know all steps of the purchase process. and the status of payment of an invoice

-> Gain of time in the process,

-> derisk: suppliers are centralized, and we opted for no PO no pay unabling us to capture exhaustivity of expenses

- Pivot team is very efficient and proactive. Review collected by and hosted on G2.com.

What do you dislike about Pivot?

Nothing really impactful.

Even Pivot is young, when I mention some features that are nice to have, they have already thought about it and it is planned on the next release. Review collected by and hosted on G2.com.

What problems is Pivot solving and how is that benefiting you?

Pivot helps to centralize all documentation, from the request. We were using a ERP, and the process started only at the issuing of the Purchase Order.

In case of audits, this is really helpful as for example the sourcing is in the audit radar.

Internal users could be reluctant to call on a purchase process, as they had no visibility on who to involve, how long will last the process, has the invoice been paid? Pivot gives transparency on every steps of the process to the users.

Having Pivot allows finance to get exhaustivity of the expenses, and commitments. Expenses accruals are more accurate. It allows finance to derisk and it gives more reliability on financials. Review collected by and hosted on G2.com.

Pierre-Marie C.

CTO

Small-Business (50 or fewer emp.)

8/27/2024

"Pivot has genuinely improved our expense management"

5/5

What do you like best about Pivot?

The user experience is excellent, with a clean and simple interface that allows for quick onboarding. Our initial setup was very smooth and quick, allowing us to start using the tool immediately, all within the record time frame we had set.

The technical team at Pivot is truly knowledgeable and demonstrated great availability to address our needs. We were able to integrate the tool into our processes through an API (albeit limited for now), which allowed us to maximize the use of the software.

Expense tracking is very clear and relevant, giving us a precise overview of our expenses. OCR works flawlessly, eliminating numerous problems associated with automatic text recognition. Review collected by and hosted on G2.com.

What do you dislike about Pivot?

Even though Pivot is already a great tool, I am aware that its development is still ongoing. However, I see this as a great opportunity for the Pivot team to continue their work and further improve the product.

The current limitations are actually a sign that the team is committed to continuing to improve the product and meet user needs.

This is because they actively seek feedback and suggestions for improvement, which demonstrates their commitment to providing a high-quality experience for their users. This level of transparency and collaboration has been invaluable in helping me get the most out of Pivot. Review collected by and hosted on G2.com.

Michael C.

Senior AP Accounting Manager

Mid-Market (51-1000 emp.)

9/18/2024

"Pivot is revolutionising the Purchase-to-Pay process"

5/5

What do you like best about Pivot?

How user-friendly the platform is, and how flexible it is with our ERP integration. The Pivot team is absolutely outstanding! Review collected by and hosted on G2.com.

What do you dislike about Pivot?

I don't dislike anything about it thus far. Review collected by and hosted on G2.com.

What problems is Pivot solving and how is that benefiting you?

Pivot is helping us streamline the Purchasing process, vendor management, and AP automation.

With its user-friendly platform, we have the visibility necessary for best decision-making, as well as give all users the visibility of the process.

The integration with our ERP is also smooth, allowing us to have more accurate figures in our accounting books. Review collected by and hosted on G2.com.

Mario K.

Procurement Manager

Mid-Market (51-1000 emp.)

11/15/2024

"Pivot Procurement System at Anghami-OSN+"

5/5

What do you like best about Pivot?

What I like best about Pivot is its user-friendly interface, and the ability to centralize procurement activities, which significantly enhances transparency, efficiency, and decision-making. Review collected by and hosted on G2.com.

What do you dislike about Pivot?

The absence of the analytical report and sourcing features. Review collected by and hosted on G2.com.

Astrig A.

Procurement manager - intern

Mid-Market (51-1000 emp.)

8/3/2024

"A great and efficient experience with pivot."

5/5

What do you like best about Pivot?

Pivot is user-friendly allowing me to navigate effortlessly. As well as its ease of implementation with a great support from the team that is always open to meet for questions and more. Some of the features pivot offers are unique.Pivot ensures that every step of the procurement process is seamlessly integrated. Review collected by and hosted on G2.com.

What do you dislike about Pivot?

There are still features to be developed, but the team is working on it, and I'm confident that they'll be able to deliver a product that meets 100% of my needs as they have previously. Review collected by and hosted on G2.com.

What problems is Pivot solving and how is that benefiting you?

Pivot helps with the procurement process as it can be time consuming and prone to errors when managed manually. Pivot automates and intergrates the entire procurement process avoided the minor errors we could have if done manually as well as accelerating the process allowing us to focus on more core business activities. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

12/6/2024

"User friendly tool to simplify procurement processes"

5/5

What do you like best about Pivot?

- cutomizable questionnaire and workflows

- user friendly and intuitive, doesn't require any training

- customer operation was really reactive during the implementation phase

- new features seems to be shipped quickly Review collected by and hosted on G2.com.

What do you dislike about Pivot?

- we are still missing a few features but they seem to be in development

- idem for integrations Review collected by and hosted on G2.com.

What problems is Pivot solving and how is that benefiting you?

With Pivot, we can now have a look at the engaged spend and not discover the expense when we receive the invoice

It will also make accounting's life easier to validate invoices when they match with the procurement request

Requester can see the validation workflow to follow their request, and the comment section avoid slack/mails exchanges for a better audit trail Review collected by and hosted on G2.com.