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I am currently responsible to review and implement all third party softwares internally for our organisation, by far this has been the best experience interacting with a Saas company. Right from the first demo to our onbaording and then a dedicated customer support everything was delightful and above expectations. The internal coordination (Sales & Product), committments and expectation setting was the best part. There was an answer / solution of almost 90% of our custom requirements (might be even more). It was not only about selling the software subscription but to understand the use case and provide that value addition along with it. Review collected by and hosted on G2.com.
Can't really think of one there was nothing as such to dislike, I only regret we couldn't proceed further using Peakflo for our internal operations because of a few internal use cases and workarounds from our in-house product. We would give a thought to reevaluate once we scale up our ops in the coming future and have core prds for our AP & AR. Review collected by and hosted on G2.com.
59 out of 60 Total Reviews for Peakflo
Overall Review Sentiment for Peakflo
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- Suitable for small to medium companies
- Able to a full range of Procure to Pay functions including Budget with audit trail
- Supports OCR for bills
- Able to interface to some of the accounting software such as Xero Review collected by and hosted on G2.com.
- May not able to cater to certain requirements of the company such as:-
1. Purchase Order closure functions (currently require user to amend the original Purchase Order amount individually to allow the system to close the Purchase Order)
2. System to trigger or disallow Bills to go through if above certain threshold amount
3. Budget should cater to exclusive of any tax that is withhold or paid to government bodies on behalf of the company as it is not a pure expenses to the business
- Reporting requirement is basic, user would need Peakflo to customised the report to be able to cater to users requirements Review collected by and hosted on G2.com.
- Business support team who is supportive to our need as start up and technology company that operate in fast paced and dynamic enviroment
- Ease to use and the economic value it provided for our business
- Peaklo has many connectivity and easy to intergrate into our existing tools (i.e. accounting software) Review collected by and hosted on G2.com.
- As Peakflo is also a start up founded 3 years ago (2021), I understand there are things that the company still need to developed, I am waiting for more features that help companies and finance professional to do their job better and meaningful (i.e. use of ai and machine learning to analyze and give useful insight of our transaction, mobile app version in IOS and Android ecosytem) Review collected by and hosted on G2.com.
Automatically sending email and reminder to tenant based on our workflow. Review collected by and hosted on G2.com.
All is good, it really helps to help follow up automatically by peakflo and easy to us to access all the data from our customer Review collected by and hosted on G2.com.
-Can OCR
-Pay directly thru Peakflo Wallet
-Good UI
Improvement from the previous review :
-Somehow it the sync is not realtime and got error --> its getting better and realtime with the notification on email when its done updated on Peakflo
-more OCR more time needed to reflect on peakflo --> don't need much time to wait for OCR to be reflected on Peakflo Review collected by and hosted on G2.com.
-Some user couldn't update the vendor selection on bills Review collected by and hosted on G2.com.
Whatsapp Billing process through just 2-3 clicks seamlessly Review collected by and hosted on G2.com.
We dont have export button for some objects and if we have, its not working because data is in huge quantum. Review collected by and hosted on G2.com.
Great help to our AR collection process
Software's interface is user-friendly, allowing the team to pick up and use it quickly.
Spandan and team are very responsive and will try their best to come up with solutions on the issues we encountered. Review collected by and hosted on G2.com.
Loading time of certain reports or features can take awhile due to larger data.
Page will auto refresh back to default when clicked the "go back button", thus having to refilter the information again.
More flexibilty in their standard reports to allow additional field/information when required. Review collected by and hosted on G2.com.
From small startups to mid-sized enterprises, Peakflo adapts well to different needs, making it appealing to a wide range of businesses Review collected by and hosted on G2.com.
- Some users mention that sync failures in transactions frequently occur, disrupting workflow smoothness.
- On the attachment page, it is advisable to add a scroller tool to facilitate viewing the attachments Review collected by and hosted on G2.com.
Customization Approval workflow and automatically posting to Accounting systems Review collected by and hosted on G2.com.
Sometime bug/errors is find from external, example; update from another peakflo's client will damage to our tenant Review collected by and hosted on G2.com.
We really satisfiy with the customer services. As well, the automatically reminder helps our finance team a lot Review collected by and hosted on G2.com.
The UI especially the font color is not easy to see Review collected by and hosted on G2.com.
For this peakflow, it is very helpful for us to control and remind invoices that are due and overdue. We can also communicate directly with customers within peakflo via WhatsApp Business after 24 hours. The customer portal available in email or WhatsApp invoice makes it very easy for customers to make payments. Review collected by and hosted on G2.com.
We use Peakflo and there are some issues, and it feels slow when searching for customers and invoices that we want to check. Review collected by and hosted on G2.com.
