PheedLoop Pros and Cons

Due to a significant price increase with my old platform provider Hopin, I was stuck with an impossible timeline of researching a new platform, purchasing and onboarding, and building out an entirely virtual event in 2 weeks. I looked at many other providers, and what sold me on Pheedloop was how cheap their offerings were especially considering that you'd have a subscription to the platform for a whole year and that they don't charge for events under 100 attendees. I was getting quoted the same price from other providers for literally only a one-time event access to their platform for my one-weekend event- so it was a no-brainer for me in terms of bang for my buck.

With this highly competitive offer, Pheedloop included many base features that others would charge extra for. I even upgraded to get the advanced networking and gamification features, which were still cheaper than other companies I was considering.

The thing I'm most impressed with about Pheedloop is how easy and smooth this platform is to learn as an admin. I understood this entire platform and built out my 3 day virtual event in 48 hours. Truly, it was insane- but Pheedloop has such an easy and digestible set of resources that walks you through everything you need to know to be able to set up this platform and your events all on your own. The other game changer was the fact that they offered me 1v1 coaching calls to help me with my specific questions AND every day, they do two drop in support sesssions so you can jump in a zoom, ask your quick questions, and hear what other people's questions are. EXTREMELY HELPFUL! I can't rave enough about this platform. I was so stressed with this project and booking Pheedloop was the best, if not only, way I was able to pull my event off. Review collected by and hosted on G2.com.

I don't have many con's to share about this platform. I will say, though, that my event was small, only virtual, with less than 120 attendees. So I'm not sure if it's as financially feasible for larger events. Review collected by and hosted on G2.com.

Very sophisticated. Many different moduless to choose from. Relatively straightforward to use after a somewhat steep learning curve (to learn the intricacies of the system). Review collected by and hosted on G2.com.

Somewhat of a steep learning curve as stated beforehand. Review collected by and hosted on G2.com.

Pheedloop allows you the opportunity to integrate with outside entities. That saved us a lot of time. Review collected by and hosted on G2.com.

The downside is that because it is customizable, you have to pay for all the extras, which can add up and get pricey. Review collected by and hosted on G2.com.

I am not tech savvy but setting up a virtual event portal using Pheedloop has been simple, efficient and intuitive. Pheedloop created an extensive knowledge base with videos, tips and access to other resources to make a beautiful and impressive portal, offers office hours and sends helpful and rapid emails to help users create their portals and troubleshoot. The look and feel of the portal is impressive and beautiful. Review collected by and hosted on G2.com.

The downside is Pheedloop is a do-it-yourself program so this may not work for people who want to outsource the entire process. But once you create a event in Pheedloop, this event can be copied and used as a template for the next event. It's well worth the investment! Review collected by and hosted on G2.com.

Pheedloop continues to improve and releases new features. It's great to know that culture of the company is not sitting on their laurels, Review collected by and hosted on G2.com.

I dislike their payment processor Stripe; fees are too high Plus, deposits sent to the bank are net amounts. It is cumbersome to do the daily transactions in QuickBooks. Review collected by and hosted on G2.com.

The platform is scalable to any guest count and is very stable and reliable. Review collected by and hosted on G2.com.

There are no downsides to using this platform that we have experienced. Review collected by and hosted on G2.com.

I love how quick the staff is to respond to questions or renewing our contract. Review collected by and hosted on G2.com.

There are so many options that it can be overwhelming at first. Review collected by and hosted on G2.com.

The combination of the app and the platform for hybrid meetings Review collected by and hosted on G2.com.

Some of the back end admin processes are unintuitive Review collected by and hosted on G2.com.

Two things really stand out. The registration system really makes life easier. And the Sponsor/Exhibitor onboarding and management saves so much back and forth. Review collected by and hosted on G2.com.

I know they are working on improvements but their reports can be challenging. Review collected by and hosted on G2.com.

I liked all the options it has to customize your event, as well as the daily "office hours" for questions and support as you are building your event environment. Review collected by and hosted on G2.com.

Would love to see the website portion have a widget option to save some time building the websites. Review collected by and hosted on G2.com.