The ability to use git in a dev, test and live environment makes developing a Drupal site for a client quicker when developing custom modules and themes. Having the ability to use multidev for staging features with each team member saves so much time in setting up environments and performing tests. Combined with using lando to replicate the pantheon environment locally gives our team the resources needed to get projects done efficiently. Review collected by and hosted on G2.com.
There are some issues with getting a Drupal site setup the first time. You need to keep the system in sftp mode until you get the site installed then move over to git to make sure the installer can create the settings file. However this is documented but a pain until you find it. Also renaming sites in the dashboard is not supported. So you have to create a new site, migrate the data and code and remove the old site. So make sure you get the internal name the way you like it first. Review collected by and hosted on G2.com.
Video Reviews
Pantheon provides reliable & fast hosting for the complex & high traffic sites I build and support.
Encompasses everything we need to deliver our client's sites to the web
Solve complex business needs
704 out of 705 Total Reviews for Pantheon
Overall Review Sentiment for Pantheon
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Have to say the support desk, which is for me the backbone of a company. Too bad not many in the hierarchy realise that. (Yes, pay the good ones (only the good ones) more!)
Currently I am in the free tier (silver), so usually support is very simple. I have a question, reply will be; Here is the support page! This is generally everywhere and also with Pantheon, however all understandable due being in a free tier.
However, most of the time with Pantheon, I have a feeling they actually look at the issue, in my case mostly technical, and give me the relevant pages and a possible solution how you might fix it. Limited support due my free tier, but their information they give is something that I can work it. That for me is important, due I have problems to fix.
If this is the case, I wonder how it would be as a paid customer, maybe I should persuede my boss :D Review collected by and hosted on G2.com.
Technical documentation is sometimes hard to find or not pointing to relevant information (very short documentation), maybe the administrative documentation is based on an older dashboard? Review collected by and hosted on G2.com.
The platform works seamlessly with GitHub which allows our team to safely manage and deploy code, and perform thorough testing across the board. Review collected by and hosted on G2.com.
At times the security system updates took longer than we initially anticipated and did not meet our expectations when we did have to push through updates. Review collected by and hosted on G2.com.
The service is consistent in keeping websites online and running fast. I like how they provide 24/7 customer service and the representatives are very knowledgeable. They make updating websites and pushing code to production easy with their dashboard where you can do a lot of things with just one click. I would highly recommend Pantheon for hosting Wordpress and Drupal websites. Review collected by and hosted on G2.com.
The platform can be limited if you want to add third party applications from companies like Microsoft. I also wished I can automate certain tasks like copying files and database from one environment to the next. Review collected by and hosted on G2.com.
Rock solid reliability, uptime, and customer support. Works well for our team that is responsible for a critical website but does not have a deep technical bench in-house. Review collected by and hosted on G2.com.
Little to complain about here. Pantheon always resolves issues that do come up in a timely manner. Review collected by and hosted on G2.com.
I have been using Pantheon of numerous years now and I find its to be a superior all-in-one platform. Source control, image promotion, backup and restore, easy control panel. I love how easy it was to migrate to pantheon and how great the documentation and support is. Every time I need to troubleshoot, I get the absolute best response and easy to follow instructions for solving my problems. Review collected by and hosted on G2.com.
The only item that Pantheon does not support is email. I wish there was a complimentary service that Pantheon offered for sending email. Review collected by and hosted on G2.com.
Customer support has been the best thing about Pantheon this year. Most of the time support will get back to us within 15-30 minutes. Review collected by and hosted on G2.com.
This year, we observed more downtime in the application compared to previous years. During one update, we encountered an issue where we couldn’t merge our multidevs. Initially, it took some effort to convey that there was a problem. However, once other companies began experiencing similar issues, the response from the team shifted significantly. They became highly proactive and hands-on, providing us with one-on-one support. Review collected by and hosted on G2.com.
Monitoring the resources working behind the events webpage. Also the Customer Support aspect was wonderful experience Review collected by and hosted on G2.com.
ease of use : Navigation can be a bit tricky sometimes, but not very bothersome. Review collected by and hosted on G2.com.
So many things, I love their novel approach to having a dev site with git, that you one-click deploy to stage, which syncs the db from prod down to stage to test, then a final one-click deploy to prod. Review collected by and hosted on G2.com.
LIke any platform, there's a bit of a learning curve, but it's manageable, and their support is terrific. Review collected by and hosted on G2.com.
Multidev environments, Dev/Test/Prod environments, Site Dashboard, ease of use to get local files, code updates Review collected by and hosted on G2.com.
They don't support Drupal Multisites, when sites in development Freeze, a little expensive for smaller sites Review collected by and hosted on G2.com.
In my view, the standout feature of Pantheon is its seamless integration and management of WordPress and Drupal websites. It offers a user-friendly interface that simplifies complex site operations. The platform shines in its ability to enhance website performance and security, especially for sites with high traffic. It's particularly favored for its scalability and reliability, making it an excellent choice for professionals who need robust web hosting solutions. Review collected by and hosted on G2.com.
Pantheon's platform can be complex for beginners, with its advanced features and technical setups posing a challenge for those not familiar with in-depth website management. This might make it less user-friendly for small teams or individuals without technical backgrounds. Review collected by and hosted on G2.com.
