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PhoneBurner Reviews & Product Details - Page 3

PhoneBurner Overview

What is PhoneBurner?

PhoneBurner is a power dialer that powers millions of conversations for 3000+ clients, and averages > 10% answer rates. Unlike traditional dialers that prioritize speed, PhoneBurner balances speed and quality - so more calls connect and more deals get done. Tier 1 carrier. No dropped calls. No awkward pause. Leading edge spam protection. Unmatched workflow automation. Make more calls, and drive more positive outcomes, in less time. Now with ARMOR®, revolutionary spam protection and answer rate optimization. Why PhoneBurner? - Unlimited power dialing - Up to 4x more calls and conversations - ARMOR® answer rate optimization - Spam monitoring & remediation - Instant, no-delay connections - Blend calls, email, and SMS - Leave 1-click voicemails - Automate post-call workflows - Coach reps live - Automatically distribute leads - Access cutting-edge analytics - Partner with the leader in 1-to-1 Responsible Communications™ Use our included CRM or integrate with 100+ apps like Salesforce, Zoho, Hubspot, Clay, SugarCRM, monday.com, Zapier, and more, or create custom integrations through our API. Start your free trial today.

PhoneBurner Details
Product Website
Languages Supported
English
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Product Description

We built sales professionals a better dialing system.

How do you position yourself against your competitors?

Calls don't grow revenue. Conversations do.

PhoneBurner is an alternative to traditional auto and multi-line dialers that prioritize call volume at the expense of quality conversations. With double-digit average answer rates, and over ⅓ of customers experiencing 20%+ answer rates, our platform is built to maximize connections, so teams squeeze more juice out of the same leads.

ARMOR® offers best-in-class spam protection and answer rate optimization.

PhoneBurner is efficient, and highly customizable to fit any workflow or sales process. An award-winning, US-based team delivers best-in-class setup, support, Trust & Safety, and integration guidance. Get unlimited dialing. Pay month-to-month or save with term discounts. No setup fees.


Seller Details
Company Website
Year Founded
2008
HQ Location
Ladera Ranch, CA
Twitter
@PhoneBurner
12,924 Twitter followers
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®
Description

PhoneBurner, Inc. is a leading provider of cloud-based sales acceleration software designed to enhance sales productivity and streamline communication. Their platform offers features such as power dialing, call tracking, and automated follow-ups, enabling sales teams to connect with more prospects in less time. With an intuitive interface and robust reporting tools, PhoneBurner helps businesses optimize their outreach efforts and improve overall sales performance. For more information, visit their website at [phoneburner.com](https://www.phoneburner.com).


Alan S.
AS
Overview Provided by:
Marketing Manager at PhoneBurner

Recent PhoneBurner Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Awesome onboarding with PhoneBurner"
Great customer support, onboarding and ease of use.
Rick O.
RO
Rick O.Small-Business (50 or fewer emp.)
4.5 out of 5
"Easy way to avoid call reludtance"
Great onboarding assistance. Able to use eitehr cell phone or browser, either with headphones.
Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"The software is easy to use, but very robust in features and analytics. Very easy to stay organized"
The best feature of Phone burner is reminder emails, sms and email feature, call tracking and ease of implementation. Its very easy to use and lea...
Security Badge
PhoneBurner Security
Get security information from PhoneBurner to help you buy the right software. View Security Information
PhoneBurner security information includes:
SOC 2 (System and Organization Controls 2)
PCI DSS (Payment Card Industry Data Security Standard)

PhoneBurner Media

PhoneBurner Demo - Power Dialing - Multiply Calls and Live Conversations
Engage in human-centric dialing at high speed. Leverage our Tier 1 carrier, and engage leads live with no awkward pause or delay.
PhoneBurner Demo - ARMOR® - Spam Protection and Increased Answer Rates
Get more calls answered with carrier-level monitoring, proactive flag remediation, and cutting-edge analytics.
PhoneBurner Demo - Connections - Double-Digit Answer Rates
For pipeline to grow, you need that "hello." Get more calls answered with PhoneBurner.
PhoneBurner Demo - Workflow Automation - Custom Disposition Buttons
You talk to leads. We'll do the rest. Reduce minutes of post-call processes into a single click.
PhoneBurner Demo - Reporting - Cutting-Edge Analytics
Get the visibility you need with analytics, live call coaching, recordings, and more.
PhoneBurner Demo - Lead Management - Maximize Lead ROI
Do more with your leads with smart call lists, automatic lead distribution and 100s of integrations.
See the dialer in action
Play PhoneBurner Video
See the dialer in action
ARMOR - Spam protection & answer rate optimization
Play PhoneBurner Video
ARMOR - Spam protection & answer rate optimization
Unishippers increases agent productivity 3-4x
Play PhoneBurner Video
Unishippers increases agent productivity 3-4x

Official Downloads

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Video Reviews

251 PhoneBurner Reviews

4.7 out of 5
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251 PhoneBurner Reviews
4.7 out of 5
251 PhoneBurner Reviews
4.7 out of 5

PhoneBurner Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for PhoneBurnerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Marketing and Advertising
CM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about PhoneBurner?

The automations are top notch and the dials leading to live connections are far superior compared to other dialers. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

Nothing yet! Perhaps we can get A.I. to do the talking? Review collected by and hosted on G2.com.

What problems is PhoneBurner solving and how is that benefiting you?

Time management and ease of use. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

Thank you for the positive feedback! We're glad to hear that PhoneBurner is helping with time management and ease of use. We'll keep working to provide the best experience for you and all of our users.

