Best Software for 2025 is now live!
Show rating breakdown
Save to My Lists
Paid
Claimed

Pimly Reviews & Product Details

Pimly Overview

What is Pimly?

Pimly is a specialized Product Information Management (PIM) solution designed to streamline the management of product data within Salesforce. It serves as a centralized hub for businesses that manufacture products and utilize Salesforce, enabling them to organize and maintain comprehensive product information, including key features and digital assets. By consolidating this data in one accessible location, Pimly ensures that all team members have access to the most current and accurate product information, thereby enhancing customer interactions and satisfaction. Targeted primarily at businesses that rely on Salesforce for their operations, Pimly caters to a diverse range of industries, including retail, manufacturing, and e-commerce. The solution is particularly beneficial for organizations that need to manage extensive product catalogs and require seamless communication across various departments. With Pimly, teams in Sales, Service, Commerce, and Marketing can easily access consistent product details, which is crucial for effective collaboration and decision-making. This integration fosters a unified approach to product management, ensuring that everyone is on the same page. One of the standout features of Pimly is its native Salesforce functionality. Built directly on the Salesforce platform, it offers a seamless and intrinsic connection that eliminates the need for costly third-party integrations. This native architecture allows for efficient syndication of product data to B2B Lightning Commerce, simplifying the process of updating product information across different channels. Additionally, Pimly’s AI Assistant enhances product data enrichment, enabling users to effortlessly create, refine, and translate product details, which is essential for businesses operating in global markets. The advanced data model provided by Pimly offers a flexible and configurable approach to managing product information, accommodating the unique needs of various businesses. Its user-friendly interface is designed to be intuitive, making it accessible for all Salesforce users, regardless of their technical expertise. This ease of use encourages widespread adoption within organizations, allowing teams to leverage the full potential of their product data without extensive training or support. Overall, Pimly stands out in the PIM category by providing a comprehensive solution that integrates seamlessly with Salesforce, enhances data accuracy, and promotes collaboration across departments. Its key features not only simplify product information management but also empower businesses to deliver consistent and reliable product details to their customers, ultimately driving better business outcomes.

Pimly Details
Product Website
Languages Supported
Arabic, Czech, Welsh, Danish, German, English, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Spanish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)
Show LessShow More
Product Description

Pimly, a modern Product Information Management solution, brings all your product information into Salesforce to easily manage and utilize product data and digital assets across your Salesforce clouds. Now you can create world-class customer experiences because every client-facing team member sees the same, accurate information.

How do you position yourself against your competitors?

Pimly is uniquely different because it is built natively on Salesforce, making product data accessible for everyone. Like other PIMs, Pimly support eCommerce but because Pimly is built on a world-class platform in Salesforce, it makes all of your product information easily accessible to Sales, Service, Marketing, etc.

This means one source-of-truth for all of the consumers of your product information, internally and externally.

Being built on Salesforce also means Pimly is incredibly flexible and extensible making it easy to configure and customize Pimly so the solution enhances all of your critical business requirements.


Seller Details
Seller
Pimly
Company Website
Year Founded
2022
HQ Location
Chicago, IL
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
Description

Sell better and resolve issues faster with rich, multi-channel product data in your Salesforce CRM, right where you need it.


Mike D.
MD
Overview Provided by:

Recent Pimly Reviews

Lindsey M.
LM
Lindsey M.Mid-Market (51-1000 emp.)
5.0 out of 5
"The Ideal PIM/DAM Solution"
Pimly has helped our company to maintain a source of all truth across all departments. Having this system has helped us to organize our data effici...
Cole F.
CF
Cole F.Small-Business (50 or fewer emp.)
5.0 out of 5
"Pimly has been a game changer for our clients"
Pimly has been a total game changer for clients that we've worked with in the manufacturing space. It's allowed them to drastically reduce their ti...
SK
Satish K.Enterprise (> 1000 emp.)
4.5 out of 5
"Manage Everything at One place with Pimly"
This PIM application is fully developed on Salesforce technology, which gives additional extra power of all Salesforce clouds and also it is very e...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Pimly Media

