Best Software for 2025 is now live!
Show rating breakdown
Save to My Lists
Claimed
Claimed

Top Rated PawLoyalty Alternatives

PawLoyalty Reviews & Product Details

PawLoyalty Overview

What is PawLoyalty?

PawLoyalty Software is simple business management software for sophisticated business owners. We focus on supporting your business growth (thru actionable reporting), keeping customers engaged and informed (thru automated emails, newsletter blasts and online booking) and reduce staff costs by increasing operational efficiencies thru processes and reporting.

PawLoyalty Details
Languages Supported
English
Show LessShow More
Product Description

PawLoyalty allows you to serve your customers by managing your business needs and revenue with scheduling management, customer pet health records, reporting and more all from one online source.

How do you position yourself against your competitors?

We are a customer service focused company who prides itself on having phone support available 365 days a year. We ensure the successful transition to our product by doing customized set-ups, private staff trainings, go-live check lists and weekly check-in calls for the first 90 days.

Our software does everything you need it to, PLUS we also help drive sales thru call tracking, daycare evaluation conversion tracking, tour conversion tracking, training consultation conversion tracking. We are the only company who has an embeded iframe for your website and facebook page so customers never have to leave your website to request an appointment.


Seller Details
Year Founded
1997
HQ Location
Sonoma, CA
Twitter
@PawLoyalty
465 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®

Garret T.
GT
Overview Provided by:
Helping Pet Business Owners Deliver Highest Quality of Care

Recent PawLoyalty Reviews

Otawah P.
OP
Otawah P.Small-Business (50 or fewer emp.)
3.0 out of 5
"It is a game changer just some bugs"
It is a new way to organize and successfully check your guest in and out. The best part was that we could put icons up to help us with the dogs nee...
BB
Barbara B.Small-Business (50 or fewer emp.)
4.0 out of 5
"The software is great if used properly "
Love how the software keeps everything organized in one place
nancy a.
NA
nancy a.Small-Business (50 or fewer emp.)
5.0 out of 5
"Simple to Use. Great Support. Pet Parents Love the Report Cards"
I love that my customers are engaged and appreciate the extra effort that the software let's us provide. I love that my staff learned the softwa...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

PawLoyalty Media

Answer a few questions to help the PawLoyalty community
Have you used PawLoyalty before?
Yes

3 PawLoyalty Reviews

4.0 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
3 PawLoyalty Reviews
4.0 out of 5
3 PawLoyalty Reviews
4.0 out of 5
G2 reviews are authentic and verified.
Otawah P.
OP
Customer service rep
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about PawLoyalty?

It is a new way to organize and successfully check your guest in and out. The best part was that we could put icons up to help us with the dogs needs. Vaccines have never been easier to input and when we needed to upload them all you had to do was drag and press upload. Review collected by and hosted on G2.com.

What do you dislike about PawLoyalty?

There were constant problems with the software running slow. I guess because we shared it over a server certain times of the day were impossible. Having a customer pay without a card on file would sometimes be a bit buggy. Meaning that we maybe would have to reload the page and restart the transaction to get it to work. Some of the receipts are hard for our customers to read and that would cause issues. Review collected by and hosted on G2.com.

Recommendations to others considering PawLoyalty:

Try to not work on one server. It will save you so much time. Review collected by and hosted on G2.com.

What problems is PawLoyalty solving and how is that benefiting you?

We could reach our clients with very few clicks. This gives the appearance that we know mostly everything from the top of our heads.It was so easy for us to keep track of anything good or bad about our clients because of notes that we could input. Review collected by and hosted on G2.com.

BB
Pet groomer
Consumer Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about PawLoyalty?

Love how the software keeps everything organized in one place Review collected by and hosted on G2.com.

What do you dislike about PawLoyalty?

The software overall is great and can be very helpful however lately the software randomly changes the breed of dogs. Unsure why it does it and it's definitely just at random. Review collected by and hosted on G2.com.

What problems is PawLoyalty solving and how is that benefiting you?

Can keep us organized with grooming and with the boarding. Review collected by and hosted on G2.com.

nancy a.
NA
TOP DOG
Veterinary
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about PawLoyalty?

I love that my customers are engaged and appreciate the extra effort that the software let's us provide.

I love that my staff learned the software in a matter of 90 minutes.

