Pivot Reviews & Product Details

The best part about Pivot is how easy it is to use and personalize. It integrates seamlessly with our daily operations, making it simple for the entire executive team to manage procurement processes efficiently. Additionally, the integration with Qonto for payments is a standout feature, and the customer support team is incredibly responsive and helpful during the implementation phase. Review collected by and hosted on G2.com.

While Pivot is excellent overall, it is still a growing platform, and some features are in development. Although it's understandable given the company's newness, having those additional functionalities would enhance the tool's capabilities even further. Review collected by and hosted on G2.com.

Pivot is exceptionally user-friendly and flexible, allowing for quick adoption and seamless integration with our daily tools (Slack, Netsuite...). It enables customized workflows tailored to specific needs, enhancing productivity and internal adoption. The support team is highly responsive and knowledgeable, always ready to find solutions and adapt to changing requirements. They demonstrate deep expertise, ensuring the tool is well-designed and functional. Its intuitive UX and excellent customer service makes it an ideal choice for any purchase/finance team looking to streamline processes. Review collected by and hosted on G2.com.

So far, the tool has been meeting all our needs perfectly and has even encouraged us to think further about our processes. I'm excited about the upcoming feature developments. I see Pivot as an incredible partner that grows alongside us, so refreshing for a P2P! Review collected by and hosted on G2.com.

What I love most about Pivot is how quickly and efficiently they tackle tasks while always striving to improve. Their team is dynamic and incredibly easy to reach, making every interaction smooth and stress-free. They don’t just deliver solutions—they make sure they’re timely, effective, and thoughtfully executed. Review collected by and hosted on G2.com.

I honestly haven’t encountered any downsides with Pivot so far. Their service and support have been consistently excellent, and they’ve exceeded my expectations in every aspect. Review collected by and hosted on G2.com.

We have been seduced by Pivot as it is one of the only tool in the market that offer a complete solution for the whole P2P process and understand our needs to streamline the process. It is intituitive and user-friendly which allows a quick onboarding for the employees. Besides, the Pivot team does a tremendous job to support best their customer despite multiple requests from our side. Review collected by and hosted on G2.com.

The tool is still quite "new" and additional features are developped every day. I trust the team to roll them out in the near future so we can leverage on the full potential of the tool! Review collected by and hosted on G2.com.

- Very easy to use, fast onboarding and adoption by users

- tailored workflow and adapted to our business field and regulation: the workflow allow us to capture purchases that require additional compliance investigations at an early stage.

- Transparency: the user is able to know all steps of the purchase process. and the status of payment of an invoice

-> Gain of time in the process,

-> derisk: suppliers are centralized, and we opted for no PO no pay unabling us to capture exhaustivity of expenses

- Pivot team is very efficient and proactive. Review collected by and hosted on G2.com.

Nothing really impactful.

Even Pivot is young, when I mention some features that are nice to have, they have already thought about it and it is planned on the next release. Review collected by and hosted on G2.com.

The user experience is excellent, with a clean and simple interface that allows for quick onboarding. Our initial setup was very smooth and quick, allowing us to start using the tool immediately, all within the record time frame we had set.

The technical team at Pivot is truly knowledgeable and demonstrated great availability to address our needs. We were able to integrate the tool into our processes through an API (albeit limited for now), which allowed us to maximize the use of the software.

Expense tracking is very clear and relevant, giving us a precise overview of our expenses. OCR works flawlessly, eliminating numerous problems associated with automatic text recognition. Review collected by and hosted on G2.com.

Even though Pivot is already a great tool, I am aware that its development is still ongoing. However, I see this as a great opportunity for the Pivot team to continue their work and further improve the product.

The current limitations are actually a sign that the team is committed to continuing to improve the product and meet user needs.

This is because they actively seek feedback and suggestions for improvement, which demonstrates their commitment to providing a high-quality experience for their users. This level of transparency and collaboration has been invaluable in helping me get the most out of Pivot. Review collected by and hosted on G2.com.

How user-friendly the platform is, and how flexible it is with our ERP integration. The Pivot team is absolutely outstanding! Review collected by and hosted on G2.com.

I don't dislike anything about it thus far. Review collected by and hosted on G2.com.

What I like best about Pivot is its user-friendly interface, and the ability to centralize procurement activities, which significantly enhances transparency, efficiency, and decision-making. Review collected by and hosted on G2.com.

The absence of the analytical report and sourcing features. Review collected by and hosted on G2.com.

Pivot is user-friendly allowing me to navigate effortlessly. As well as its ease of implementation with a great support from the team that is always open to meet for questions and more. Some of the features pivot offers are unique.Pivot ensures that every step of the procurement process is seamlessly integrated. Review collected by and hosted on G2.com.

There are still features to be developed, but the team is working on it, and I'm confident that they'll be able to deliver a product that meets 100% of my needs as they have previously. Review collected by and hosted on G2.com.

- cutomizable questionnaire and workflows

- user friendly and intuitive, doesn't require any training

- customer operation was really reactive during the implementation phase

- new features seems to be shipped quickly Review collected by and hosted on G2.com.

- we are still missing a few features but they seem to be in development

- idem for integrations Review collected by and hosted on G2.com.