# Phone.com Reviews
**Vendor:** Phone.com  
**Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers)  
**Average Rating:** 3.4/5.0  
**Total Reviews:** 34
## About Phone.com
Phone.com is the modern, work-from-anywhere solution for today’s agile, mobile, and always-on entrepreneurs and growing businesses. Looking for a business communications service to keep you connected from anywhere on any device? Phone.com offers all of the modern features of a big-enterprise phone system but is affordable and easy to use for entrepreneurs and growing businesses. In just minutes, you can take your business to the next level. The Phone.com solution includes advanced business phone features your growing business needs to serve your customers effectively and professionally. Big business features keep even the smallest business sounding large to potential customers. Advanced call handling options enhance your company image, and mobility features keep you connected anytime, anywhere with colleagues, customers, and partners whether you’re in the office or on the go.



## Phone.com Pros & Cons
**What users like:**

- Users value the **seamless setup and excellent customer support** from Phone.com, making it ideal for business needs. (2 reviews)
- Users find the **customer service** at Phone.com exceptional, providing seamless support and prompt assistance throughout the setup process. (2 reviews)
- Users highlight the **excellent customer support** from Phone.com, making the transition seamless and hassle-free. (2 reviews)
- Users find the **excellent customer support** at Phone.com, particularly from Juan, invaluable for a seamless transition. (2 reviews)
- Users value the **user-friendly interface** of Phone.com, which enhances communication efficiency and adapts to business needs. (2 reviews)
- Communication (1 reviews)
- Users appreciate the **ease of use** of Phone.com, finding it flexible and adaptable for seamless communication. (1 reviews)
- Easy Communication (1 reviews)
- Easy Integration (1 reviews)
- Easy Setup (1 reviews)

**What users dislike:**

- Users face **call connectivity issues** , rendering the app ineffective for business use and complicating basic functionalities. (1 reviews)
- Users face **call drops** that hinder communication, making the service unreliable for business needs. (1 reviews)
- Users face **internet dependency issues** with Phone.com, hindering usability and causing frustration during crucial tasks. (1 reviews)
- Users face **meeting issues** with Phone.com, as the app's requirements hinder effective business communication. (1 reviews)
- Users find **meeting management problematic** due to app download requirements and significant functionality issues, impacting business efficiency. (1 reviews)
- Missed Calls (1 reviews)
- Phone Issues (1 reviews)
- Search Functionality (1 reviews)


## Phone.com Discussions
  - [Is Phonecom legit?](https://www.g2.com/discussions/is-phonecom-legit) - 1 comment

- [View Phone.com pricing details and edition comparison](https://www.g2.com/products/phone-com/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-05-30+15%3A17%3A19+-0500&secure%5Bsession_id%5D=51d480d9-8a51-42a7-a666-6cd2938bccb8&secure%5Btoken%5D=436ffffe2d095b48ce25131c93efa05371e9ec8954f20d3b419099f92e33c45b&format=llm_user)

## Phone.com Features
**Collaboration Tools**
- Screen Sharing
- Presentations
- Whiteboarding
- Live Chat
- Hand Raising

**Platform Basics - VoIP Providers**
- PBX systems, VoIP Softphone
- Call Management
- Network monitoring
- Integrations
- Virtual PBX
- SIP trunking services

**Agentic AI - UCaaS Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction

**Basic Communication**
- Phone Calls
- Video Calls
- Instant Messaging
- Screen Sharing
- Conference Calls
- Desk-to-Desk Calls

**Extensions**
- Native VoIP
- CCaaS Option

**Meeting Coordination**
- Scheduling
- Recording
- Participant Permissions
- One-Click Join

**Agentic AI - VoIP Providers**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Software Type**
- Mobile
- Browser Application

**Access**
- Browser Extension

**Agentic AI - Video Conferencing**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

**Advanced Features**
- Hold Music
- Automated Attendants
- VOiP Number

**Features**
- Voicemail to Email
- Voicemail to SMS
- File Sharing
- Voice Conferencing
- Video Conferencing
- Conference Transcripts

## Top Phone.com Alternatives
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