--- title: PhoneBurner Reviews meta_title: 'PhoneBurner Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 289 reviews by the users' company size, role or industry to find out how PhoneBurner works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 289 scale: '5' date_modified: '2026-07-21' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # PhoneBurner Reviews **Vendor:** PhoneBurner, Inc. **Category:** [Auto Dialer Software](https://www.g2.com/categories/auto-dialer) **Average Rating:** 4.7/5.0 **Total Reviews:** 289 ## About PhoneBurner PhoneBurner is a power dialer that powers millions of conversations for 3000+ clients, and averages \> 10% answer rates. Unlike traditional dialers that prioritize speed, PhoneBurner balances speed and quality - so teams connect more and close more deals. No awkward lag. No dropped calls. Award-winning spam protection. Premium Tier 1 call network. Unmatched workflow automation. Built-in pickup probability. Designed for Total Call Deliverability, clients make more calls, achieve higher answer rates, and drive more positive call outcomes - while protecting the reputation of their numbers. Why PhoneBurner? - Unlimited power dialing - Up to 4x more calls and conversations - Instant, no-delay connections - Award-winning ARMOR® spam protection - Connect Scores pickup probability - Blended voice, email and SMS - 1-click voicemails - Post-call workflow automation - Real-time coaching - AI call transcription - Smart lead distribution - Cutting-edge analytics - The leader in 1-to-1 Responsible Communications™ Use our included CRM or integrate with 100+ apps like Salesforce, Zoho, Hubspot, Clay, SugarCRM, monday.com, Zapier, and more, or create custom integrations through our API. Ready to join thousands of clients hitting double-digit answer rates? Start your free trial today. ## PhoneBurner Pros & Cons **What users like:** - Users love how PhoneBurner’s **time-saving features** streamline workflows, enhancing efficiency and eliminating manual tasks. (33 reviews) - Users commend the **ease of use** of PhoneBurner, appreciating its seamless integration and time-saving features. (30 reviews) - Users commend PhoneBurner's **exceptional customer support** , highlighting their responsiveness and helpfulness during onboarding and issue resolution. (18 reviews) - Users celebrate the **efficiency** of PhoneBurner, finding it easy to use and ideal for enhancing productivity and sales. (18 reviews) - Users praise PhoneBurner's **exceptional customer service** , highlighting quick responses and effective problem-solving during calls. (18 reviews) - Effective (15 reviews) - Features (15 reviews) - Lead Generation (14 reviews) - Easy Setup (13 reviews) - CRM Integration (12 reviews) **What users dislike:** - Users are frustrated by the **dialer limitations** of PhoneBurner, particularly the lack of customizable call list increments. (8 reviews) - Users note the **high cost** of PhoneBurner, especially for agencies needing affordable client accounts. (8 reviews) - Users find the **missing features** of PhoneBurner limit its efficiency, especially regarding CRM integration and dialing options. (7 reviews) - Users find the **call functionality limitations** frustrating, as it complicates contacting individual leads efficiently. (6 reviews) - Users face **integration issues** with PhoneBurner, requiring extra workarounds for CRM and calendar compatibility. (5 reviews) - Users find the **learning curve steep** , citing complexity in setup and a need for a simplified interface. (4 reviews) - Recording Issues (4 reviews) - Sequence Issues (4 reviews) - Limitations (3 reviews) - Limited Access (3 reviews) ## PhoneBurner Reviews ### 1. Excellent Service on an intuitive platform **Rating:** 5.0/5.0 stars **Reviewed by:** Leif F. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2025 **What do you like best about PhoneBurner?** I like the simplicity and the speed in which I can dial and achieve results **What do you dislike about PhoneBurner?** I like just about everything. I think if you could toggle between emails on one login that would make it great for some power users. Otherwise pretty good **What problems is PhoneBurner solving and how is that benefiting you?** Seems to work quite well **Official Response from Ken Outly:** > We're happy to hear that you're enjoying the simplicity and speed of PhoneBurner! Your suggestion about the email feature is noted, and we'll explore ways to enhance the platform for power users like yourself. ### 2. Phoneburner review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2025 **What do you like best about PhoneBurner?** Saves a lot of time, easy to use and the reporting is very good **What do you dislike about PhoneBurner?** Doesn't pull in names on Do Not Call lists **What problems is PhoneBurner solving and how is that benefiting you?** It makes outbound calling a lot easier **Official Response from Ken Outly:** > Thank you for sharing your feedback! We're thrilled to hear that you find PhoneBurner to be a time-saving and user-friendly solution with great reporting capabilities. We understand your concern about not pulling in names on Do Not Call lists and while we do have an integration with dnc.com, will take this into consideration for future improvements. We're glad to hear that PhoneBurner is making outbound calling easier for you. If you have any further suggestions or questions, please feel free to reach out to us. We appreciate your support and look forward to serving you better in the future. ### 3. Better for consumer marketing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2024 **What do you like best about PhoneBurner?** The customer support is wonderful and will answer a phone call immediately with your answer, and follow it up with the written instructions. Top notch support. Also, saves a lot of time in dialing! **What do you dislike about PhoneBurner?** It does not integrate with my CRM, thereby creating some duplicative work. I do not want to send an email through their system because it brands the email with PhoneBurner's logo. It would be nicer if the contact page would hyperlink the email address for easy email follow up, rather than having to copy and paste. **What problems is PhoneBurner solving and how is that benefiting you?** Too much time leaving voicemails. **Official Response from Ken Outly:** > Thank you for your positive feedback on our customer support and time-saving features. We understand the importance of CRM integration and we are continuously working on enhancing our platform to better meet the needs of our users. We do have available to add your own custom email sending server so emails sent via PhoneBurner come from you directly. Please feel free to reach out to support who would be happy to assist to determine if that feature would work for your needs. Your input is valuable to us, and we appreciate you taking the time to share your thoughts! ### 4. I wish I could recommend this platform... **Rating:** 0.0/5.0 stars **Reviewed by:** Jacob B. | Sales Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2024 **What do you like best about PhoneBurner?