I love that it helps put processes around everything we do from operations to sales to employee mgmt.

I love that they are always adding new reports and other features that help us grow.

I love that their reporting can tell me how my business is performing.

I love that it manages employee time clocks & commissions.

I love that clients can book an appointment thru our website or facebook page.

I love that customer support staff answers the phone, is friendly and knows the product very well. Review collected by and hosted on G2.com.

What do you dislike about PawLoyalty?

I would have them be more proactive about talking about what new features are coming. Review collected by and hosted on G2.com.

Recommendations to others considering PawLoyalty:

See a demo and talk to their team. This is what sold me. I felt that everyone I talked to loved working there, was passionate about pets, knew their product inside and out and really took the time to learn about my business to help me determine if it was going to be a good fit. Review collected by and hosted on G2.com.

What problems is PawLoyalty solving and how is that benefiting you?

1. Make the check-in process super fast for our clients. We can now check someone in 5 seconds for daycare and under 20 seconds (with verifying feeding, meds, etc) for boarding appointments.

2. We needed to keep track of customer information (behavior, vaccines, birthdays, feeding, medications). This software is simple to run reports to see this information or see details in each customer pet health record.

3. We wanted to engage customers better. We want them to be reminded about vaccines, updates about their pet and allow us to provide catered services for their persona. The software has allowed us to WOW our pet parents. Review collected by and hosted on G2.com.

There are not enough reviews of PawLoyalty for G2 to provide buying insight. Below are some alternatives with more reviews:

1
Kennel Connection Logo
Kennel Connection
3.8
(5)
Kennel Connection is a pet care facility management software that provides owner and pet history that includes pet photos, a scheduling system with a calendar that lets you view the month, track payments, customer balances, and more.
2
MoeGo Logo
MoeGo
4.9
(103)
MoeGo is an all-in-one modern grooming software designed to help manage and grow business.
3
DaySmart Pet Logo
DaySmart Pet
3.9
(34)
DaySmart Pet (formally 123pet) is a pet services business management solution for all aspects of the pet services industry including grooming and daycare. Robust and innovative, DaySmart Pet offers everything from advanced marketing tools and online booking to intuitive scheduling and mobile apps. Built with the everyday entrepreneur in mind, DaySmart Pet allows users more time with their craft and clients, streamlines business tasks, and improves time management to boost profit and maintain productivity.
4
Easy Busy Pets Logo
Easy Busy Pets
5.0
(2)
Easy Busy Pets is a pet management solution that allows you to schedule appointments online, manage and process credit card information, organize your schedule, clients, pets, services and more from one centralized system.
5
Gingr Logo
Gingr
4.1
(14)
Gingr is a web-based kennel and doggy daycare software designed to make running your pet care business more manageable with integrated features from reservations to billing to customer connection and more.
6
Revelation Pets Logo
Revelation Pets
5.0
(1)
Revelation Pets is a web-based kennel and cattery software that allows you to manage and update bookings, customers, pet details, vet information and more by creating bookings while you are on the phone with a customer.
7
ProPet Logo
ProPet
5.0
(2)
ProPet Software Inc. is an Ottawa based software company focused on delivering a high performance business solution for the pet industry.
8
Pawfinity Logo
Pawfinity
3.9
(10)
Pawfinity's clean, fast, and intuitive interface improves efficiency in your grooming salon, kennel, boarding facility, dog daycare, or pet sitting business while reducing the overhead associated with the organization and use of client information.
9
PetLinx Logo
PetLinx
4.3
(13)
PetLinx is a pet facility management software that is configurable to fit your business needs from grooming, boarding to dog/cat daycare.
10
Savvy Pet Spa Logo
Savvy Pet Spa
5.0
(14)
Savvy Pet Spa is the most personalised software specially for Pet Groomers. We know the pace of your Pet Grooming business. How? Because this Software is created by Groomers for Groomers! Savvy Pet Spa is more than your regular Appointment Scheduling Software. We seamlessly automate key parts of your Business from Business Reports, Data Management and organization, Payments, Customer Relations, Marketing and so much more.. Savvy Pet Spa is also one of the largest communities of Pet Groomers worldwide; which allows our followers and users to get first-hand, and valuable information about Dog Grooming Industry and Pet Business optimization solutions from fellow industry-mates.
Show More