Phone.com Reviews (35)

View 1 Video Reviews
Reviews

Phone.com Reviews (35)

View 1 Video Reviews
3.5
35 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and excellent customer support, highlighting how quickly they can set up their accounts and get assistance when needed. Many appreciate the flexibility it offers for business communication, allowing them to manage calls efficiently. However, some users note that the app can be challenging to navigate, which may hinder the experience for less tech-savvy individuals.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"One of the best VOIP Service out there"
4/5
What do you like best about Phone.com?

Their service is always reliable with very good desktop UI and mobile app as well. I don't even have to use a physical phone as I redirect all the work calls to my mobile. I can also call using my work number from the app so your private number is not revealed. Lot of options can be changed from either desktop or mobile app. Have been using this for more than 3 years and had no issues in service at anytime. Review collected by and hosted on G2.com.

What do you dislike about Phone.com?

Nothing much to dislike about the product but just disappointed that they don't support Call button from calender to input access code for a meeting. I have defaulted the calls from my calendar to go via Phone.com app and it doesn't recognize the Access code or meeting id and I have to manually enter from the dial pad. Review collected by and hosted on G2.com.

Verified User in Writing and Editing
UW
Verified User in Writing and Editing
Mid-Market (51-1000 emp.)
"Poor UI and poor support"
0/5
What do you like best about Phone.com?

That you can log into it online and customize phone trees. The different hold music options. Review collected by and hosted on G2.com.

What do you dislike about Phone.com?

Almost everything. The interface is not intuitive and is difficult to navigate. You can delete a saved voicemail message without first disconnecting it from the extension. But it doesn't tell you which extension that particular message is saved to, so you have to hunt for it. Review collected by and hosted on G2.com.

BW
Brittani W.
Small-Business (50 or fewer emp.)
"Easy Phone System "
5/5
What do you like best about Phone.com?

its set up is easy just follow steps 123 and that is it. Review collected by and hosted on G2.com.

What do you dislike about Phone.com?

I dont have any dislikes about the product. I actually suggest this phone system to my clients Review collected by and hosted on G2.com.

Wences D.
WD
Wences D.
Inspector de Seguridad Industrial
Enterprise (> 1000 emp.)
"it's not good in app"
3/5
What do you like best about Phone.com?

is an application that comes for mobil where offers to make calls, send text messages and even manage emails. Review collected by and hosted on G2.com.

What do you dislike about Phone.com?

The application or app for smart phones still lacks a lot, for realiyuna call is almost impossible. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"phone.com review"
3.5/5
What do you like best about Phone.com?

That your able to use a different number each time you call. Review collected by and hosted on G2.com.

What do you dislike about Phone.com?

sometimes the calls don 't come through clear. Review collected by and hosted on G2.com.