** When I first demo'ed PhoneBurner, I was very pleased and had a good experience with their sales rep. The platform was easy to implement and worked okay as a temporary CRM. Initially their support was very responsive and helpful. **What do you dislike about PhoneBurner?** Post implementation, after using the platform for over a year, I have constant call quality issues (and do not have issues with any other calling platforms or video conferencing softwares.). I use the platform daily and find it rather unreliable, mainly due to poor call quality. The integrations Phoneburner offers are very basic and definitely leave lots to be desired. Initially, I was blown away bythe platform and it's ease of use; however, I cannot confidently recommend PhoneBurner. **What problems is PhoneBurner solving and how is that benefiting you?** I can save time cold calling leads. The voicemail drop feature is helpful. **Official Response from Ken Outly:** > Thank you for sharing your experience with us. We're truly sorry to hear about the call quality issues you've encountered. We genuinely appreciate your initial positive feedback and are eager to restore your confidence in our platform. Our team has reached out to you personally to help troubleshoot and resolve these issues. We hope we have the opportunity to connect and look forward to helping you get back to productive and high-quality conversations. ### 5. Great Support! **Rating:** 5.0/5.0 stars **Reviewed by:** mark b. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2025 **What do you like best about PhoneBurner?** I can make alot more calls in a short period of time. **What do you dislike about PhoneBurner?** Nothing yet...just alot of option for me to learn **What problems is PhoneBurner solving and how is that benefiting you?** Saving time and making me more efficient **Official Response from Ken Outly:** > Thank you for your positive feedback! We're thrilled to hear that PhoneBurner is helping you make more calls in less time and increasing your efficiency. We understand that the platform offers many options, and we're here to support you every step of the way as you explore them. If you have any questions or need assistance with any features, please don't hesitate to reach out to our customer support team. We're here to help and ensure you have a seamless experience with PhoneBurner. Thank you for choosing us to help you save time and be more productive! ### 6. Easy way to avoid call reludtance **Rating:** 4.5/5.0 stars **Reviewed by:** Rick O. | Candidate for MN State Senate, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2025 **What do you like best about PhoneBurner?** Great onboarding assistance. Able to use eitehr cell phone or browser, either with headphones. **What do you dislike about PhoneBurner?** the initial intro webinar was Way to fast other than to show something could be done, rather than how to do it. **What problems is PhoneBurner solving and how is that benefiting you?** Ability to make quick calls and leave voice mail messages easity. **Official Response from Ken Outly:** > We're happy to hear that you had a positive onboarding experience and find our platform flexible for your needs. We apologize for the fast-paced initial intro webinar and appreciate your feedback. It's great to hear that PhoneBurner is helping you make quick calls and leave voicemail messages easily. Thank you for sharing your experience with us. ### 7. Wildly useful service, very helpful support team **Rating:** 5.0/5.0 stars **Reviewed by:** Cara Z. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2024 **What do you like best about PhoneBurner?** PhoneBurner is such a useful product for high volume outbound calling, and data management. Their contact upload process is very easy. The dialer is easy to use and the functionality is easy to customize to our needs. The staff report also made team management straight forward with awesome data visualizations. Their customer support team ruled and helped us find solutions to anything we needed the platform to do. We had a team of 15-30 callers on the platform and it was seamless. **What do you dislike about PhoneBurner?** Really not much! We didn't explore the inbound program so I can't comment on that. **What problems is PhoneBurner solving and how is that benefiting you?** It allowed us to collect call outcome data incredibly easily and allowed us to make follow up calls without having to re-upload lists. The calls could be marked with buttons on what needed to happen next and the auto-VM feature saved us hundreds of hours. **Official Response from Ken Outly:** > We're delighted to hear that PhoneBurner has been such a valuable tool for your team, making it easy to manage high volume outbound calling and collect call outcome data. It's great to hear that our customer support team was able to assist you in finding solutions and that the platform's features saved you hundreds of hours. Thank you for choosing PhoneBurner! ### 8. Amazing Game Changing software **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff H. | COO / Founder, Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2024 **What do you like best about PhoneBurner?** The most helpful thing about Phoneburner is the speed it dials and organization. The amount of time I have saved from dialing is unbelievable. It is very friendly to use **What do you dislike about PhoneBurner?** The one weakness I have is that PhoneBurner does not intergrate with Outlook Calender in order for me to schedule appts. **What problems is PhoneBurner solving and how is that benefiting you?** They have helped on several issues. Carla has been a champion and helping me identify between solutions for me. **Official Response from Ken Outly:** > Thank you for your positive feedback! We're thrilled to hear that PhoneBurner has been a game-changer for you with its speed and organization. We appreciate your feedback about the integration with Outlook Calendar, and we'll definitely take that into consideration for future updates. Our team is dedicated to solving problems and providing solutions tailored to your needs, and we're glad to hear that Carly has been a champion in assisting you. If you have any further suggestions or feedback, please feel free to reach out. We're here to help and ensure you have the best experience with PhoneBurner. ### 9. Very efficient if you want to grind outbound sales **Rating:** 5.0/5.0 stars **Reviewed by:** Amber O. | Social Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2024 **What do you like best about PhoneBurner?** The fact that it does the dialing for you **What do you dislike about PhoneBurner?** Maybe if it was somehow easier to organize the follow up folder **What problems is PhoneBurner solving and how is that benefiting you?