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PDQ Connect Reviews & Product Details

David N.
DN
IT Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about PDQ Connect?

I can easily access PDQ connect from any computer, within the browser. Many of the actions I use on PDQ Connect are automated. Review collected by and hosted on G2.com.

What do you dislike about PDQ Connect?

I do not like that there is no remote access feature. Review collected by and hosted on G2.com.

What problems is PDQ Connect solving and how is that benefiting you?

I am a 1 person shop supporting over 60 people in the office and remote. PDQ Connect allows me to easily keep machines up to date and secure. Review collected by and hosted on G2.com.

PDQ Connect Overview

What is PDQ Connect?

Cloud-based patch management that’s simple, secure, and pretty damn quick. (See what we did there?) Designed by sysadmins, for sysadmins, PDQ Connect allows you to automate deployments, nerd out on reports, instantly access remote devices, and address vulnerabilities in as little as one click — all from a single, intuitive console. Simply put, PDQ Connect takes care of your environment so you can spend more time focusing on the things that truly matter. Like naps. ______________ Deploy quickly: Effortlessly deploy software, files, and configurations using prebuilt or custom packages. Automate deployments to keep devices updated and secure while you finally get some sleep. Proactively secure your environment: Discover CVEs currently impacting your environment and resolve threats in as little as one click. If only help desk tickets were that easy. Gain instant remote access: Enjoy remote desktop functionality, even while the user is away from their desk (at least someone is getting a break) — complete with multimonitor support and secure file transfer. Generate insightful reports: Track installed software, hardware age, manufacturer models, and much more. Schedule reports to let the boss know you’re crushing it. Access comprehensive support: US-based support for when you need a human, an extensive Knowledge Base for when you don’t.

PDQ Connect Details
Product Website
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Product Description

PDQ Connect is an agent-based software deployment tool used to keep Windows PCs up to date, all without leaving your chair or bothering end users.

How do you position yourself against your competitors?

Ease of use: Built by sysadmins who know firsthand the pain points of managing an environment, PDQ Connect is intuitive and easy to implement without skimping on capability.

Speed & efficiency: Warp-speed deployments, automations, vulnerability resolution, and remote device access mean you may just get to go home early one of these days.


Seller Details
Seller
PDQ.com
Company Website
Year Founded
2001
HQ Location
Salt Lake City, Utah, United States
Twitter
@admarsenal
976 Twitter followers
LinkedIn® Page
www.linkedin.com
264 employees on LinkedIn®
Description

PDQ.com is a software vendor that specializes in providing IT management solutions, particularly in the areas of patch management and software deployment. Their flagship products, PDQ Deploy and PDQ Inventory, enable system administrators to efficiently manage and automate the deployment of software and updates across multiple Windows machines. With a focus on user-friendly interfaces and powerful features, PDQ.com aims to streamline IT processes, enhance productivity, and ensure system security for organizations of all sizes. For more information, visit their website at https://www.PDQ.com.


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Recent PDQ Connect Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"PDQ connect is alright"
It saves a lot of time and is actually quite convenient. Supports lots of applications.
JP
Jeff P.Mid-Market (51-1000 emp.)
4.5 out of 5
"Perfect for WHF blended companies"
I get to manage the clients that work remotely that aren't limited to VPN-only usage.
David N.
DN
David N.Mid-Market (51-1000 emp.)
5.0 out of 5
"PDQ Connect allows me to easily manage my user's machines in the office and remote."
I can easily access PDQ connect from any computer, within the browser. Many of the actions I use on PDQ Connect are automated.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

