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PerkUp Reviews & Product Details

Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about PerkUp?

It is a great way to incentivize team members to grow. I like that I am reimbursed for my phone usage. My daughter is very jealous of this perk Review collected by and hosted on G2.com.

What do you dislike about PerkUp?

In the beginning the card was hard to find. Now that I can add PerkUp to Applepay it is much easier to use Review collected by and hosted on G2.com.

Recommendations to others considering PerkUp:

PerkUp is a unique way to reward employees. It gives me guilt-free dollars to spend each month on perks that are important to me. Review collected by and hosted on G2.com.

What problems is PerkUp solving and how is that benefiting you?

I don't know that I am solving any problems. I have used PerkUp to increase my fitness level. Review collected by and hosted on G2.com.

PerkUp Overview

What is PerkUp?

Send employees incredible gifts and rewards with PerkUp. Streamline work anniversary and birthday gifting, send cash incentives and distribute branded swag to your global team.

PerkUp Details
Discussions
PerkUp Community
Languages Supported
English
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Product Description

PerkUp allows companies to issue pre-loaded Visa cards that employees can spend on entertainment, education, fitness, childcare, or office equipment. PerkUp helps companies improve employee wellbeing, increase engagement while removing the cumbersome reimbursement process.


Seller Details
Seller
PerkUp
Year Founded
2020
HQ Location
San Francisco, US
Twitter
@perkup_app
16 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®

Thomas M.
TM
Overview Provided by:

Recent PerkUp Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
0.0 out of 5
"Great idea, terrible implementation. Avoid at all costs for wellness perks for employees"
You can see your existing balance, but that's about it
Rachael L.
RL
Rachael L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Looking for an easy way to reward your employees? Look no further than PerkUp"
As an admin, I love how I can schedule future or recurring PerkUps to share my appreciation for my employees on special milestones or work annivers...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Superb customer support that makes the difference"
Easy handling, superb customer support, high quality products
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PerkUp Media

PerkUp Demo - PerkUp Gift Catalog
Send employees gifts from a curated list of 1,000+ options.
PerkUp Demo - PerkUp Work Anniversaries
Schedule work anniversary gifts to be sent automatically.
PerkUp Demo - PerkUp Branded Swag
Streamline swag distribution globally. One unit minimums with fulfilment to 130+ countries.
PerkUp Demo - PerkUp Reward Engagement
Reward employees with flexible gift cards. Track all spend and engagement data.
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97 out of 98 Total Reviews for PerkUp

4.5 out of 5
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97 out of 98 Total Reviews for PerkUp
4.5 out of 5
97 out of 98 Total Reviews for PerkUp
4.5 out of 5

PerkUp Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Rachael L.
RL
Chief Executive Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about PerkUp?

As an admin, I love how I can schedule future or recurring PerkUps to share my appreciation for my employees on special milestones or work anniversaries. We used to simply leverage Amazon Gift cards, but this expands the options for our team and is more flexible to their interests. My favorite part of the UI is being able to personalize the reward messages with fun gifs or images, and including a personalized messages. The customer support has also been fantastic (frequent check-ins from their leadership team). Would recommend PerkUp to anyone looking to streamline their employer perks! Review collected by and hosted on G2.com.

What do you dislike about PerkUp?

Very minor... but it did take some light training when we first rolled the program out. That's typical with any new software. Once you get the hang of the process and how to leverage the credits it's smooth sailing. No complaints for any of our employees over last two years. Review collected by and hosted on G2.com.

What problems is PerkUp solving and how is that benefiting you?

PerkUp is helping streamline our employee rewards program. The advantages to both admins and employees are limitless! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about PerkUp?

You can see your existing balance, but that's about it Review collected by and hosted on G2.com.

What do you dislike about PerkUp?

Super unclear on how to actually redeem the balance. Too many times my transactions were declined, including my gym membership which I've already used perkup for in the past. Their support is super slow and unhelpful, sometimes taking 3+ business days to respond to a simple question. When I got a late fee due to their issue with declining my ongoing gym membership, their only response was "Sorry! Try it again" without any offer of paying for the late fee.

No one at our company knew what constitutes health and wellness, and it was unhelpful that there are many items or retailers that were not covered automatically, such as Apple Watch and Smith Optics (which is a sports apparel retailer).

All in all, it was such a headache to use Perkup and I will never recommend them to anyone. The mental gymnastics to figure out how to use the perks was awful. Review collected by and hosted on G2.com.

What problems is PerkUp solving and how is that benefiting you?

A method to give monthly wellness funds. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about PerkUp?

The program is so easy for you and beneficial to what is being provided by our company as what we can and can not have. From choosing which site you want to use to transfer your balance is not limited. Review collected by and hosted on G2.com.

What do you dislike about PerkUp?

Probably, the only downside I see from here is that there is still a lack of selections out there for other types of activities or opportunities for other users, especially for companies that are looking for more advancements in the well being of their employees. Review collected by and hosted on G2.com.

What problems is PerkUp solving and how is that benefiting you?

Well, mine is pretty basic; I don't usually use different ones. But having Amazon as an option was the best move this program have as it helps a wider option that's not currently given within PerkUp Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about PerkUp?