** It's saving me so much time from doing the dialing itself and so easy to note each clients convos so you don't forget and stay up to date! **Official Response from Ken Outly:** > It's great to hear that PhoneBurner is helping you stay organized and up to date with client conversations. We appreciate your support! And please feel free to reach out to our support team regarding organizing the follow up folder. They may have some thoughts they can share to help. ### 10. Great for political campaigns! **Rating:** 5.0/5.0 stars **Reviewed by:** Clayton H. | Campaign Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2024 **What do you like best about PhoneBurner?** PhoneBurner was super helpful for volunteer commit calls, with automatic and emails and SMS followups which made our outreach more efficient, personalized, and impactful **What do you dislike about PhoneBurner?** The only downside of PhoneBurner is a lack of a direct NGPVan integration, but with Zapier you can easily solve this. **What problems is PhoneBurner solving and how is that benefiting you?** Volunteer Outreach and Commitment **Official Response from Ken Outly:** > We're glad to hear that PhoneBurner has been helpful for your volunteer commit calls and outreach. We appreciate your feedback and are constantly working to improve our platform. Thank you for bringing up the NGPVan integration and happy to read Zapier was a alternative solution. ### 11. Best Live Dialing Software Ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2025 **What do you like best about PhoneBurner?** The automations are top notch and the dials leading to live connections are far superior compared to other dialers. **What do you dislike about PhoneBurner?** Nothing yet! Perhaps we can get A.I. to do the talking? **What problems is PhoneBurner solving and how is that benefiting you?** Time management and ease of use. **Official Response from Ken Outly:** > Thank you for the positive feedback! We're glad to hear that PhoneBurner is helping with time management and ease of use. We'll keep working to provide the best experience for you and all of our users. ### 12. Smooth, simple and organized **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2025 **What do you like best about PhoneBurner?** The simpliness of it it's not overly complex however still covers the areas needed **What do you dislike about PhoneBurner?** I needed a demo call to get the full context **What problems is PhoneBurner solving and how is that benefiting you?** Calling efficiently and reporting **Official Response from Ken Outly:** > Thank you for sharing your positive experience with PhoneBurner. We aim to provide a simple and organized platform that efficiently addresses your calling and reporting needs. We understand that a demo call can provide a more comprehensive understanding, and we're glad you were able to take advantage of booking a demo with a product expert. ### 13. Awesome onboarding with PhoneBurner **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2025 **What do you like best about PhoneBurner?** Great customer support, onboarding and ease of use. **What do you dislike about PhoneBurner?** I haven't experienced any downsides so far. **What problems is PhoneBurner solving and how is that benefiting you?** Manually dialing. **Official Response from Ken Outly:** > Thank you for the positive feedback! We're happy to hear that you find our customer support, onboarding process, and ease of use to be great. We're committed to solving the problem of manually dialing and making the calling process more efficient for our users. If you have any further feedback or questions, feel free to let us know. We appreciate your support! ### 14. Phone burner review **Rating:** 5.0/5.0 stars **Reviewed by:** Vasu V. | Business Development Representative., Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2024 **What do you like best about PhoneBurner?** Improved connection rate, seamless calling, allows to call anyone around the globe, seamless integration with salesforce. **What do you dislike about PhoneBurner?** I dislike nothing about phoneburner. It is a good tool. **What problems is PhoneBurner solving and how is that benefiting you?** It is helping to get better connect rates in the US region. **Official Response from Ken Outly:** > We're thrilled to hear that you are enjoying improved connection rates and seamless calling with PhoneBurner! Our customers average double-digit answer rates (2-3x industry average). Thank you for sharing your positive experience. ### 15. Exceptional Company!! **Rating:** 5.0/5.0 stars **Reviewed by:** Joe N. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2024 **What do you like best about PhoneBurner?** Customer service is top notch. They have helped me tremendously throughout. **What do you dislike about PhoneBurner?** The only changes I would make is to have the platform be able to dial mutiple lines at the same time. **What problems is PhoneBurner solving and how is that benefiting you?** Create an intuitive platform for Dialer and basic CRM. **Official Response from Ken Outly:** > Thank you for the kind words about our customer service team! We understand the importance of efficiency and will definitely take your suggestion into consideration for enhancing the platform's capabilities. ### 16. Phone Burner review **Rating:** 5.0/5.0 stars **Reviewed by:** Vasu V. | Business development representative, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about PhoneBurner?** Seamless calling experience, integration with various other CRMs, dials anywhere in the world. **What do you dislike about PhoneBurner?** I don't like anything about phoneburner. **What problems is PhoneBurner solving and how is that benefiting you?** It helps in contacting leads around the world, provides seamless integration with many tools. Helps in seamless auto dialling. ### 17. Quick and effortless and gives fruitful results **Rating:** 5.0/5.0 stars **Reviewed by:** Chandani V. | BDR, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about PhoneBurner?** Ease to Use Ease to apply filter easy to integrate **What do you dislike about PhoneBurner?** It do call on same number if it is listed twice. **What problems is PhoneBurner solving and how is that benefiting you?** We can call multiple prospect in a short time frame. Easy to use and helpful. **Official Response from Ken Outly:** > Thank you for your positive feedback on PhoneBurner's ease of use, filter application, and integration. We're glad to hear that PhoneBurner is helping you call multiple prospects in a short time frame and that it's been beneficial for you. I would encourage you to reach out to our support team regarding the issue with the system calling the same number if it's listed twice and they may be able to offer some ideas which could be beneficial. ### 18. PhoneBurner brings the heat! **Rating:** 5.0/5.0 stars **Reviewed by:** Jeffrey C. | Life Insurance Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2024 **What do you like best about PhoneBurner?