OroCommerce Pros and Cons

OroCRM is one of its kind and consist of all the modules required for the management of customer and vendors. Its detailed record of database creation for every customer is beneficial for management decisions. It records all the communications done after data entering and can be distributed to sales teams for further follow-ups. It helps in the security of data and is powered by anti-spyware modules. Review collected by and hosted on G2.com.

User rights are pre-set, and the attributes, if needed to add as per the business requirements, are sometimes tricky. We need to remove extra fields and attributes during the first start. The type of data to enter in each field is also customized and should be updated before usage. However, every other feature is quite good. Review collected by and hosted on G2.com.

1) Very Easy to use.

2) Simple to start campaigns and other marketing campaigns.

3) OroCRM helps us to connect to third-party applications easily.

4)Allows us to access a huge amount of data and also provides us with various filtration techniques. Review collected by and hosted on G2.com.

There is nothing much to dislike, But I felt that some data within the application is a bit hard to find. Review collected by and hosted on G2.com.

Of the various features in OroCommerce, the thing I like the most is the multiple price lists option. Review collected by and hosted on G2.com.

Of the features I like the least, the permission capabilities lack a bit. Review collected by and hosted on G2.com.

The best feature what i like most is its inbuilt workflow functionality. Most of its predecessor didnot have that. Review collected by and hosted on G2.com.

Several customization required the out of the box feature needs to be developed more to support functionality like case management etc. Review collected by and hosted on G2.com.

Easily connects to all types of business services. Permission to access information from other systems such as e-commerce systems, email marketing or user support is possible and the possibility of having new business applications can be seen with the new features of this CRM that can be built and developed. The model ensures that users' information, data and wishes are satisfied with the product and monitors their care. Fox, good for me. Review collected by and hosted on G2.com.

Skills are required for the program. Part of the process involves training staff to learn how to manage information and how to communicate with customers and expectations, as well as to resist change. However, it may take time to encourage employees to agree to change and use applications as a tool for customer data, workflow, employee performance, and business growth. Review collected by and hosted on G2.com.

Very simple to get actions done. Easy to use. Review collected by and hosted on G2.com.

The amount of time we have to change our login password. Review collected by and hosted on G2.com.

We love the flexibility available with OroCRm. It helps you capture and nurture prospects and better understand your prospects and customers. Review collected by and hosted on G2.com.

We found the interface was not super intuitive and easy to use. Took a little while to get used to. Review collected by and hosted on G2.com.

Open source

Secure

Easy to understand

Easy to integrate Review collected by and hosted on G2.com.

Less user friendly, requires much upgrades when used Review collected by and hosted on G2.com.

OroCommerce is flexible and scalable B2B platform that gives a lot of possibilities for merchants and developers working with it. So I would say it's a new word in the B2B eCommerce world. Review collected by and hosted on G2.com.

A bit high entry for developers, but if you know Symfony it's not an issue. However system is still complex and you need to have a good level as developer to customize, maintain and support it. Review collected by and hosted on G2.com.

Our whole experience with Oro - from discovery calls to product design to customer onboarding, and support - has been perfectly executed. The Oro team worked extremely hard to ensure our organization not only had any CRM but the CRM we needed. Review collected by and hosted on G2.com.

I dislike that sometimes does not do a good job of digital marketing because some functions are missing or have been implemented in a rudimentary way, campaign management is often tedious and not very modern what is usually little attractive to customers. Review collected by and hosted on G2.com.