PheedLoop Reviews & Product Details

Pheedloop makes it easy to run conferences and professional learning events, whether they are in-person, online, or a blend of the two. I appreciate the many conveniences they include in their platform that you can clearly see comes from feedback from their users. For example, I can carry over profiles of sponsors and exhibitors from a previous event. This means loyal sponsors and exhibitors do not have to start from scratch each year rebuilding their presence. Review collected by and hosted on G2.com.

I would like a little more ability to customize things as the lower price-point, but I also realize that I am asking for a lot. To be honest, the attention to detail that is already in the Pheedloop platform design offsets most little frustrations or wishes I have come across. Review collected by and hosted on G2.com.

I love that Pheedloop is constantly making upgrades to the software, and many of the upgrades or new features are included in the current fee and not a constant add-on for fees. During COVID 19, they quickly pivoted and helped support the entire sector by moving virtual and providing great software and affordable tiers. Review collected by and hosted on G2.com.

What I would like is telephone support. While Pheedloop does offer support by email, often times support over the phone to explain what the issue is and to have it corrected in real-time would be great to see in the future! Review collected by and hosted on G2.com.

Information pertaining to our association's events is centralized in one area. Review collected by and hosted on G2.com.

The reports the system generates should be available post event as well. Once the contract expires, there is no way to access reports. Review collected by and hosted on G2.com.

I love how versatile the platform is. We have hosted a wide range of events on PheedLoop from small classroom settings to massive multi-platform events with thousands of attendees. It can do it all! Review collected by and hosted on G2.com.

I wish that the backend was more standardized in the sense that not all settings and features are the same from module to module. For instance, being able to add menu buttons in the app, but you need to use custom code to achieve the same thing on the virtual portal. Review collected by and hosted on G2.com.

The best feature of PheedLoop is the attendee portal and log-in process. Attendees for our events are immediately connected to our conference app without creating a new email or password. Members are already engaging with our content before they even get their registration badge. Review collected by and hosted on G2.com.

The website builder is very basic and uses HTML code. This is something that I am comfortable working with, but other administrators may struggle to take advantage of this feature. Review collected by and hosted on G2.com.

The system is easy to use and generally is intuitive. I feel both the end users and the administrators are able to quickly figure out the system and use it well. Each year, I've been able to better our event, as well, learning a bit more about PheedLoop. Review collected by and hosted on G2.com.

I feel it would be better if more of the modules integrated with information from other modules. I have to click lots of extra behind-the-scenes boxes at times. Review collected by and hosted on G2.com.

We have been using Pheedloop for our in-person and virtual events. We have used similar bigger products in the past, but the customer service always let us down. Pheedloop's staff has answered our questions, held trainings for us, and communicated with us every step of the way. I am thankful for their support, it has helped us implement this software so much quicker.

The PheedLoop platform has everything we need to ensure a successful event. I also love their team's openness to new ideas and updating the platform to include them. There are updates all the time with new and exciting features to enhance events even further. Review collected by and hosted on G2.com.

PheedLoop is constantly updating, which is a positive thing. However, their knowledge base can get outdated quickly as these updates come through. I wish that they consistently updated the knowledge base when an update changes the UI or the impacted section.

I also wish they had paypal integration for the financial side. Review collected by and hosted on G2.com.

So easy to use and it thinks of everything! PheedLoop is an intuitive event management platform that basically walks you through the event creation process. Review collected by and hosted on G2.com.

Offering networking in a way that is similar to in-person. Review collected by and hosted on G2.com.

The videos are great and very informative. They cover all the basics of Pheedloop very well. Review collected by and hosted on G2.com.

There are not enough videos- it would be great to have them cover more of the features. Review collected by and hosted on G2.com.

Due to a significant price increase with my old platform provider Hopin, I was stuck with an impossible timeline of researching a new platform, purchasing and onboarding, and building out an entirely virtual event in 2 weeks. I looked at many other providers, and what sold me on Pheedloop was how cheap their offerings were especially considering that you'd have a subscription to the platform for a whole year and that they don't charge for events under 100 attendees. I was getting quoted the same price from other providers for literally only a one-time event access to their platform for my one-weekend event- so it was a no-brainer for me in terms of bang for my buck.

With this highly competitive offer, Pheedloop included many base features that others would charge extra for. I even upgraded to get the advanced networking and gamification features, which were still cheaper than other companies I was considering.

The thing I'm most impressed with about Pheedloop is how easy and smooth this platform is to learn as an admin. I understood this entire platform and built out my 3 day virtual event in 48 hours. Truly, it was insane- but Pheedloop has such an easy and digestible set of resources that walks you through everything you need to know to be able to set up this platform and your events all on your own. The other game changer was the fact that they offered me 1v1 coaching calls to help me with my specific questions AND every day, they do two drop in support sesssions so you can jump in a zoom, ask your quick questions, and hear what other people's questions are. EXTREMELY HELPFUL! I can't rave enough about this platform. I was so stressed with this project and booking Pheedloop was the best, if not only, way I was able to pull my event off. Review collected by and hosted on G2.com.

I don't have many con's to share about this platform. I will say, though, that my event was small, only virtual, with less than 120 attendees. So I'm not sure if it's as financially feasible for larger events. Review collected by and hosted on G2.com.