** You can dial at least 3 times the contacts than you would if you were manually dialing. Customer support is knowlegeable and efficient. Don't have to pay extra for minutes or data. **What do you dislike about PhoneBurner?** Had to search to find my integrated contacts. **What problems is PhoneBurner solving and how is that benefiting you?** It increases my dialing efficiency. **Official Response from Ken Outly:** > We're delighted to hear that you're making the most of PhoneBurner's efficiency and enjoying our knowledgeable customer support. We apologize for any difficulty in finding your integrated contacts and will take this feedback into consideration as we continue to improve our platform. Thank you for sharing your experience! ### 19. Experience with Phone Burner **Rating:** 5.0/5.0 stars **Reviewed by:** Tushar C. | Business Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about PhoneBurner?** Connects fast to leads, Very easy to use, Edit option directly to CRM **What do you dislike about PhoneBurner?** Connects with same number again & again till changed manually More integrations with other tools are required **What problems is PhoneBurner solving and how is that benefiting you?** Connecting with diffrent leads at a fast pace **Official Response from Ken Outly:** > Thank you for sharing your feedback on PhoneBurner! We're thrilled to hear that you find it easy to use and appreciate the direct CRM editing feature. We understand your concern about the same number being connected multiple times and the need for more integrations. We'll definitely take your suggestions into consideration for future improvements. PhoneBurner is designed to help users like you connect with leads quickly and efficiently. We're glad to hear it's benefiting you in that aspect. If you have any more feedback or need assistance, please feel free to reach out. We're here to help! ### 20. Very easy to use! **Rating:** 4.0/5.0 stars **Reviewed by:** David R. | Insurance Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about PhoneBurner?** How simple it is. Without watching the training videos or doing onboarding call, i was able to figure it out. The onboarding call answered all of the questions I had. **What do you dislike about PhoneBurner?** PhoneBurner doesnt have a dial pad as other platforms do. **What problems is PhoneBurner solving and how is that benefiting you?** It minimized distractions since it just dials your next client/lead. It saves you time by not having to look up numbers and typing them in to dial. Has the ability to book appointments within the platform and have it liked to my google account, which also saves time. **Official Response from Ken Outly:** > Thank you for sharing your positive experience with PhoneBurner! We're glad to hear that you found it simple to use and that the onboarding call was helpful in addressing your questions. We understand your feedback about the dial pad, and we'll take that into account for future improvements. It's fantastic to hear that PhoneBurner is helping you save time and streamline the appointment booking process. We appreciate your support! ### 21. Very helpful! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2024 **What do you like best about PhoneBurner?** It streamlines the various steps of calling and following up with our contacts, ensuring we make the most of our time and efforts. It's very easy to personalize contacts in the import process, and the representative walked us through account setup and template creation, answering any questions I had. **What do you dislike about PhoneBurner?** It would be helpful to be able to follow-up with more than one email account per seat. **What problems is PhoneBurner solving and how is that benefiting you?** Helps organize calling efforts and maximize time spent actually connecting with contacts rather than trying to dial them. **Official Response from Ken Outly:** > Thank you for sharing your positive experience with PhoneBurner. We're pleased to hear that our platform has helped you personalize contacts and make the most of your time and efforts. We've noted your suggestion about following up with multiple email accounts per seat, and we'll keep that in mind for future improvements. ### 22. Phone Burner A great way to communicate **Rating:** 5.0/5.0 stars **Reviewed by:** Alok K. | BDR, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about PhoneBurner?** Handsfree Dialing : The way you can increase your outreach. **What do you dislike about PhoneBurner?** It keeps on dialing even if the number is not reachable. **What problems is PhoneBurner solving and how is that benefiting you?** It helps to increase the outreach by continuous dialing. **Official Response from Ken Outly:** > Thank you for sharing your feedback on PhoneBurner! We're thrilled to hear that you enjoy the hands-free dialing feature for increasing your outreach. We understand your concern about the continuous dialing even when the number is unreachable. We appreciate your input and will share this with our team for further improvement. If you have any other suggestions or need assistance, please feel free to reach out to us. We're here to help and ensure you have a great experience with PhoneBurner. ### 23. PhoneBurner new user **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2024 **What do you like best about PhoneBurner?** Easy to onboard, great customer service out of the gate, easy to integrate with CRM, easy to use and it's going to save me a lot of time! **What do you dislike about PhoneBurner?** It would be nice if the custom fields for integrations were not hidden behind the highest price tier. **What problems is PhoneBurner solving and how is that benefiting you?** Be more efficient in dialing, get more dials in per day, while tracking and putting prospects into folders. **Official Response from Ken Outly:** > Thank you for your positive feedback! We're pleased to hear that you find PhoneBurner easy to integrate with your CRM and that it's helping you save time. We appreciate your input about the custom fields and will keep it in mind for future updates. We're glad that PhoneBurner is helping you be more efficient in your prospecting efforts. ### 24. Experience with PhoneBurner **Rating:** 5.0/5.0 stars **Reviewed by:** Rishi M. | Business Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about PhoneBurner?** Helps in Auto dialing for back to back reach outs **What do you dislike about PhoneBurner?** It keeps on ringing even if the number is invalid **What problems is PhoneBurner solving and how is that benefiting you?** It has increased my reachouts **Official Response from Ken Outly:** > It's great to hear that PhoneBurner has increased your reachouts. We're committed to providing tools that help you be more efficient and effective in your outreach efforts. ### 25. Best of Phone Burner **Rating:** 5.0/5.0 stars **Reviewed by:** Rishi m. | Business Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about PhoneBurner?** COntinueous calling feature with almost no lags. **What do you dislike about PhoneBurner?