(22)
4.8 out of 5
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Oracle Commerce Cloud 
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MC
Mike C.
Director of Solutions Consulting
Mid-Market(51-1000 emp.)
What do you like best about Oracle Commerce Cloud?
The extensibility of the platfor is unrivaled. With a vast API and webhook library you can easily integrate with any 3rd party system, ERP/OMS/PIM/etc. The business user tooling is easy to use and enables the marketing and merchandising teams to grow sales without intervention of the IT teams to make marginal front-end changes. One of the most critical areas is the value of SaaS software and upgrades to features and functions. OCC allows customers to "accept" an upgrade, similar to accepting an upgrade to an iPhone. This allows business teams to use new technology quickly and efficiently. Review collected by and hosted on G2.com.
What do you dislike about Oracle Commerce Cloud?
Currently, there are a smaller sub-set of customers on the platform and while that is growing, sometimes it would be more beneficial to see large retailer customers on the platform before considering it. Review collected by and hosted on G2.com.
26 Oracle Commerce Cloud Reviews
4.3 out of 5
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Overall Review Sentiment for Oracle Commerce Cloud
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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PM
Prateek M.
Office Leasing Advisory Assistant Manager
Small-Business(50 or fewer emp.)
PW
Praveen W.
Small-Business(50 or fewer emp.)
What do you like best about Oracle Commerce Cloud?
They have excellent customer service and respond at rapid rate. Review collected by and hosted on G2.com.
What do you dislike about Oracle Commerce Cloud?
Sometimes it can be complicated, a less complicated platform would be better Review collected by and hosted on G2.com.
UA
UMAIR A.
Mid-Market(51-1000 emp.)
What do you like best about Oracle Commerce Cloud?
The best thing about Oracle Commerce is to connect business to business and business to client/customer Review collected by and hosted on G2.com.
What do you dislike about Oracle Commerce Cloud?
I did not find such things about oracle commerce Review collected by and hosted on G2.com.
SU
Sam U.
Mathematics Teacher
Small-Business(50 or fewer emp.)
What do you like best about Oracle Commerce Cloud?
I like most is it upholds different nation's cash and accessible in numerous dialects. its client calculation likewise give the best component and simplicity being used for synchronizing everyday information for refreshing the records payable. Review collected by and hosted on G2.com.
What do you dislike about Oracle Commerce Cloud?
Documentation administration is most awful than item name and publicizing and it ought to be update. Information the board likewise need to move along. Testing device is additionally need to move along. Review collected by and hosted on G2.com.
EA
Verified User in Apparel & Fashion
Enterprise(> 1000 emp.)
What do you like best about Oracle Commerce Cloud?
API first, extensibility, open interface to integrate with other systems Review collected by and hosted on G2.com.
What do you dislike about Oracle Commerce Cloud?
The security model for authorization, lack of nativeintegration with other Oracle products Review collected by and hosted on G2.com.
EO
Edwin Alexander O.
Frontend Developer
Small-Business(50 or fewer emp.)
What do you like best about Oracle Commerce Cloud?
It allows a great personalization of the store since it uses technologies such as Knockout, RequireJS and LESS, if we combine this with the modularity that the platform possesses, we find a fairly powerful formula for your ecommerce.
They have great technical support through chat, although it takes a few days to respond, but they even call you and have video calls with you.
It has a good webhook service that allows you to easily integrate with other platforms such as ERP or Google Shopping, allows you to manage multiple stores at the same time in different currencies and in different languages, catalog management is easy and allows you to upload your entire catalog by API or by templates in xls. Review collected by and hosted on G2.com.
What do you dislike about Oracle Commerce Cloud?
One of the biggest problems that the platform has is that the documentation is too much and it is not correctly classified making it take hours to find the solution to a problem, you always have the support by chat, but usually they direct it to the documentation which is very confusing.
When you want to create a component from 0 it is quite difficult since the languages are technologies a little old and the platform does not have a large community that supports it, you usually find people who help you from India or USA but you do not always have easy to access forums Review collected by and hosted on G2.com.
AC
Verified User in Computer Software
Enterprise(> 1000 emp.)
What do you like best about Oracle Commerce Cloud?
Free upgrades for customers
Less TCO
Modern framework
Integrates to any API based system
Easy integration
Supports both B2B and B2C with multisite
BOPIS and Inventory Management
Strong Catalog and Promotion/Pricing engine Review collected by and hosted on G2.com.
What do you dislike about Oracle Commerce Cloud?
Should provide log access to troubleshoot any issues Review collected by and hosted on G2.com.
CC
Verified User in Chemicals
Enterprise(> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Oracle Commerce Cloud?
The flexibility in building the storefront and Out of the box APIs that supports almost every integration Review collected by and hosted on G2.com.
What do you dislike about Oracle Commerce Cloud?
Not easy to change the skins. At times it is required to change the skins as per customer need Review collected by and hosted on G2.com.
LD
luke d.
Director Sales
Enterprise(> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Oracle Commerce Cloud?
the upgrades pushed out quarterly and are free and can be turned on when we need them Review collected by and hosted on G2.com.
What do you dislike about Oracle Commerce Cloud?
it is still about 3 to 5% shy of what ATG can do so several clients continue to wait to make the migration Review collected by and hosted on G2.com.
JW
Jason W.
Marketing Analytics Specialist
Machinery
Enterprise(> 1000 emp.)
What do you like best about Oracle Commerce Cloud?
Clean interface, some great OOTB functionality for B2B commerce, fast growth and nice roadmap. Review collected by and hosted on G2.com.
What do you dislike about Oracle Commerce Cloud?
Still has a lot of growth to do, needs more admin functionality, needs better logging access for admins. Review collected by and hosted on G2.com.
Oracle Commerce Cloud Categories on G2
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