Video Reviews
2,349 Pipedrive Reviews
Overall Review Sentiment for Pipedrive
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What I like most is the visual funnel representation with the individual phases (target, opportunity, offer, etc.), which can be customized depending on the company funnel and provides a clear overview of the sales processes. This gives us a better idea of how much revenue can be generated in each phase and allows us to focus our attention accordingly. Review collected by and hosted on G2.com.
We don't use the lead module at all, as I think it's redundant. In addition, the newsletter function in the campaign module could have more functions. Review collected by and hosted on G2.com.
I have been invloved in residential property sales for the past 36 years, therefore before digital technology took over the property industry. I have seen many CRM systems for real estate brokers and estate agents.
PipeDrive is one of the most user friendly and adaptable of systems that I have experienced. I use PipeDrive every day and it has improved the efficiency and effectiveness of my work.
Customer support has been at the level I had expected and the ease of implentation of the guidance received has been reassuringly easier than competitor systems.
The integration of other associated programs like MailChimp has been a smooth process also. Review collected by and hosted on G2.com.
It would be advantageous if a products list can be created, for example houses for sale, and then have a matching system to appropriate buyers. Review collected by and hosted on G2.com.

We have a phrase in the company "The Business Speaks" and let me tell you that what it speaks we can record in Pipedrive, we love how a little creativity can be put at the service of the company with the Pipedrive Tool Review collected by and hosted on G2.com.
We have another phrase in the company "Exhaust the well" when you can no longer get more benefit, utility or improvement from a process, we have not reached that point with Pipedrive to be able to say that we do not like it. Review collected by and hosted on G2.com.

✅ Facilidade de uso – O sistema é intuitivo e simples de navegar.
✅ Organização do funil de vendas – Dá para visualizar claramente em que etapa cada cliente está.
✅ Automação de tarefas – Facilita o acompanhamento dos leads e evita perder oportunidades.
✅ Integrações – Funciona bem com outras ferramentas, como WhatsApp, e-mail e CRMs.
✅ Relatórios detalhados – Dá insights importantes sobre o desempenho das vendas.
✅ Acompanhamento de follow-ups – Ajuda a lembrar de contatar os leads no momento certo. Review collected by and hosted on G2.com.
a parte da lentidão as vezes, com isso demora o processo do dia. Review collected by and hosted on G2.com.
I use Pipedrive daily, and it has been a game-changer for keeping my work organized and stress-free. The platform is incredibly easy to use, allowing me to track my leads effortlessly and receive timely reminders to follow up. I love that it focuses on simplicity—no unnecessary complications, just a clear and intuitive experience. Review collected by and hosted on G2.com.
One thing I don’t quite understand is why the money value changes based on the probability of deals. It would be helpful to have a clearer explanation of how these adjustments are made, as it can be a bit confusing when I’m trying to track deal values accurately Review collected by and hosted on G2.com.

This is now the 4th business I have deployed Pipedrive for as no other CRM manages to make the complex intricacies of sales and customer management and display them with such a simple to use and understand interface.
Furthermore, with integrations into all our other tech suite products, from shopify to mailchimp and even xero (via Zapier) the amount of hours and needless admins saved helps lean business function way beyond their capacity.
Lastly, once you have come for the cool features you will stay for the customer service: I have never known service like it, queries are dealt with swiftly and you are even chased from the customer service team, not the other way around like usual. Review collected by and hosted on G2.com.
Sometimes, finding high level figures like 'number of new customers' and others need a complex set up of filters and aren't always reliable. Review collected by and hosted on G2.com.

i'm a new business and needed a CRM system - a friend of mine (also small business) recommended Pipedrive.
The pipedrive lead tracking features and drag/drop project features are fantastic.
its super quick to create customer contacts and projects (all in 1 place if needed).
onboarding was fantastic too - i had a specific request for a feature and the onboarding contact researched and explained how to do this on the call! thank you so much. Review collected by and hosted on G2.com.
i dont have any dislikes for Pipedrive - it does exactly what i need it to (and more!) Review collected by and hosted on G2.com.
Pipedrive has been a game-changer for my workflow over the past year. The platform is incredibly intuitive, easy to use, and perfect for tracking and managing leads. Their customer support is also top-notch—every time I’ve reached out with a question, the team has been extremely helpful, knowledgeable, and responsive. The automation features and pipeline visualization are excellent, making it simple to stay on top of tasks and close deals efficiently. Review collected by and hosted on G2.com.
The only improvement I’d suggest is with the statistics page—it doesn’t update automatically, so it needs to be refreshed manually to reflect the latest data. Automating this process would make the platform even better. Review collected by and hosted on G2.com.
Usability (4/5)
The test interface was clean and easy to navigate, with simple instructions that guided me through each section. The questions were clear, and the multiple-choice options covered a broad range of user experiences. There were some technical terms used that could be difficult for beginners, but overall, it was intuitive for anyone with basic CRM knowledge.
Features Tested (5/5)
The test was well-rounded, covering various aspects of Pipedrive's features such as deal tracking, pipeline management, integrations, and reporting. It also included some useful scenarios to evaluate how users typically interact with the software. It gave a comprehensive view of the product, which I appreciated, as it felt like a real-world application. Review collected by and hosted on G2.com.
Performance (3/5)
While the test was engaging, there were a few minor glitches with the platform, like delayed loading times or some questions not registering properly when I selected answers. These issues didn’t significantly impact my experience, but they were noticeable. It’s something Pipedrive might want to address for a smoother user experience. Review collected by and hosted on G2.com.

Me gusta que es sumamente facil usarlo y aprenderlo no necesitas programadores para usarlo en la forma basica. Ya si quieres hacer cosas avanzadas si necesitas ayuda profesional, pero para cuando eso sucede ya generas mas dinero por la buena administración y seguimiento que tienes. Review collected by and hosted on G2.com.
Para equipos grandes te consumes rapido la cantidad de plantillas y lo otro malo es que no se conecta directo con redes sociales o whatsapp tienes que usar zappier, latenod o twilo Review collected by and hosted on G2.com.