PandaDoc API Reviews & Product Details

The PandaDoc API makes it incredibly easy to integrate document workflows directly into our systems. Its versatility allows for smooth customization, enabling us to streamline document creation, e-signatures, and tracking all within one platform. The API documentation is comprehensive, and the support team is responsive, making implementation straightforward even for complex workflows. We’ve noticed improved efficiency and a significant reduction in manual tasks thanks to this API. Review collected by and hosted on G2.com.

While the PandaDoc API is robust, it can be a bit overwhelming at first for smaller teams or those new to API integrations. Some advanced features require more time to understand fully, and it would be helpful if there were more beginner-friendly resources or step-by-step guides available. Additionally, occasional minor updates can affect compatibility, so having a bit more transparency or heads-up for such changes would be beneficial. Review collected by and hosted on G2.com.

What I like best about the PandaDoc API is its ability to support the development of custom workflows that perfectly align with my clients' needs. As a Project Manager, I often prefer PandaDoc because I can build tailored solutions on top of its existing functionality. This flexibility is invaluable when setting up integrated systems for my clients. Review collected by and hosted on G2.com.

There are times when I need to work around certain restrictions/ limitations or wait for more advanced capabilities to be released. However, like most software, PandaDoc continues to evolve and improve over time. I believe it’s a matter of being patient and giving it time to grow, as these limitations will most likely be addressed in future updates. Review collected by and hosted on G2.com.

PandaDoc Api is very intuitive and adaptable to our business needs. As we have built out our software stack the PandaDoc team has worked with us to add the features we need cost effectively and Timely. There Customer Success team is very responsive and checks in regularly Review collected by and hosted on G2.com.

Very little honestly. All our feedback generally is implemented within 12 months. Review collected by and hosted on G2.com.

As a small law firm, we've relied on PandaDoc for over two years to streamline our client retainer fee agreements. The software has allowed us to quickly send e-agreements to clients, simplifying the signing process and ensuring prompt payment collection. With its user-friendly interface and efficient e-signature capabilities, PandaDoc has become an essential tool in managing our legal documents and maintaining a smooth client onboarding process. We use PandaDoc every day to send agreements and sales promotional materials.

PandaDoc’s functionality is remarkably easy to use, both for our team and our clients. The platform offers a wide variety of customizable templates, allowing us to quickly create and send professional-looking documents tailored to our firm’s needs. It integrates seamlessly with many CRM systems, either directly or through Zapier, which further enhances our workflow by automatically connecting client data. One of the standout features is its ability to track when documents are opened, providing useful analytics on views and interactions. Additionally, the mobile app adds convenience by allowing us to manage and send documents on the go, ensuring we stay connected to our clients wherever we are.

PandaDoc’s user interface is incredibly user-friendly, making it easy for both beginners and experienced users to navigate without much of a learning curve. The platform’s performance has been consistently reliable; we’ve experienced no significant bugs or crashes, which speaks to its solid design. While the sales support we received during onboarding was excellent, we’ve rarely needed live customer support since the software is so dependable and intuitive to use. The overall experience has been smooth, allowing us to focus on serving our clients without worrying about technical issues or downtime.

PandaDoc’s pricing is competitive compared to other e-signature and document management products on the market. It offers flexible solutions with various pricing tiers that cater to businesses of different sizes, making it accessible for smaller firms like ours while still providing robust options for larger organizations. Given the range of features—from customizable templates and CRM integrations to detailed document tracking and analytics—the platform delivers excellent value. For the time and efficiency it saves, especially in handling legal agreements and collecting payments, we believe PandaDoc is well worth the investment. Review collected by and hosted on G2.com.

While PandaDoc has been an excellent tool for our firm, there are a few drawbacks. Unfortunately, it doesn’t directly integrate with our legal CRM, so we’ve had to rely on a workaround using Zapier, which adds an extra step to our workflow. Additionally, the "Pay Now" feature, which would allow us to collect payments directly through the platform, requires a separate subscription and does not work with our merchant services provider. Lastly, the cost of adding additional users is higher than we’d prefer, which limits our ability to expand usage across the team without significantly increasing expenses. Review collected by and hosted on G2.com.

What I like most is the template automation, it's very simple to create and reuse templates for branding . Review collected by and hosted on G2.com.

What I dislike most is the learning curve and sometimes documentation can be unclear for more advanced use on the platform. Review collected by and hosted on G2.com.

Well-documented, easy to test in a sandbox. Review collected by and hosted on G2.com.

There is not much to dislike. When our account was initially set up, the API access was not quite configured/turned on correctly. After a short email exchange with the PandaDoc support team, our developer was activated and on his way.

Twe features to improve:

We would like to see some more conditional flexibility with mandatory fields and;

Multiple distribution targets and order of signing are not yet fully supported in the API. Review collected by and hosted on G2.com.

The documentation is simple and straightforward and easy to implement an integration. It has been reliable ever since we first created the integration. Account management and support are very responsive. We have used all of the features that made it our top choice when selecting an eSignature integration. Review collected by and hosted on G2.com.

It seems that on occasion the automated email does not reach the destination, or the link does not work so we have to intervene manually. Review collected by and hosted on G2.com.

The debug logs that you guys make available along with the extensive developer documentation makes implementations simple and easy to debug. Review collected by and hosted on G2.com.

I understand why, but we create and send documents all in one go, making a call out to create th doc then having to wait for the webhook that the doc status is correct to then be able to send it requires a lot of coding and some complexity on the backend. It would be nice to have the option to create and send the document in one call. Review collected by and hosted on G2.com.

The PandaDoc API has been very helpful in terms of ease of use and its AI for FAQ Review collected by and hosted on G2.com.

only has 7 day trial period and the amount should be lower since this will be use on daily basis. Review collected by and hosted on G2.com.

Very easy to use! Have it integrated with Greenhouse and does a fantastic job pulling offer details to generate the offer letter to send to candidates.

We received positive feedback from candidates regarding it's ease of use.

It's easy to create templates and send documents to candidates/clients! Review collected by and hosted on G2.com.

I think it's hard for us to find certain documents at times but I think that is more of a user/team issue on our end. Review collected by and hosted on G2.com.