Verified User in Accounting
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about PhoneBurner?

The simpliness of it it's not overly complex however still covers the areas needed Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

I needed a demo call to get the full context Review collected by and hosted on G2.com.

What problems is PhoneBurner solving and how is that benefiting you?

Calling efficiently and reporting Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

Thank you for sharing your positive experience with PhoneBurner. We aim to provide a simple and organized platform that efficiently addresses your calling and reporting needs. We understand that a demo call can provide a more comprehensive understanding, and we're glad you were able to take advantage of booking a demo with a product expert.

Verified User in Consulting
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about PhoneBurner?

Great customer support, onboarding and ease of use. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

I haven't experienced any downsides so far. Review collected by and hosted on G2.com.

What problems is PhoneBurner solving and how is that benefiting you?

Manually dialing. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

Thank you for the positive feedback! We're happy to hear that you find our customer support, onboarding process, and ease of use to be great. We're committed to solving the problem of manually dialing and making the calling process more efficient for our users. If you have any further feedback or questions, feel free to let us know. We appreciate your support!

Vasu V.
VV
Business Development Representative.
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about PhoneBurner?

Improved connection rate, seamless calling, allows to call anyone around the globe, seamless integration with salesforce. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

I dislike nothing about phoneburner. It is a good tool. Review collected by and hosted on G2.com.

What problems is PhoneBurner solving and how is that benefiting you?

It is helping to get better connect rates in the US region. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

We're thrilled to hear that you are enjoying improved connection rates and seamless calling with PhoneBurner! Our customers average double-digit answer rates (2-3x industry average). Thank you for sharing your positive experience.

Joe N.
JN
President
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about PhoneBurner?

Customer service is top notch. They have helped me tremendously throughout. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

The only changes I would make is to have the platform be able to dial mutiple lines at the same time. Review collected by and hosted on G2.com.

What problems is PhoneBurner solving and how is that benefiting you?

Create an intuitive platform for Dialer and basic CRM. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

Thank you for the kind words about our customer service team! We understand the importance of efficiency and will definitely take your suggestion into consideration for enhancing the platform's capabilities.

Vasu V.
VV
Business development representative
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about PhoneBurner?

Seamless calling experience, integration with various other CRMs, dials anywhere in the world. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

I don't like anything about phoneburner. Review collected by and hosted on G2.com.

What problems is PhoneBurner solving and how is that benefiting you?

It helps in contacting leads around the world, provides seamless integration with many tools. Helps in seamless auto dialling. Review collected by and hosted on G2.com.

Chandani V.
CV
BDR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about PhoneBurner?

Ease to Use

Ease to apply filter

easy to integrate Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

It do call on same number if it is listed twice. Review collected by and hosted on G2.com.

What problems is PhoneBurner solving and how is that benefiting you?

We can call multiple prospect in a short time frame. Easy to use and helpful. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

Thank you for your positive feedback on PhoneBurner's ease of use, filter application, and integration. We're glad to hear that PhoneBurner is helping you call multiple prospects in a short time frame and that it's been beneficial for you. I would encourage you to reach out to our support team regarding the issue with the system calling the same number if it's listed twice and they may be able to offer some ideas which could be beneficial.

Jeffrey C.
JC
Life Insurance Agent
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about PhoneBurner?

You can dial at least 3 times the contacts than you would if you were manually dialing. Customer support is knowlegeable and efficient. Don't have to pay extra for minutes or data. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

Had to search to find my integrated contacts. Review collected by and hosted on G2.com.

What problems is PhoneBurner solving and how is that benefiting you?

It increases my dialing efficiency. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

We're delighted to hear that you're making the most of PhoneBurner's efficiency and enjoying our knowledgeable customer support. We apologize for any difficulty in finding your integrated contacts and will take this feedback into consideration as we continue to improve our platform. Thank you for sharing your experience!

Tushar C.
TC
Business Development Representative
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about PhoneBurner?

Connects fast to leads,

Very easy to use,

Edit option directly to CRM Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

Connects with same number again & again till changed manually

More integrations with other tools are required Review collected by and hosted on G2.com.

What problems is PhoneBurner solving and how is that benefiting you?

Connecting with diffrent leads at a fast pace Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

Thank you for sharing your feedback on PhoneBurner! We're thrilled to hear that you find it easy to use and appreciate the direct CRM editing feature. We understand your concern about the same number being connected multiple times and the need for more integrations. We'll definitely take your suggestions into consideration for future improvements. PhoneBurner is designed to help users like you connect with leads quickly and efficiently. We're glad to hear it's benefiting you in that aspect. If you have any more feedback or need assistance, please feel free to reach out. We're here to help!

DR
Insurance Broker
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about PhoneBurner?

How simple it is. Without watching the training videos or doing onboarding call, i was able to figure it out. The onboarding call answered all of the questions I had. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

PhoneBurner doesnt have a dial pad as other platforms do. Review collected by and hosted on G2.com.

What problems is PhoneBurner solving and how is that benefiting you?

It minimized distractions since it just dials your next client/lead. It saves you time by not having to look up numbers and typing them in to dial. Has the ability to book appointments within the platform and have it liked to my google account, which also saves time. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

Thank you for sharing your positive experience with PhoneBurner! We're glad to hear that you found it simple to use and that the onboarding call was helpful in addressing your questions. We understand your feedback about the dial pad, and we'll take that into account for future improvements. It's fantastic to hear that PhoneBurner is helping you save time and streamline the appointment booking process. We appreciate your support!