** Its User Interface is not up to the mark. **What problems is PhoneBurner solving and how is that benefiting you?** It has increased my reach to each lead and POs **Official Response from Ken Outly:** > Thank you for sharing your feedback! We're thrilled to hear that you're enjoying PhoneBurner's continuous calling feature. We appreciate your input on the user interface and will definitely take that into consideration for future improvements. We're glad to hear that PhoneBurner has helped increase your reach to leads and purchase orders. If you have any specific suggestions on how we can enhance the user interface or if you encounter any issues, please feel free to reach out to our support team. We're here to assist you and ensure you have a great experience with PhoneBurner. ### 26. Phone Burner: A quality calling solution **Rating:** 5.0/5.0 stars **Reviewed by:** Jayesh . | Business Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about PhoneBurner?** Faster calling experience can make calls very fast **What do you dislike about PhoneBurner?** I don't dislike anything about the phoneburner **What problems is PhoneBurner solving and how is that benefiting you?** Continuous dialing issue **Official Response from Ken Outly:** > We're thrilled to hear that you don't have any dislikes about PhoneBurner and that the continuous dialing feature is solving the issue for you. Thank you for your feedback! ### 27. Premiere Phone and Power Dialer **Rating:** 5.0/5.0 stars **Reviewed by:** Brian M. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2023 **What do you like best about PhoneBurner?** I would consider PhoneBurner the premiere phone and power dialer, and the standard to which all other power dialers are compared to. To note: this is not a multiline dialer, and is not for telemarkeiting! However, if you make lots of calls to clients and referral partners to give updates, follow up on projects, and are constantly and consistanly making tons of calls everyday or week, then there is no better software or system for effecient singleline power dialing. - The system is fluid and not buggy or glitchy - The layout is cohesive and smooth - There are lots of options when it comes to setting the program up how you need or prefer it for your system or processes and company - Customer Service has been amazing: quick, highlevel of communication, and professional The best thing for me is the fact that they are: 1. Month-to-month, 2. NO Contracts, 3. NO set up costs or fees, AND all of this is available for a single user! Most other compaines require at least two of those items for a single user, and some for even multiple users. **What do you dislike about PhoneBurner?** The downsides aren't many, and are not uniquie to any other platform: - Set up time - PhoneBurner is easy to use and simple to set up, but it takes time. That being said, you can set it up quickly, but to get the most effeciency and streamlined use out of it, you have to put in some time to get it dialed in. - Pricing - PhoneBurner is not cheap, but when comparing them across other platforms, they're on par with the cost of their competitors within this legue of quality. Although the monthly price is a bit high, the trade off is no contracts, setup costs, and minimum user requirements, which is fantastic. - For the most part Integeration seems easy for native apps, but somewhat of a process for non-native apps **What problems is PhoneBurner solving and how is that benefiting you?** PhoneBurner is solving call reluctancy as well as calling and dialling efficiency. ### 28. outstanding set up service, friendly and informed staff. no outsourcing which has its benefits **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2024 **What do you like best about PhoneBurner?** features and customer service. its really well thought out and developed **What do you dislike about PhoneBurner?** none yet, we are only in set up phase for account **What problems is PhoneBurner solving and how is that benefiting you?** fast transition and tracking of call outcomes and next steps **Official Response from Ken Outly:** > Thank you for the glowing review! We're thrilled to hear that you are enjoying our features and customer service. We take pride in providing a well-thought-out platform and knowledgeable staff to support you. If you ever have any questions or need assistance during the account setup phase, please don't hesitate to reach out. We're here to ensure a smooth transition and help you make the most of PhoneBurner's capabilities. Thank you for choosing PhoneBurner! ### 29. DerekC is awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Michael B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about PhoneBurner?** Derek C is the best. I like the many features phone burner has. Customer support from Derek is great. **What do you dislike about PhoneBurner?** It is hard to find my leads and where they are. The price is a little high **What problems is PhoneBurner solving and how is that benefiting you?** I needed a way to listen to the person calling for me and I can listen to them and the customer. I also needed a Dialer for the rep and to see that they are calling. **Official Response from Ken Outly:** > Thank you for your kind words about Derek and for highlighting the many features of PhoneBurner that you enjoy. We understand your concerns about lead management and pricing, and we'll certainly take that feedback into account. We're pleased to hear that PhoneBurner is meeting your needs for call listening and dialing. ### 30. Simple Powerful and amazing support and training! Am able to connect to tons more contacts! **Rating:** 5.0/5.0 stars **Reviewed by:** Doug M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2024 **What do you like best about PhoneBurner?** Crazy ease of implementation, very powerful features that allow me to leverage our list of contacts and reach out in a time effective and powerful way. . blows my mind. In the past i have used some other systems that were big names in the industry and they cant hold a candle to this company and its product and support. . do it you wont regret it with Phone Burner. I have been able to connect with my contacts well better than the other methods we had been using. **What do you dislike about PhoneBurner?** I cant think of any part that i havent enjoyed using .. really no downside of using this product **What problems is PhoneBurner solving and how is that benefiting you?** communication and outreach to donor base and clients, Much improved answer rates and connecting to clients. **Official Response from Ken Outly:** > It's great to hear that your call answer rates have improved and that you're connecting with more contacts! We're glad that you find PhoneBurner to be efficient and easy to use, and greatly appreciate your kind words about our company and support team. ### 31. Phone burner turns 1 phone attendant into 5! **Rating:** 5.0/5.0 stars **Reviewed by:** Nathaniel S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2024 **What do you like best about PhoneBurner?