Easy handling, superb customer support, high quality products Review collected by and hosted on G2.com.

What do you dislike about PerkUp?

Import taxes are not prepaid for those living outside of the US Review collected by and hosted on G2.com.

What problems is PerkUp solving and how is that benefiting you?

Easily receive perks and swag from my company. Makes me feel connected to my company while working 100% remote. Review collected by and hosted on G2.com.

Will P.
WP
Cofounder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about PerkUp?

As our team has gotten bigger, PerkUp is easy to maintain. We just invite new employees and the auto-charging keeps it simple. Review collected by and hosted on G2.com.

What do you dislike about PerkUp?

We have an international team and sometimes the perks offered do not work in our employee's local countries. Review collected by and hosted on G2.com.

What problems is PerkUp solving and how is that benefiting you?

Offering perks to a remote, global team. Review collected by and hosted on G2.com.

CC
D
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PerkUp?

How communicative and responsive Perkup is to any issues that I have. Their chat function does not work with Chrome, but it works on Firefox. Email responses have also been very prompt and helpful. Review collected by and hosted on G2.com.

What do you dislike about PerkUp?

It was unclear that the suggested vendors on the Home page were a sample and not the universe of vendors that I could use Perkup for. I had to clarify that the list was non-exhaustive with a representative, and it is still unclear to me what would happen if I tried to use my PerkUp card at a vendor that was not approved. This inhibits me a little bit in using PerkUp. Review collected by and hosted on G2.com.

Recommendations to others considering PerkUp:

Their customer support is top tier. I hope they can keep it up as they scale! Review collected by and hosted on G2.com.

What problems is PerkUp solving and how is that benefiting you?

DashPass benefit is excellent as it's cheaper! But I had trouble with my account and implementing the perk in both my PerkUp and DoorDash accounts. Luckily, PerkUp was super responsive and was able to fix it. Review collected by and hosted on G2.com.

Joanne W.
JW
Vice President of Growth & Revenue
Computer Software
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about PerkUp?

PerkUp has a really positive transparency as a company. Their CEO reaches out and actively engages and is clearly very passionate about what they are looking to achieve. The product has an ease and simplicity associated with it. Review collected by and hosted on G2.com.

What do you dislike about PerkUp?

There is little to dislike. If I had a magic wish it would be to have more UK-based options but I'm sure that will come with time. I'd also like email notifications telling me when my account has been topped up. Not sure If I missed a setting somewhere for that. Review collected by and hosted on G2.com.

What problems is PerkUp solving and how is that benefiting you?

This is an organisational wellness benefit from my employer so feels like a treat each month. It certainly builds a feeling of goodwill and I can top up my Amazon gift card meaning I can spend at my leisure. Review collected by and hosted on G2.com.

Aliyah J.
AJ
Member Success Associate
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PerkUp?

I am very grateful that I had an opportunity to use the PerkUp card. I love that I can use it as a regular debit card and pay on things that I wanted/needed. I also like where they would create suggestions on what we can use based on health and wellness. It introduced me to brands I had never thought of looking into. I'm also glad that this perk replenishes every year. Can't wait to use it again. Again, thank you so much for this benefit! It has helped me greatly! Review collected by and hosted on G2.com.

What do you dislike about PerkUp?

Nothing to really dislike. I would like to, in the future, have a debit card sent to me automatically. That way, I can use it in-store instead of online. I know we can also use this with Apple Pay, but having the physical card would be me better security. Review collected by and hosted on G2.com.

Recommendations to others considering PerkUp:

Use it on what you love! Review collected by and hosted on G2.com.

What problems is PerkUp solving and how is that benefiting you?

No problems or issues! I enjoy using the service, and I have not received any declines in the stores I choose to buy from. The benefits are out of this world! Keep up the great work! Review collected by and hosted on G2.com.

Tomas T.
TT
Software Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PerkUp?

I just have to tap with iPhone since it has linked my PerkUp card. I don't have to remember a random number or address. It's also very easy for the company to give me additional benefits by just adding more funds to my card! Review collected by and hosted on G2.com.

What do you dislike about PerkUp?

It doesn't have a mobile app. I would love having an app were I can manage and monitor my PerkUp account. I don't like the website that much to be honest. I barely works with Safari on Desktop. Review collected by and hosted on G2.com.

What problems is PerkUp solving and how is that benefiting you?

PerkUp brought wellness to my attention. Because I had the budget, I started using it on massage therapies which in turn made me aware of my stress levels and factors. Review collected by and hosted on G2.com.

Jeff M.
JM
Enterprise Account Executive
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about PerkUp?

What I like best about PerkUp is the ease of which I can utilize the benefits provided by my employer. For instance, as an employee, I receive $50 per month for cell phone costs. I can easily log in to apply them to my ATT account. Review collected by and hosted on G2.com.

What do you dislike about PerkUp?

There are certain categories of perks that are loaded into my account that I am allowed to use and certain ones that I am not allowed to redeem. Sometimes, this process is a bit confusing. Review collected by and hosted on G2.com.

What problems is PerkUp solving and how is that benefiting you?

PerkUp solves many problems for my company. First of all, it provides a simple way to present rewards to employees, which makes it easy for them to realize and increases engagement. Review collected by and hosted on G2.com.