PeopleGrove Reviews & Product Details

It is user friendly for the staff building pages and from the alumni and students. They have been responsive and helped us customize the SSO for students alumni and faculty staff. It is allowing a lot of alumni to identify as potential volunteers and to flash mentor students Review collected by and hosted on G2.com.

There is no way to get the data out of people grove in a manner that allows you to update your crm. The user update reports shows both what is updated by the alumni and what we have updated through the import tool and there is no way to distinguish these to set up imports into our crm - RENXT Review collected by and hosted on G2.com.

Our partnership with PeopleGrove allowed us to launch a full university online community within months, and has grown with us over the last three years. We are easily able to modify and update registration questions, build new affinity groups, and message out to constituencies. Over our time with them, PeopleGrove has also built in new features that better respond to the networking needs of our students, alumni, and campus community, and continues to evolve along with online community building. Review collected by and hosted on G2.com.

Alumni relations is an area of university affairs that relies on customization, consistent messaging, and personalization. Getting this right in a rapid software environment can be challenging. They focus deeply on the mentee experience, and more recently on the mentor, but could still grown in that area. Review collected by and hosted on G2.com.

I appreciate the attractive features to query/search, the smooth LinkedIn integration so as not to require a new profile build, and the strong analytics at your fingertips in the admin. I've also been grateful for the new steps they've taken to improve knowledge base for admins/superusers. Review collected by and hosted on G2.com.

Sometimes clunky for users to understand all the features available for searching; no mobile app; wish there were more suggestions for users to engage in groups or discussions. Review collected by and hosted on G2.com.

Peoplegrove provides excellent customer service and products. Employees and management are constantly receiving feedback to better understand customer needs and wants to better enhance and improve their product quality and services. PeopleGrove deeply cares about its relationship with its customers and wishes to see everyone strive and collaborate to create and implement successful mentorship. Review collected by and hosted on G2.com.

The only thing I did not like is quite small is the lack of training for new administrators to learn the steps, processes, and understanding of the implementation tools and resources. Review collected by and hosted on G2.com.

Peoplegrove has connected us with more alumni across the country than we ever thought imaginable! Our alumni love connecting with our students and vice versa. Our hope is that this process will just keep becoming a new tradition of networking and engaging our past with our future. Review collected by and hosted on G2.com.

There is nothing I dislike about Peoplegrove. They are customer service driven and address any concerns immediately with a positive outcome! Review collected by and hosted on G2.com.

As mentioned above, my favorite part about our partnership is the collaboration with the PG staff.

On the platform, I love being able to see instant stats on my dashboard when I log in and I LOVE how easy the Bulk Email function is. You can create and set up multiple email templates and drafts and schedule them to go out weeks in advance, freeing up time for other things. Review collected by and hosted on G2.com.

As an art & design school, we wish we had more control over the design and look of our platform. With that being said, setting up our platform was super easy and fast.

Our implementation process took much longer than expected, and at times I felt frustrated with PG's push to make it happen. In higher ed, things can take much, much longer than planned, and the delay on our end was due to other departments not completing their tasks. I was, unfortunately, stuck in the middle, having to push those who are in higher positions to do their job and trying to explain to PG what was going on. At times throughout implementation, I felt a lot of pressure from PG to move forward when I was already trying to do everything I could to move us forward. This was frustrating.

I understand that PG puts an implementation timeline in place for our benefit but also for theirs, and our inability to move forward at their speed meant that one of their employees had to spend more time on us than planned. I appreciated the patience of my implementation manager, but I could also sense her frustration, which I shared. Review collected by and hosted on G2.com.

PeopleGrove Alumni Success is a robust product, offering a variety of opportunities for alumni community members to network and engage (e.g., Groups, Discussion Boards, Live Chat, etc.). The data import process is particularly impressive as is the reporting tool within Explore Users. Within Alumni Success, administrators may merge accounts, add information to existing records, and delete accounts with ease. Review collected by and hosted on G2.com.

At times, the Bulk Email client is slow when processing requests for emails to 25,000+. Review collected by and hosted on G2.com.

The most helpful thing about our Peoplegrove platform is the ease in which our constituents can connect with one another. Through this platform, we went from having to broker all student-alumni connections to giving our students the tool they need to make those connections themselves--on their schedule. And when we do still become involved in connecting them to one another, we can do so with certainty that our constituents on the platform will be responsive -- because it's a large part of why they joined! It's also provided a way in which our alumni can connect more organically with one another.

I also like the back-end admin view which Peoplegrove has improved and continues to improve to make it ever-easier to view pending approval items, message and connection response rate, and community balance. The ability to easily "nudge" non-responders has increased the response rate.

Additionally, Peoplegrove is continually innovating, building new features, and working to ensure the platform is as user friendly and dynamic as possible, while also focus on key areas of success for universities in enrollment management, retention, mentorships, and student success. Review collected by and hosted on G2.com.

I have not found a single downside to this platform! The company is constantly innovating, improving, and ensure that it remains dynamic, attractive and easy to use. Review collected by and hosted on G2.com.

PeopleGrove was able to help SJSU develop it's online mentoring platform SJSU² Mentoring & Meetups which has helped the university ensure that students are able to achieve career readiness and success through alumni connections. As PeopleGrove develops its product and services, it would help to continue engaging university partners in the development process . As PeopleGrove innovates, continuous communication and consultation about changes with partners would be helpful as there are some earlier features of the platform that are helpful to keep. Overall, the PeopleGrove team listens to feedback and works with their university partners to make sure that goals are achieved. Review collected by and hosted on G2.com.

As PeopleGrove develops its product and services, it would help to continue engaging university partners in the development process . As PeopleGrove innovates, continuous communication and consultation about changes with partners would be helpful as there are some earlier features of the platform that are helpful to keep. Review collected by and hosted on G2.com.