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PeakCommerce Reviews & Product Details

Verified User in Education Management
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about PeakCommerce?

PeakCommerce provides its services at reasonable.Also we could automatically create invoices by using PeakCommerce.Also they provides all modes of payments.Also the best thing I liked about PeakCommerce is its recommendation system. Review collected by and hosted on G2.com.

What do you dislike about PeakCommerce?

Sometimes it's getting slow while rendering large size images.Also I felt their customer support as not much good Review collected by and hosted on G2.com.

What problems is PeakCommerce solving and how is that benefiting you?

Now we could automatically create invoices which was manually done before.Also we could send our clients to input their renewal number through the portal. Review collected by and hosted on G2.com.

PeakCommerce Overview

What is PeakCommerce?

PeakCommerce offers a cutting-edge subscription e-commerce platform for B2C and B2B merchants, enabling the creation of uniquely branded shopping experiences optimized for any device. Our platform seamlessly integrates with Zuora, providing robust subscription management and unifying e-commerce, account management, and case management. PeakCommerce supports multiple brands, billing systems, countries, currencies, and languages from a single cloud-based platform. With native integration with top subscription billing engines like Zuora, CRMs, support systems, and analytics tools, PeakCommerce ensures a real-time, beautiful subscription experience. Choose PeakCommerce for superior Zuora e-commerce solutions.

PeakCommerce Details
Languages Supported
Danish, German, English, Finnish, French, Italian, Japanese, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Vietnamese, Chinese (Simplified)
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Product Description

PeakCommerce is a self-service platform that enables businesses to build, manage and optimize the revenue relationships with their customers.


Seller Details
Year Founded
2016
HQ Location
San Diego, US
Twitter
@PeakCommerceHQ
2 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®

Gerald S.
GS
Overview Provided by:
CEO @ PeakCommerce

Recent PeakCommerce Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
""Absolutely fantastic"."
Secure and effectiveness to manage an online store. Excellent with linking to different payment methods. The customer service is so quick to resp...
Shifali S.
SS
Shifali S.Enterprise (> 1000 emp.)
4.5 out of 5
"My Peak Commerce review."
I liked the automatic invoice generation feature which saves lot of time when dealing with huge orders and its easy to use.
Subhendu Kumar S.
SS
Subhendu Kumar S.Mid-Market (51-1000 emp.)
4.0 out of 5
"Wonderful Targeting Tool"
Like the custom targeting mechanism for each user and convert them into a succesful customer.
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PeakCommerce Media

PeakCommerce Demo - My Account View Minimized Navigation
My Account View Minimized Navigation
PeakCommerce Demo - My Account View
My Account View
PeakCommerce Demo - In App Subscription Managment
In App Subscription Managment
PeakCommerce Demo - My Account View
My Account View
PeakCommerce Demo - My Account View 2
My Account View 2
PeakCommerce Demo - Admin Dashboard View
Admin Dashboard View
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Have you used PeakCommerce before?
Yes

10 out of 11 Total Reviews for PeakCommerce

4.2 out of 5
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Overall Review Sentiment for PeakCommerceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Pavan K.
PK
Computer Software
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about PeakCommerce?

I love how user-friendly PeakCommerce is. It's straightforward to use and understand, so I can set up and manage my online store quickly and easily. I also appreciate that the customer support team is always available to answer any questions or provide guidance whenever needed. Plus, the built-in reporting and analytics tools are beneficial for understanding my customer base, and the intuitive design allows me to quickly and easily customize the look and feel of my store. Review collected by and hosted on G2.com.

What do you dislike about PeakCommerce?

The biggest downside to PeakCommerce is that it can be challenging to customize the platform to meet the specific needs of a particular business. The platform also lacks some of the more advanced features that other e-commerce solutions offer, and customer service can be slow to respond to inquiries. Additionally, the pricing model is somewhat confusing, and the fees can add up quickly. Review collected by and hosted on G2.com.

What problems is PeakCommerce solving and how is that benefiting you?

PeakCommerce is helping businesses optimize their eCommerce operations by providing a comprehensive platform that simplifies the process of setting up, managing, and marketing an online store. With PeakCommerce, companies can streamline operations, enhance customer experience, increase sales, and reduce costs. This can benefit businesses by providing them with an easy-to-use platform that simplifies the process of setting up, managing, and marketing their online store and gives them access to tools that can help them increase sales and reduce costs. PeakCommerce offers a range of features that can help businesses customize and personalize their stores, such as custom product pages, product searches, and more. Review collected by and hosted on G2.com.

Shifali S.
SS
Student
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about PeakCommerce?

I liked the automatic invoice generation feature which saves lot of time when dealing with huge orders and its easy to use. Review collected by and hosted on G2.com.

What do you dislike about PeakCommerce?

When you will setup the software so it takes time and I faced render issues. Review collected by and hosted on G2.com.

What problems is PeakCommerce solving and how is that benefiting you?

So PeakCommerce has automated the most manual work and now teams can easy do there work and create invoices which helped us in better management. Review collected by and hosted on G2.com.

Subhendu Kumar S.
SS
Senior Software Engineer I3
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about PeakCommerce?

Like the custom targeting mechanism for each user and convert them into a succesful customer. Review collected by and hosted on G2.com.