PDQ Connect Media

PDQ Connect Demo - Group Devices
Example group that includes devices with a version of Chrome that isn't the latest one.
PDQ Connect Demo - Automate Deployments
Example automation that deploys the latest version of Chrome every other Sunday at 2am to the 'Old Chrome' group
PDQ Connect Demo - Use the Package Library
Over 100 pre-built packages, all kept up-to-date and tested by our team to verify a silent install
PDQ Connect Demo - Report
Create custom reports to see devices grouped by installed software, hardware and its age, manufacturer models, and more.
PDQ Connect Demo - View past deployments
Easily view and filter past deployment details and results, error message logs, and command history. For failed deployments, redeploy with one click.
Full demo for your viewing pleasure. Let Brock and his strawberry-blonde beard take you soaring, tumbling, freewheeling on magic PDQ Connect ride.
Play PDQ Connect Video
Full demo for your viewing pleasure. Let Brock and his strawberry-blonde beard take you soaring, tumbling, freewheeling on magic PDQ Connect ride.
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11 out of 12 Total Reviews for PDQ Connect

4.6 out of 5
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11 out of 12 Total Reviews for PDQ Connect
4.6 out of 5
11 out of 12 Total Reviews for PDQ Connect
4.6 out of 5

PDQ Connect Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for PDQ ConnectQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Jason P.
JP
Team Lead, Tech Support & Infrastructure
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about PDQ Connect?

Having come from PDQ Deploy/Inventory, just being able have better line of sight to my fleet of 1000+ computers is super exciting. I also like that everything is now in one place, rather than between two apps. Review collected by and hosted on G2.com.

What do you dislike about PDQ Connect?

That the devices do not compain the "Display Name" for the user, but just the logon name. I like being able to search for devices by the name of the user who uses it, and while that worked in Inventory it's not possible in Connect. I wish device statuses and deployment statuses updated a little more frequently. Aside from that, most of what I want is coming on the roadmap. Review collected by and hosted on G2.com.

What problems is PDQ Connect solving and how is that benefiting you?

The biggest one is access to remote computers who are off network. We're also excited by the prospect of being able to update our VPN software remotely... something we couldn't do when we needed the VPN software to connect remotely. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about PDQ Connect?

The flexibility and continued improvement, it seems like the goal is to reach full parity with the on-prem solutions. When the API and PowersShell scanners are released this will be a much more feature rich product. While it's not part of the application neccesarily, the roadmap letting you know what's on the horizon is a really nice touch from the team. Review collected by and hosted on G2.com.

What do you dislike about PDQ Connect?

Reporting could be a bit better, an advanced report builder would be nice. Deployment errors could also use some work, you get a lot of noise, something that referenced just the last exit code would be great for people that develop their own packages. The UI could use a bit of work, most elements can't be copied in a meaningful way so you're stuck with the tedium of putting things in from scratch multiple times. Review collected by and hosted on G2.com.

What problems is PDQ Connect solving and how is that benefiting you?

Helping majorly with our SOC audits, keeping software up to date, and reporting on config issues we may not have seen otherwise. Being in a fully distributed environment, we needed something that was cloud-first to keep our endpoints up to date. Review collected by and hosted on G2.com.

Response from Keaton Wagner of PDQ Connect

Thanks for the review! Love to see the roadmap getting some love and I'll be sure to pass your feedback around reporting on to the product team. Cheers!

Verified User in Consulting
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about PDQ Connect?

The deployment speed is probably the best thing about Connect. Our previous system took forever to send out packages, and we had no clue sometimes whether they properly deployed or not. With Connect, I can deploy an app to a device halfway around the world and it's finished in a few minutes...sometimes even under a minute.

The PDQ managed packages are great too. I no longer need to worry about keeping popular software titles up-to-date. PDQ does it for us! Review collected by and hosted on G2.com.

What do you dislike about PDQ Connect?

We've been with Connect pretty much since it's launch. We realize it's still much in development and new features are still coming out, so we're ok with what we have so far. But we wouldn't mind new features being released a little more quickly :-) Review collected by and hosted on G2.com.

What problems is PDQ Connect solving and how is that benefiting you?

Connect makes it easy to manage and deploy software to all our global devices in a single product. Review collected by and hosted on G2.com.

JS
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about PDQ Connect?

