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464 Pipeliner CRM Reviews

4.6 out of 5
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464 Pipeliner CRM Reviews
4.6 out of 5
464 Pipeliner CRM Reviews
4.6 out of 5

Pipeliner CRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Pipeliner CRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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IP
Sales Operations Manager
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Pipeliner CRM?

It is a world-class, growth-oriented platform that helps us increase our market impact through constructive engagement with consumers and the development of new ideas. The result has been better communication and coordination between our marketing, sales and operations departments. With Pipeliner, we can easily share relevant insights and data across teams, keeping everyone informed and focused on our common goals. As a result, we have not only met our customers' needs, but exceeded our own expectations as users. Review collected by and hosted on G2.com.

What do you dislike about Pipeliner CRM?

While the exorbitant price may put some companies off, we have quickly recouped our investment thanks to its crucial role in the development of our marketing strategy. Review collected by and hosted on G2.com.

Jeremy M.
JM
Director, Business Development
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Pipeliner CRM?

Account hierarchy functionality, social media profile import, ease of use, many customizable features. Review collected by and hosted on G2.com.

What do you dislike about Pipeliner CRM?

Although we're new users, we haven't ran into anything we dislike regarding Pipeliner. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Pipeliner CRM?

Construction jobs may take years to advance from a building design to occupancy permit. Using Pipeliner, we track jobs through a progression of construction phases. The ability to link multiple accounts and contacts to each job provides an important view of all the players at each phase ~ architects, engineers, contractors, developers, and wholesalers. Pipeliner’s Buying Center provides an excellent visualization of the lines of influence between the players. Review collected by and hosted on G2.com.

What do you dislike about Pipeliner CRM?

The Buying Center does not have functionality to keep a Sales Role associated with a contact. For each job, we must reassign the Sales Role to the same person. We do this inefficient task multiple times a day. Also, search results are not in alphabetical order requiring users to scroll through pages of results to find the searched item. Why would this basic standard not be met? It costs money to handle inefficiency on a daily basis. Review collected by and hosted on G2.com.

Verified User in Market Research
EM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Pipeliner CRM?

The Outlook email plugin worked well. We also liked adding appointments / reminders in Pipeliner CRM that fed into our Outlook calendar. Review collected by and hosted on G2.com.

What do you dislike about Pipeliner CRM?

We were generally satisfied with Pipeliner CRM the 2 years we had them. But we did not need them anymore after building out some custom functionality in Airtable, so we decided to cancel.

They told us we “missed our cancelation window” by a week and they insisted on charging us, even though actual renewal was still a few weeks away.

They threatened us with legal action if we did not pay. Eventually they agreed to a 25% discount for our 3 enterprise licenses, but we still paid $3,105 for software we do not need and will not use this year.

Most companies simply prorate your fee if you cancel, but Pipeliner CRM does not.

They are clearly not focused on building long-term client relationships, so work with them at your own risk. We will certainly never do any business with them again, ever. Review collected by and hosted on G2.com.

Akshay K.
AK
Digital Marketing Strategist
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Pipeliner CRM?

I really like Pipeliner because creating tasks is super easy and efficient, it offers variable exclusive sales records for the files since it saves all the data, studies the evaluation and its processes carried out at the time of the sale. Also, I like that you can create multiple pipelines for different needs or ... Review collected by and hosted on G2.com.

What do you dislike about Pipeliner CRM?

can improve the experience and the feature of it Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
UB
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Pipeliner CRM?

Pipeliner has ease of access, online/offline, regardless of your network coverage, you can stay on top of your game. The mobile app allows you to enquire your business, monitor sales and get reports wherever you are Review collected by and hosted on G2.com.

What do you dislike about Pipeliner CRM?

There is nothing to dislike, pipeliner is pure genius Review collected by and hosted on G2.com.

Verified User in Executive Office
UE
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Pipeliner CRM?

This CRM product is intuitive, made for sales, and does not take nearly the time required to get a new employee set up compared to Salesforce. Setting up the instance with your existing software is also straightforward, which usually takes an integration team when using other products. Review collected by and hosted on G2.com.

What do you dislike about Pipeliner CRM?

If you compare all the features, you have way more than HubSpot, but less than Salesforce. This is understandable because the price per seat is not comparable to Salesforece. By far the best value per seat. Review collected by and hosted on G2.com.

Jesse K.
JK
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Pipeliner CRM?

The dynamic views for data are unparalleled, along with the extensive customization options, which is a must for our organization as we deal with many niche industries. Review collected by and hosted on G2.com.

What do you dislike about Pipeliner CRM?

Honestly, thus far, we have no real complaints about Pipeliner CRM. Their support is top-notch, the software is intuitive and rich, and the user interface is one of the most aesthetically pleasing that I've come across. Review collected by and hosted on G2.com.

Aga I.
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Pipeliner CRM?

The app has a simple and clear interface regardless of the variety of features the offers. It's user friendly and easy to use. This could be a smart thing that ever invented. Review collected by and hosted on G2.com.

What do you dislike about Pipeliner CRM?

There's nothing I don't like about it. The app has a simple and clear interface regardless of the variety of features the offers. It's user friendly and easy to use. This could be a smart thing that ever invented. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Pipeliner CRM?

Using Pipeliner to track my opportunities and create intuitive, user-friendly steps to automate the process so I don't forget to reach back out! Review collected by and hosted on G2.com.

What do you dislike about Pipeliner CRM?

Pipeliner has so many useful features, it might seem overwhelming at first. But using the Knowledge Base (accessible right from your pipeline) you can look up how to do any sort of customization, reporting, or input you would need. Review collected by and hosted on G2.com.