** The software and onboarding can literally change you from feeling overwhelmed, to NEEDING MORE LEADS. It's amazing.. **What do you dislike about PhoneBurner?** There isn't anything I don't like yet. I will see if it has more APIs with our tech stack. **What problems is PhoneBurner solving and how is that benefiting you?** We were able to organize our leads and go down them EXTREMELY fast. It's an amazing tool for anyone that makes sales over the phone. And the onboarding team member Derek is amazing. Walked me through our own process and set out our folders perfectly and with ease. **Official Response from Ken Outly:** > Thank you for sharing your positive experience with PhoneBurner! We're thrilled to hear that the software and onboarding process have been so beneficial for you. It's great to hear that PhoneBurner has helped you organize leads efficiently and increase productivity. We'll make sure to pass along your compliments to Derek for his exceptional assistance. If you have any further feedback or suggestions, please don't hesitate to reach out. Thank you for choosing PhoneBurner! ### 32. Phoneburner helps you connect with prospects easily **Rating:** 5.0/5.0 stars **Reviewed by:** Vaibhav K. | BDR, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about PhoneBurner?** it provides you a pool of numbers to connect with prospects. it is very easy to integrate. **What do you dislike about PhoneBurner?** If kept the session idle for too long it would end on its own. **What problems is PhoneBurner solving and how is that benefiting you?** helping you to connect with prospect in the whole USA and canada. **Official Response from Ken Outly:** > PhoneBurner is designed to help you efficiently connect with prospects across the USA and Canada, and we're pleased to hear that it's benefiting you in this way. ### 33. Best stand alone dialler on the market. Has a through CRM.It allows you to send emails after a call **Rating:** 5.0/5.0 stars **Reviewed by:** Brad E. | Assistant / Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2024 **What do you like best about PhoneBurner?** I like the automatic emails it generates after the call. **What do you dislike about PhoneBurner?** The merge feature. It is usefull, but sometimes matches the wrong people together. **What problems is PhoneBurner solving and how is that benefiting you?** Phoneburner doesn't really have issues. The only issue is if the server goes down. Then you are duck in water till its up again. **Official Response from Ken Outly:** > We appreciate your positive feedback about the automatic email feature. Your input about the merge feature is valuable, and we will use it to enhance our product. Thank you for sharing your experience with PhoneBurner, and we're committed to providing a reliable service for your business needs. ### 34. Phoneburner is a very easy and accessible tool for calling. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2024 **What do you like best about PhoneBurner?** How it provides a pool of number of different time zones. It saves a lot of time with it's auto dialing method. It's very easy to access. **What do you dislike about PhoneBurner?** It only dials prospects from US and Canada region. it would be great if it can dial prospctes from other regions as well. **What problems is PhoneBurner solving and how is that benefiting you?** It's helping us by saving a lot of time. We can diall 100+ numbers in just 1 hour. **Official Response from Ken Outly:** > We're thrilled to hear that PhoneBurner is saving you time and helping you reach a large number of prospects efficiently. We appreciate your feedback about the limitation to US and Canada regions. ### 35. Phone Burner User **Rating:** 4.5/5.0 stars **Reviewed by:** Sterling D. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2024 **What do you like best about PhoneBurner?** I like how I can power through calls and everytime I need assistance using the platform someone is always there to answer my questions. **What do you dislike about PhoneBurner?** none so far have not come up with any problems. **What problems is PhoneBurner solving and how is that benefiting you?** Amount of time spent calling leads. I can get through the calls as well as send out information to clients. **Official Response from Ken Outly:** > We're glad to hear that PhoneBurner is helping you save time and streamline your lead calling process. If there's anything else we can do to enhance your experience, please let us know. ### 36. Best Dialer in the Market **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2024 **What do you like best about PhoneBurner?** The system is so easy to use. Its very effortless and everything is well explained. I've used many other dialing sytems in the past and they all have been very complicated. **What do you dislike about PhoneBurner?** I have no issues with phone burner what so ever. **What problems is PhoneBurner solving and how is that benefiting you?** The amount of prospects I can dial in such a short amount of time is very useful. **Official Response from Ken Outly:** > Thank you for the wonderful feedback! We're thrilled to hear that you find PhoneBurner easy to use and efficient for reaching prospects quickly. We strive to provide a user-friendly experience and are glad to hear that it's benefiting you in your outreach efforts. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help and support you every step of the way. ### 37. Its very handy to call different number of leads. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about PhoneBurner?** We have different regions of number through which we can target different prospects through multiple time zones. **What do you dislike about PhoneBurner?** Only a maximum of 100 leads can be dialed at a time. **What problems is PhoneBurner solving and how is that benefiting you?** Phoneburner help me to call multiple leads in few minutes. It help me in saving time and cost. **Official Response from Ken Outly:** > Thank you for sharing your feedback! We're thrilled to hear that you find PhoneBurner handy for calling leads across different regions and time zones. We appreciate your input regarding the limit on the number of leads that can be dialed at a time. We're glad to hear that PhoneBurner is helping you save time and costs by efficiently reaching out to multiple leads. If you have any more suggestions or feedback, please feel free to reach out to us. Thank you for being a valued PhoneBurner user! ### 38. Blown away with the easy tech, amazing set up and customer service received. **Rating:** 5.0/5.0 stars **Reviewed by:** Brian W. | Loan Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2024 **What do you like best about PhoneBurner?** All in one interface one in and one out for tasks and fields not comfusing. **What do you dislike about PhoneBurner?** Nothing very easy to use and understand! **What problems is PhoneBurner solving and how is that benefiting you?