This is the first tool we have used to manage our remote computers. It is simple and easy to use and does not require a lot of system expertise which is important for a small non-profit. It was quick and simple to set up. We also use it to provision new systems and get them ready to deploy. Review collected by and hosted on G2.com.

What do you dislike about PDQ Connect?

I don't really have any dislikes at this time. Review collected by and hosted on G2.com.

What problems is PDQ Connect solving and how is that benefiting you?

We have a large group of remote users who don't come in the office very often. We can update their computer, add desktop/URL links when needed and roll out application updates and fixes. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about PDQ Connect?

It saves a lot of time and is actually quite convenient. Supports lots of applications. Review collected by and hosted on G2.com.

What do you dislike about PDQ Connect?

I don't think it's very essential and there's plenty of other ways to automate application installation. Review collected by and hosted on G2.com.

What problems is PDQ Connect solving and how is that benefiting you?

Patch and application installation and maintenance benefits a lot of people. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about PDQ Connect?

I really like how I can organize the devices and update the software based on that organization. Developing packages is also extremely simple. Even when I have run into a few issues, PDQ is quick to respond to my ticket. This is significantly helping our IT Department be more effective in sending updates. Review collected by and hosted on G2.com.

What do you dislike about PDQ Connect?

I need more details with some of the errors that appear. Additionally, even when scanning devices, the software shown is not always correct. Review collected by and hosted on G2.com.

What problems is PDQ Connect solving and how is that benefiting you?

We were having issues sending updated software, removing old links, adding new links, and general Windows Updates. It is a huge benefit to us using PDQ. It is fast and we have far more control of how we interact with remote devices. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
AB
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about PDQ Connect?

It is speedy and fast to deploy to devices both on and off prem with Connect because it now uses an agent. It is super easy to deploy either via deploy and inventory if you already use it, gpo, or a small installer. Review collected by and hosted on G2.com.

What do you dislike about PDQ Connect?

It's still new and has a few quirks and missing some of the functionality compared to their on premisis deploy and inventory products. They are actively adding in features though. Review collected by and hosted on G2.com.

What problems is PDQ Connect solving and how is that benefiting you?

Being able to deploy updates and new software to devices that are rarely if ever on the local network or VPN. Any time a machine comes online no matter where it now can check in for waiting products. Review collected by and hosted on G2.com.

JP
Network Admin
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about PDQ Connect?

I get to manage the clients that work remotely that aren't limited to VPN-only usage. Review collected by and hosted on G2.com.

What do you dislike about PDQ Connect?

It's not as robust as the full product yet, but I look forward to when it starts to come close. Review collected by and hosted on G2.com.

What problems is PDQ Connect solving and how is that benefiting you?

Our random machines that are out on odd roles that don't have the ability to be scanned by our local server can now be managed without issue. Review collected by and hosted on G2.com.

EK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about PDQ Connect?

Simplicity for deployments, reliability for connections Review collected by and hosted on G2.com.

What do you dislike about PDQ Connect?

It's a bit of a pipedream, but I'd like for my existing PDQ Deploy packages to be able to be easily moved over to Connect Review collected by and hosted on G2.com.

What problems is PDQ Connect solving and how is that benefiting you?

Hardware inventory and software deployment for remote machines Review collected by and hosted on G2.com.

Response from Keaton Wagner of PDQ Connect

Thanks for the review, Eric! We are in the very early stages of developing a solution to move Deploy packages over to Connect. It's so early we don't even have a timeline yet, but we're working to not let your pipe dreams be dreams!

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about PDQ Connect?

It allows multiple PCs at my business to be updated at once. Review collected by and hosted on G2.com.

What do you dislike about PDQ Connect?

Licensing can be a problem if we get too many employees at once. Review collected by and hosted on G2.com.

What problems is PDQ Connect solving and how is that benefiting you?

It is solving laptop deployment time. Review collected by and hosted on G2.com.

PDQ Connect