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2,349 Pipedrive Reviews
Overall Review Sentiment for Pipedrive
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A facilidade incontestável de visualizar as informações sobre lead, negócios, clientes e prospecções. A integração entre todos os tópicos trás uma vasta facilidade na implementação de ideias, gerenciamento de negócios e técnicas/táticas para encontrar a melhor forma de abordar seus respectivos lead e clientes.
Com o uso frequente da ferramenta, necessitei de suporte apenas uma única vez, onde fui bem atendido e consegui sanar todas as minhas dúvidas Review collected by and hosted on G2.com.
Edição de gráficos e na edição de arquivos Review collected by and hosted on G2.com.

I love the activities and projects areas that link with my deals. That along with the email templates and custom fields saves me hours per day! It was easy to integrate my leads in here from google sheets. I use it 8 hours per day. The few times I needed support it was quick and helpful and made implementation easy. Pipedrive is easy and yet sophisticated. Review collected by and hosted on G2.com.
Not many I can think of honestly. Possibly being able to filter the sales inbox better like I can in gmail. Other than that its fantastic. Review collected by and hosted on G2.com.

I like how simple is it to use without getting into its complex features. You have the full features there for use but you can also work with it with your own simpler version, and you still get an amazing product. It integrates easy with almost everything. Review collected by and hosted on G2.com.
Im not a fan yet of their AI tools, but its not jsut with Pipedrive, is an industry problem, too pushy with AI, but not a clear value added. Review collected by and hosted on G2.com.
Easy to get started/implement, good customer support, smooth email integration, easy to use pipeline, comprehensive overall main features. On a basic level, Pipedrive is excellent. Review collected by and hosted on G2.com.
Lacking key functionality to properly address the workflow we require. e.g. Offers automation for follow-ups, but lacks threaded emails so need workaround. Offers a calendar but re-assigning tasks by drag-and-drop only works within the same week. Offers calculations but cannot use calculations in the product module. Offers webform, but cannot full integrate for our needs. The end result is we can only partially benefit or sometime not benefit at all from existing Pipedrive features, waiting (sometimes for years) for key functionality to be added to the feature set. Review collected by and hosted on G2.com.
Pipedrive helps me a lot to structure my sales day (by creating activities). In addition, it always gives me an up-to-date overview of my deals. It is easy to use and has a variety of additional features that make everyday sales work easier. Review collected by and hosted on G2.com.
Sometimes it is a little complicated to understand the structure behind Pipedrive. This starts with the creation of filters and extends to the required data that can be entered.
But once you have familiarised yourself with it, it is a wonderful support. Review collected by and hosted on G2.com.

The tool is easy to use and quite versatile, I really appreciate the assistance team that is always available to reply to my questions or solve my issues. Review collected by and hosted on G2.com.
I would like that the tool could be more in line with our account management needs. It is true that we found some workaround to adapt It to our needs, but It could be even more aligned with this kind of requirement Review collected by and hosted on G2.com.
The customer service is great--though response times can be long (1+ hour). I found it seamless to work with various reps over a few days to solve a problem I couldn't figure out after two webinars and many Youtube videos. It took me many hours to learn the basics of Pipedrive (still a lot more to it than I'm using) and I'm glad I invested that time. It's a complex tool, and so far I expect the depth of what it can do will payoff in the long run. I'm sure there are simplier CRMs out there, but Pipedrive has a lot of functionality that I'll use to grow my business. There are a lot of excellent independent Pipedrive consultants whose videos were super helpful when I started. So it's great that the tool is common enough that the tutorial videos go beyond what Pipedrive itself offers. Review collected by and hosted on G2.com.
The tool is super complex and it felt like learning a new language. The intro webinars are super basic so by the time they came around, I had already learned the ground level stuff from UT. There is so much functionality I wonder if it is overkill for my small team. However, as we grow I can see a some of the features becoming useful. Review collected by and hosted on G2.com.

Sales pipline split into stages as per company's sales cycle. Daily summary by emails, notifications, smart documents, reports and dashboards, customization of reports. Review collected by and hosted on G2.com.
Some customization is limited. Smart documents could have more placeholders to use. Review collected by and hosted on G2.com.

For us the Pipedrive's feature to standout is its ability to effectively map and manage complex customer structures, such as a 3-grade customer hierarchy. This flexibility through customizable contact fields allows us to organize customers into different levels such as wholeseller, retailers and end-customers - ensuring a clear representation of relationships and roles within the sales process. Review collected by and hosted on G2.com.
The fact that its not (yet) connectable with copilot for sales in outlook. Pictures of Contacts are very fuzzy to upload of files. It would be easier to be able to cut out pictures ouf email signatures by the snipping tool and paste into the picture filed into pipedrive. Review collected by and hosted on G2.com.

It has really good dedicated areas for each entity we have like client , leads and budget and makes it more clear to see it later or analys it. Review collected by and hosted on G2.com.
Seems there is no more gray area here but the only thing I might see is some UI and UX changes needed in it which can make it more easy for users to see certain different data on the go. Review collected by and hosted on G2.com.