** Conneciton and tracking while not being spammed while using Bojo for the phone carriers. **Official Response from Ken Outly:** > Thank you for the positive feedback! We're glad to hear that you find our interface easy to use and understand. Our goal is to provide a seamless experience for our users. We appreciate your support! ### 39. Incredible platform and customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Eric W. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2024 **What do you like best about PhoneBurner?** Functionality, ability to be more efficient and productive. I can make 50 calls in a quarter of the time. Incredible. Customer service is incredible. Carly has been fantastic to work with. **What do you dislike about PhoneBurner?** Nothing comes to mind. PhoneBurner has been top notch so far. **What problems is PhoneBurner solving and how is that benefiting you?** Saving a ton of time by making calls quickly. The dispositions button, ability to track calls with notes, and recorded voicemails features are my favorites. **Official Response from Ken Outly:** > Thank you for the kind words! We're delighted to hear that PhoneBurner has helped you be more efficient and productive, and that you are enjoying the functionality of the platform. We're glad to hear that our customer service has been incredible for you, and we'll be sure to pass along your compliments to Carly. ### 40. I like it **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2024 **What do you like best about PhoneBurner?** Seems Simple and Easy to Use compared to other dialers I have looked at. Customer Service seems very helpful as well. **What do you dislike about PhoneBurner?** Not sure yet........but so far so good.. **What problems is PhoneBurner solving and how is that benefiting you?** Making more calls...reaching more people...having more conversations...simplifying the cold calling process. **Official Response from Ken Outly:** > Thank you for the positive feedback! We strive to provide a user-friendly experience and excellent customer service. If you have any suggestions or encounter any challenges in the future, please don't hesitate to reach out to us. ### 41. Solid solution and even better support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about PhoneBurner?** PhoneBurner makes it easy to list out your contacts based on a variety of different options so that you can systematically call them - saving a ton of time. Support staff is always quick to respond, super nice and helpful. **What do you dislike about PhoneBurner?** PhoneBurner can be a bit limited when it comes to parsing data, but it's also not a true CRM, so you can't get too upset with the lack of feature sets. **What problems is PhoneBurner solving and how is that benefiting you?** PhoneBurner is working on better parsing of data so that you aviod duplicates, along with making phone number searching easier. **Official Response from Ken Outly:** > We appreciate your feedback and are pleased to hear that PhoneBurner is saving you time. We are committed to addressing the limitations and continuously improving our platform to better meet the needs of our users. ### 42. Great tool for Outbound Prospecting **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2024 **What do you like best about PhoneBurner?** It's very intuitive and easy to setup. I was making calls and talking to prospects immediatley. Also, it's very efficient and I am able to reach at least double the prospects in half the time I used to. The integrations with CRMs makes keeping information up to date very easy. The onboarding process was great and got me on the right track quickly. This is a tool I will use every day. **What do you dislike about PhoneBurner?** Nothing so far. I was able to figure out most things myself. **What problems is PhoneBurner solving and how is that benefiting you?** I am the only salesperson for my company and we have no marketing department. Phoneburner allows me to make calls quickly and efficiently so that I can more converstions that lead to appointments/opportunities. **Official Response from Ken Outly:** > Thank you for sharing your positive experience with PhoneBurner! We're delighted to hear that you found it intuitive, efficient, and that it has helped you reach more prospects in less time. We're also glad that the integrations with CRMs have made information management easier for you. We appreciate your support and look forward to continuing to provide you with a valuable tool for your outbound prospecting. ### 43. Outstanding Demo & Onboarding Process **Rating:** 5.0/5.0 stars **Reviewed by:** Tim P. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2024 **What do you like best about PhoneBurner?** PhoneBurners integration with my Zoho Dbase was seamless and easy to integrate **What do you dislike about PhoneBurner?** Nothing at this point. Works Great so far **What problems is PhoneBurner solving and how is that benefiting you?** Faster more efficient contact rates **Official Response from Ken Outly:** > Thank you for your positive feedback! We're glad to hear that our integration with Zoho Database was seamless and easy for you. It's great to know that PhoneBurner is helping you achieve faster and more efficient contact rates. We appreciate your support! ### 44. Smooth Onboarding **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2024 **What do you like best about PhoneBurner?** PhoneBurner makes it super easy for you to get setup and started right away, which was important for me and my team. **What do you dislike about PhoneBurner?** Nothing, necessarily. Only thing is they don't help you with the integrating into CRM but there are guides that work well. **What problems is PhoneBurner solving and how is that benefiting you?** Power dialing and transcript downloading! **Official Response from Ken Outly:** > Thank you for sharing your positive experience with our smooth onboarding process! We're thrilled to hear that you found it easy to get set up with PhoneBurner. We appreciate your feedback regarding CRM integration and will certainly consider ways to improve that aspect. If you ever need assistance or have any questions about integrating with your CRM, please don't hesitate to reach out to our support team. We're here to help and ensure you have a seamless experience with our power dialing and transcript downloading features. Thank you for choosing PhoneBurner! ### 45. Customizable and to the point **Rating:** 5.0/5.0 stars **Reviewed by:** Curcar W. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2024 **What do you like best about PhoneBurner?** Its easy to use, Its customizable, Its organized and easy to navigate **What do you dislike about PhoneBurner?** Its a bit pricey. I'd be nice if there were a $99 option with less features for those that just need a good dialer and a few custom options. **What problems is PhoneBurner solving and how is that benefiting you?