OVHcloud Reviews & Product Details

Moving onto another provider. This was the worst hosting experience ever. Review collected by and hosted on G2.com.

Stood up a new VPS with this company based on turn up time, not prior reviews for a small local pool company. Within 10 minutes of the server being active, I begin to receive notices that the box has been compromised. At this point, we've yet to even log into it. So, the password provided and created by OVH was compromised. We reset the instance, reinstalled, and we set a 32 character password: Within 10 minutes - here we go again with the box being compromised. After hours and hours of going through server logs and working with their less than helpfull support, I found nothing. Nothing at all. No Malware, No RootKit, No Virus, No access logs, nothing. Nothing at all. This goes on for months and months. Finally had enough when they began to shut the server off on their own. When I complained about that, they started adding random firewall rules to block traffic, and then blames us. Finally fed up, and threatened to take it to social media - they send us a disconnect notice.

Had issues with OVH since day .5

So happy to have left them and went with a real company based in the USA and not offshore. Review collected by and hosted on G2.com.

The price, network and hardware are very good. Review collected by and hosted on G2.com.

The support and delivery times are mind-blowingly awful.

We've ordered several servers in Frankfurt with a delivery time of 72h. After about a week of ordering, we still didn't receive any server or communication from OVH so we decided to reach out. After going back and forth and begging for an ETA, we received the following response: "The server might be ready at the end of the month." (while we're only 12 days in the month). Nothing else.

I understand that there's a global hardware shortage and that certain parts are difficult to get. What I don't understand is why their website claims delivery times that are flat-out lies. We were planning on doing a mass migration to OVH from a previous provided but the experience has been dreadful so far. I'm not sure if we can rely on OVH for our growth. Review collected by and hosted on G2.com.

Easy setup and a helpful knowledge base Review collected by and hosted on G2.com.

THere is not a lot of things not to like about using OVH to be quite honest Review collected by and hosted on G2.com.

OVH platform is very stable. It's been practically working on its own for over two years. Good prices, too. Review collected by and hosted on G2.com.

The admin dashboard is not the easiest to navigate. Review collected by and hosted on G2.com.

Wide range of services.

Have Live Chat support

Have Ticket System

Have a good landing page with SLA (something likes "launch your server in 52s)

Have a good brand name (maybe they bought it ) Review collected by and hosted on G2.com.

The service is bad.

I ordered 2 dedicated servers to launch in 52 seconds, and it took them more than 7 days (and still not delivered yet).

They have a good ticket system, but I'm not sure they have PEOPLE to answer your question.

I asked them and in 7 days, not a single response. Review collected by and hosted on G2.com.

The clearlyness of all the services provided, along with extremely competitive prices makes the entire OVH package a really strong option.

Compared to other hosting/domain providers, OVH really stands out. Review collected by and hosted on G2.com.

The overall customer service can be somewhat slow due to the amount of requests they must have but have always solved any kind of issue I had with my services and hosting. Review collected by and hosted on G2.com.

Cheap, lots of options, scalability, Canadian Review collected by and hosted on G2.com.

Absolutely the worst experience with any host, ever.

I set up a server. Then downloaded files from my Google Drive. They shut down the server. I contacted tech support and they said it was a violation of 'terms of use'

I escalated and they said it had been resolved

I finished the download and configuration. Then I did about a week of software development.

Then I tried uploading my work to my Google Drive. They DELETED THE SERVER WITHOUT WARNING. No backup, no notice, nothing.

Then I tried to contact customer service. There is no way to phone, chat or email. Online tickets only. NO RESPONSE FOR OVER 24 HOURS.

Then the same crap about 'violation of terms of service' - to use Google DRive!

Rude and incompetent tech support finally said 'nothing can be done'

I asked for a refund but they refused Review collected by and hosted on G2.com.

OVH has the best low pricing dedicated servers in all the market,it is easy to use and i never had any problems with any VPS or dedicated servers at OVH in Canada or EEUU Datacenter. Review collected by and hosted on G2.com.

One thing that I don't like very much in OVH services is that if you want to have servers across EEUU and Canada Datacenter, you need to login into two different portals and you can't manage all the servers in all places like other providers. Review collected by and hosted on G2.com.

Price. Power. Reliability. Everything Is available almost inmediatly. Review collected by and hosted on G2.com.

Dedicated support. Unless you pay for It for It. You hace to ve a highly skilled web master Review collected by and hosted on G2.com.

I like the prices that OVH cloud offer. Compared to the competition they are very good.

Great range of datacenters all over the world. Review collected by and hosted on G2.com.

The dashboard is not the most "clean" and intuitive, although it's not too bad either. Review collected by and hosted on G2.com.