Pimly Demo - A Unified PIM Solution for Salesforce
Pimly seamlessly connects product data and content across various Salesforce Clouds, creating a unified and accessible database, without the need for expensive integrations. This allows for a consistent flow of information between different Salesforce applications, ensuring that all departments, ...
Pimly Demo - Accurate Product Data for Everyone
Pimly's interface is intuitive and accessible for all Salesforce users. This design ensures that teams across sales, service, executive, and product management can effectively use the platform without a steep learning curve.
Pimly Demo - Product Source-of-Truth on Salesforce
Built on Salesforce, ensuring a harmonious and intrinsic connection with the Salesforce ecosystem. This means that product information may start somewhere else but is naturally synchronized and consistently available across your Salesforce Clouds.
Pimly Demo - Manage the Entire Catalog Across Multiple Brands and Regions
The Pimly Data Model offers a flexible and configurable approach to managing product information. This feature allows businesses to easily adapt their product data structure as they grow, ensuring scalability and agility.
Pimly Demo - Create World-Class Customer Experiences
Enable service agents with accurate product data directly within a case within their workflow so that your business can create a world-class customer experience at every brand interaction.
Answer a few questions to help the Pimly community
Have you used Pimly before?
Yes

14 Pimly Reviews

4.9 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
14 Pimly Reviews
4.9 out of 5
14 Pimly Reviews
4.9 out of 5

Pimly Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for PimlyQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Lindsey M.
LM
Marketing Coordinator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Pimly?

Pimly has helped our company to maintain a source of all truth across all departments. Having this system has helped us to organize our data efficiently and more accurately moving forward, which is vital to our success within our industry. Thanks to pimlythe fear of conflicting information has been solved and we are excited for what is to come in the future, as they are constantly innovating and updated their system, just like us! Review collected by and hosted on G2.com.

What do you dislike about Pimly?

Any challenges we come across Pimly is right there to help us find a better solution, so no dislikes from us! Review collected by and hosted on G2.com.

What problems is Pimly solving and how is that benefiting you?

Pimly has helped our company to maintain a source of all truth across all departments. Having this system has helped us to organize our data efficiently and more accurately moving forward, which is vital to our success within our industry. Review collected by and hosted on G2.com.

John P.
JP
Chief Communications Officer (CCO), Vice President Marketing & IT
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Pimly?

Pimly is exactly the Product Information Management (PIM) solution I’ve been searching for. After years of dealing with various PIM vendors and finding their offerings overpriced and underwhelming, discovering Pimly has been a game-changer for me. Built on Salesforce, a crucial part of our integration plans is to create a unique customer experience using Salesforce B2B Commerce and CPQ. The pricing finally aligns with the value, offering an affordable and efficient solution that enhances our business processes.

I’ve been impressed by Pimly’s commitment to continuous improvement and customer satisfaction. Their responsiveness and proactive approach to updating the system have significantly optimized our workflow. The latest update to version 3.1, which includes templates for associating specific properties with particular product types, is particularly impressive. These enhancements make managing product information much more manageable and ensure that essential properties are correctly populated. Review collected by and hosted on G2.com.

What do you dislike about Pimly?

While Pimly excels in many areas, it falls short in handling digital assets. Since it wasn’t designed as a Digital Asset Management (DAM) system, its capabilities in this area are somewhat limited. Improvements in how digital assets are managed would be beneficial. Review collected by and hosted on G2.com.

What problems is Pimly solving and how is that benefiting you?

Pimly has transformed our business operations by providing seamless integration with Salesforce, eliminating the need for an additional PIM integration. This direct integration simplifies product specification management, making our processes more efficient. Pimly's ability to handle data import and export quickly and accurately has been a game-changer, offering a reliable and cost-effective solution compared to pricier alternatives. Additionally, its scalability ensures it can grow with our business, making it a strategic choice for future expansions. Overall, Pimly reduces technical overhead and costs, making product data management a seamless part of our daily operations. Review collected by and hosted on G2.com.

SK
Software Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Pimly?

This PIM application is fully developed on Salesforce technology, which gives additional extra power of all Salesforce clouds and also it is very easy to flow the data from Pimly to Sales Cloud. Review collected by and hosted on G2.com.

What do you dislike about Pimly?

When I faced a technical issue using Pimly, I raised a ticket, and their sales person connected with me rather than technical support person. I felt their support system was not so good. Review collected by and hosted on G2.com.

What problems is Pimly solving and how is that benefiting you?

It simplifies the complex product management catalogs. by providing sales teams easy access to critical and accurate product information which helps them personalize offerings and improve leads engagement. Review collected by and hosted on G2.com.

JM
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Pimly?

We love the product carousel! It allows our agents to view product packaging right within our CRM database without having to go into other systems to pull product info ie. the nutrition facts panel, ingredient statement, etc. This decreases call handle time and allows for 1 contact resolution. Review collected by and hosted on G2.com.

What do you dislike about Pimly?