What do you dislike about PeakCommerce?

Nothing as of now. Seems like smooth exprience. Review collected by and hosted on G2.com.

What problems is PeakCommerce solving and how is that benefiting you?

There seems to be lot of user who visit our website but unable to convert them into as customer. Loosing customer without understanding the actual reason is painful. This tool overcome this pain for us. Review collected by and hosted on G2.com.

Md Mohsin T.
MT
Senior Sales Marketing Executive
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about PeakCommerce?

Lead to cash analysis, Intent-based promotions, predictive bundle and rules for all the customers. Review collected by and hosted on G2.com.

What do you dislike about PeakCommerce?

I don't see any defect till now but still looking into it. Review collected by and hosted on G2.com.

What problems is PeakCommerce solving and how is that benefiting you?

reducing the work and simplifying all the complex things for customers so everything is in one place. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about PeakCommerce?

Overall, PeakCommerce combines robust functionality, user-friendliness, customization options, scalability, marketing tools, analytics, and responsive customer support to provide businesses with a powerful and advantageous e-commerce solution. Review collected by and hosted on G2.com.

What do you dislike about PeakCommerce?

The image rendering is not good as expected when we are handling high-resolution images within the framework Review collected by and hosted on G2.com.

What problems is PeakCommerce solving and how is that benefiting you?

It streamlines online store management, provides customer support, and offers essential e-commerce features. These benefits include time and effort savings, improved user experience, increased sales potential, reliable assistance, and a simpler approach to e-commerce management Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PeakCommerce?

Prior we had a homegrown webform that had some very big limitations. It didn't integrate to our CRM or financial system , didn't have the ability to account for non standard pricing, didn;'t allow for the automatic creation of invoices, didn;t allow for upsell/addition of new products to the clients portfolio, didn;t allow for payments to be made by credit card and didn't allow for the client to view any invoices. Review collected by and hosted on G2.com.

What do you dislike about PeakCommerce?

The implementation process was slow but I feel that was more due to our requirements and our ERP requirements then to the product itself. Review collected by and hosted on G2.com.

What problems is PeakCommerce solving and how is that benefiting you?

PeakCommerce automated many features our revenue ops team had to manually process prior. It also decreased the number of quotes our sales team had to manually process as our sales team could send clients to input their renewal numbers through the portal. This let them focus on key accounts and selling additional products and services . Review collected by and hosted on G2.com.

Verified User in E-Learning
AE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PeakCommerce?

Automating a cumbersome-yet-routine renewal process for standard/typical configurations did wonders for our team capacity. As new products or prices were added to the catalog, we were able to adjust the website's logic to match. Information flowed reliably between CRM and site. Review collected by and hosted on G2.com.

What do you dislike about PeakCommerce?

Our specific business model has several quirks that were initially difficult to replicate. This cost extra setup time upfront. Review collected by and hosted on G2.com.

What problems is PeakCommerce solving and how is that benefiting you?

In addition to the additional team bandwidth created by automation (as mentioned above), it was also beneficial to be able to take a la carte payments for any purchase, pre-existing or not, from any customer- not just those who actually used the site to make a purchase. Much of our market tends towards doing business in an analog way, but we have been ready in advance as they move forward technologically on their end. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about PeakCommerce?

We were able to significantly streamline our license renewal campaigns by utilizing a self-service platform's robust functionality, ease of access, navigation and availability of various payment options. It is also highly customizable and was able to meet our aesthetic needs in addition to the industry specific nuance. Finally the information flow between the platform and SalesForce CRM was instantaneous, offering timely and reliable metrics for either scheduled reporting or ad-hoc instances. Review collected by and hosted on G2.com.

What do you dislike about PeakCommerce?

I would say the initial set up took more time than expected but perhaps it had to do with our extremely specific system requirements necessary for that industry. Review collected by and hosted on G2.com.

What problems is PeakCommerce solving and how is that benefiting you?

We wanted to offload the capacity of our sales staff by pushing some of their day-to-day interaction with customers to the self-service platform. We also wanted to have immediate campaign metrics and other revenue and product utilization data. We had significant success, at one point having 80% of customers accessing and using the e-commernce self-service platform for their renewal and expansion needs. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about PeakCommerce?

Streamlining our backend processes, ease of use, and most importantly, the reliable information exchange between systems. Review collected by and hosted on G2.com.

What do you dislike about PeakCommerce?

Our business model was highly unique and required some additional setup. Since then it has worked flawlessly. Review collected by and hosted on G2.com.

What problems is PeakCommerce solving and how is that benefiting you?

Helped our team better utilize brainpower. Allowed us to spend more time on complex issues. Would not have been able to scale at the same rate. Review collected by and hosted on G2.com.

Garrett B.
GB
CIO
Telecommunications
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about PeakCommerce?

One time payments, ease of use for our users, seamless integration with Zuora. Review collected by and hosted on G2.com.

What do you dislike about PeakCommerce?

Nothing so far. There are times when changes take a little longer than expected, but we all understand there can be mitigating factors. Review collected by and hosted on G2.com.

What problems is PeakCommerce solving and how is that benefiting you?

We have reduced the calls to our Billing department. Review collected by and hosted on G2.com.