** The ability to make & track mulitiple calls effectively & efficiently saves me tons of time. **Official Response from Ken Outly:** > Thank you for your feedback! We're happy to hear that PhoneBurner is helping you save time by making and tracking multiple calls effectively. We'll take note of your suggestion for a more affordable option with fewer features. ### 46. Mass produce calls **Rating:** 5.0/5.0 stars **Reviewed by:** Edward K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2024 **What do you like best about PhoneBurner?** I like the fact I can make lots of calls to build my pipeline **What do you dislike about PhoneBurner?** sometimes having to relogin with service concerns **What problems is PhoneBurner solving and how is that benefiting you?** being able to mass produce and track my call volume and put easy access nots in Salesforce **Official Response from Ken Outly:** > It's great to hear that PhoneBurner is helping you mass produce and track your call volume, as well as easily input notes into Salesforce. We appreciate your feedback! We understand the inconvenience of having to re-login at time, please don't hesitate to reach out to our support team to see if we can assist. ### 47. Phone Dialer that packs a punch **Rating:** 5.0/5.0 stars **Reviewed by:** Ben H. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2024 **What do you like best about PhoneBurner?** I initially signed up help me make more calls, however it works like a full CRM where I can track, dispose and follow up on my calls. The support they offer is excellent, Derek helped me set everything up and was very extensive in explaining how everything works. **What do you dislike about PhoneBurner?** none that I can think of, everything works great so far **What problems is PhoneBurner solving and how is that benefiting you?** I was previously dialing leads manually, this helps me organize my leads and dial quicker ### 48. Great Product so far **Rating:** 4.5/5.0 stars **Reviewed by:** Evan D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2024 **What do you like best about PhoneBurner?** The reporting is accurate and easy to use. The integrations are simple and easy. The dialer itself displays information in a much better fashion than the alternatives I have used. **What do you dislike about PhoneBurner?** Nothing so far. I haven't had any issues. **What problems is PhoneBurner solving and how is that benefiting you?** It increases our calling efficiency while giving me the reporting and tools to manage my team. **Official Response from Ken Outly:** > Thank you for sharing your positive experience with PhoneBurner. We're glad to hear that you find the dialer's display and reporting tools beneficial for managing your team. We appreciate your support and look forward to continuing to meet your needs. ### 49. Simplicity of use equals huge productivity gains **Rating:** 5.0/5.0 stars **Reviewed by:** Linnea C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2023 **What do you like best about PhoneBurner?** Phone Burner has excellent onboararding so you can hit the ground running. No lag time between getting signed-up and starting to increase producitivity. Nothing else compares to the user friendliness of Phone Burner. **What do you dislike about PhoneBurner?** I have not found anything about PhoneBurner that I do not like. I used it in the past and then didn't have access when I changed companies. My productivity plummeted without PhoneBurner. **What problems is PhoneBurner solving and how is that benefiting you?** I am easily distracted and if I am manually dialing my cell phone I can take 7-8 minutes between each call. I pick-up my phone to dial and end up checking my email, looking up stats about the prospect I am calling (even though I have already done my research), reading all the notifications that popped up on my phone that have nothing to do with work. With PhoneBurner in power mode I am forced to ignore all the distractions and concentrate on my calls. ### 50. Phone Burner is Great **Rating:** 5.0/5.0 stars **Reviewed by:** Jimmy R. M. | Mortgage Loan Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2023 **What do you like best about PhoneBurner?** It is a simple system to use. i've tried a couple of other systems and there was always surprise fees. **What do you dislike about PhoneBurner?** So far it looks like a great product that allows be to perform the job **What problems is PhoneBurner solving and how is that benefiting you?** The ability to make a lot of outbound phone calls efficiently and the ability to track the calls I'm making. The system also allows me to disposition contacts and quickly move on to the next call. ## PhoneBurner Discussions - [How does PhoneBurner differ from other dialers?](https://www.g2.com/discussions/phoneburner-compared) - 1 comment, 2 upvotes - [How do you stop calls from breaking up?](https://www.g2.com/discussions/how-do-you-stop-calls-from-breaking-up) - 1 comment, 1 upvote - [What kind of reporting does PhoneBurner offer?](https://www.g2.com/discussions/what-kind-of-reporting-does-phoneburner-offer) - 1 comment, 1 upvote - [Does PhoneBurner have 1-click voicemails?](https://www.g2.com/discussions/does-phoneburner-have-1-click-voicemails) - 1 comment, 1 upvote - [How many calls can I get through in an hour?](https://www.g2.com/discussions/how-many-calls-can-i-get-through-in-an-hour) - 1 comment, 1 upvote - [View PhoneBurner pricing details and edition comparison](https://www.g2.com/products/phoneburner/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+02%3A31%3A09+-0500&secure%5Bsession_id%5D=f3806acc-66b3-4043-aaa9-ac12628456b0&secure%5Btoken%5D=c045b73720c3b01cb4dfb0f2fdc67ccebbd2c345dd204bf062f9ff1e96899150&format=llm_user) ## PhoneBurner Integrations - [CallBlitz](https://www.g2.com/products/callblitz/reviews) - [Clay](https://www.g2.com/products/clay-clay/reviews) - [GPT for Work](https://www.g2.com/products/gpt-for-work/reviews) - [HighLevel](https://www.g2.com/products/highlevel/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Integrately](https://www.g2.com/products/integrately/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [SugarCRM Solution Suite](https://www.g2.com/products/sugarcrm-solution-suite/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## PhoneBurner Features **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Analytics** - Link Activity - Attachment Activity **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording **Contacts** - Personalization - Information Locater - Record Prospect Data **Customizations** - Email Platform Integration - Email Scheduling - Templates **Automation** - Interactive Voice Response (IVR) - Call Scrubbing **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis ## Top PhoneBurner Alternatives - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) - 4.8/5.0 (852 reviews) - [Orum](https://www.g2.com/products/orum/reviews) - 4.6/5.0 (861 reviews) - [CallTools](https://www.g2.com/products/calltools/reviews) - 4.8/5.0 (75 reviews)