So far, there isn't anything I dislike about Pimly. It's great! Review collected by and hosted on G2.com.

What problems is Pimly solving and how is that benefiting you?

There is so much product information available to us internally and there are so many products in our portfolio, that we had to determine and select what would be most helpful to display to our agents in our CRM database without overloading them with unecessary information. Pimly allowed us to organize the massive amount of information and display only what we felt was necessary info and product/packaging images. Review collected by and hosted on G2.com.

Kajal B.
KB
Software Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Pimly?

Pimly user interface is great it helps us to manage our product info in very less time. Review collected by and hosted on G2.com.

What do you dislike about Pimly?

Cost is little high as comapir to other alternative. Review collected by and hosted on G2.com.

What problems is Pimly solving and how is that benefiting you?

It unified all product information like videos, images, technical specifications . This us help our businesses to achieve good control on their operations Review collected by and hosted on G2.com.

AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Pimly?

We have seen nothing but positive impacts on our customers that choose Pimly as their PIM. The power it affords businesses on their Salesforce instance is priceless. The use of product information for orders, service, sales, and more within a company's Salesforce instance eliminates the burden of siloed data and empowers all teams to do their jobs in the system they are already using.

Pimly has been an excellent vendor to work with since day one. The ease of implementation and documentation leads to seamless implementation for our teams. As a whole, their organization is extremely customer-centric which really shows in how they treat their implementation partners. Review collected by and hosted on G2.com.

What do you dislike about Pimly?

As a brand new product, Pimly's roadmap is continuously growing. They excel at transparency and solicit excitement from their customers about what features are to come. Review collected by and hosted on G2.com.

What problems is Pimly solving and how is that benefiting you?

Pimly eliminates data siloes and provides a central source of truth in a system already used by the business. Review collected by and hosted on G2.com.

CF
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Pimly?

Pimly is a great addition to our CRM. Our sales team absolutely loves the Image Carousel! The Pimly team has been wonderful to work with and have been very accommodating to our wish list. Review collected by and hosted on G2.com.

What do you dislike about Pimly?

So far, no downsides/dislikes about Pimly. We had a wishlist going into this project and the Pimly team has been very accomodating our needs/wants. Review collected by and hosted on G2.com.

What problems is Pimly solving and how is that benefiting you?

We went from having to manually upload/update a lot of product information in Salesforce to having all of this information easily integrated into Salesforce thanks to Pimly. We now have all the most up to date/accurate digital assets and product information at our fingertips. Review collected by and hosted on G2.com.

Dave A.
DA
Lead Operations Manager-WMS
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Pimly?

Creating PIMly properties is simple and with tools like the Import Wizard updating those properties is quick. Review collected by and hosted on G2.com.

What do you dislike about Pimly?

PIMly is relatively young application as of June 2024. Some of the features that would be helpful have just not been developed yet. But they are on the roadmap!! Review collected by and hosted on G2.com.

What problems is Pimly solving and how is that benefiting you?

PIMly is decreasing the amount of time needed to introduce a new product or update an existing product in our ecosystem. Review collected by and hosted on G2.com.

Verified User in Mining & Metals
AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Pimly?

Pimly is the Go-To PIM for every company using Salesforce for sales of products. Seamless integration of to current Salesforce data makes it a pleasure to create data and do updates for the Salesforce data. This is all due to the native relation of this PIM built on Salesforce. The support team is very helpful and with upload of data and integration willing to assist to get operational. With a UI operation available, the use of this PIMS is made easy to operate. Review collected by and hosted on G2.com.

What do you dislike about Pimly?

Currently nothing to dislike. Still building on the great platform of Pimly. Review collected by and hosted on G2.com.

What problems is Pimly solving and how is that benefiting you?

Pimly is continuously growing, and new releases are available at regular intervals. They are exiting about the new features added and encourage their customers to give feedback and their experience of new additions. Review collected by and hosted on G2.com.

Cole F.
CF
Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Pimly?

Pimly has been a total game changer for clients that we've worked with in the manufacturing space. It's allowed them to drastically reduce their time to revenue by making product data more accessible and easier to use and edit. Without having to introduce a new 3rd party app. They were also extremely helpful during our onboarding. Review collected by and hosted on G2.com.

What do you dislike about Pimly?

Honestly, there's not much to fault them for. The software is very easy to use and the customer experience has been excellent. Review collected by and hosted on G2.com.

What problems is Pimly solving and how is that benefiting you?

Pimly has helped us optimize PIM inside of Salesforce, saving time and reducing internal errors. Review collected by and hosted on G2.com.