Optro Reviews (1,619)

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Reviews

Optro Reviews (1,619)

View 5 Video Reviews
4.6
1,619 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its user-friendly interface and centralized audit management, which streamline the audit process and enhance collaboration. The platform's ability to integrate various functions into one system significantly improves efficiency and reduces manual effort. However, some users note that the reporting features could be more intuitive, indicating room for improvement.

Pros & Cons

Generated from real user reviews
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Verified User in Railroad Manufacture
AR
Verified User in Railroad Manufacture
Enterprise (> 1000 emp.)
"Integrated Risk, Controls, and Audit in One Powerful Platform"
5/5
What do you like best about Optro?

Integration of risk management, control assessments, operational audit Review collected by and hosted on G2.com.

What do you dislike about Optro?

It is expensive and complex to implement, especially with many different stakeholders Review collected by and hosted on G2.com.

MO
Matthew O.
"Streamlines Audits with Continuous Improvement"
4/5
What do you like best about Optro?

I use AuditBoard for a variety of tasks including SOX and Operational Audits, risk assessments, and more within our Internal Audit function. I like how it helps us deploy resources efficiently across our audit plan and manage those audits from start to finish. Tracking and managing issue remediation is straightforward, and performing risk assessments in the tool is effective. What I like most is the continuous improvement of the tool and the new features that are being rolled out, which really enhances its usability. Review collected by and hosted on G2.com.

What do you dislike about Optro?

Some functionality is in early stages and makes it difficult to use, including things like resource planner and some of the newer proposed functionality. Review collected by and hosted on G2.com.

Shahrukh k.
SK
Shahrukh k.
support advisor
Mid-Market (51-1000 emp.)
"Its great:) Seamless Audits with an Intuitive, Feature-Rich Platform"
5/5
What do you like best about Optro?

I love AuditBoard its great and this is widely appreciated for its robust suite of features that make managing audits and compliance seamless. What stands out is its ease of use it has a user-friendly interface that awesome Review collected by and hosted on G2.com.

What do you dislike about Optro?

There is nothing to dislike, all is great I love it :) Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Intuitive Platform, But Customization and Flexibility Could Improve"
3.5/5
What do you like best about Optro?

Intuitive to use the platform and able to get non-audit professionals up to speed quickly Review collected by and hosted on G2.com.

What do you dislike about Optro?

There is opportunity for more customization in ways that better align to what each organization is trying to achieve and then once decisions upfront are made, difficult to then unwind and pivot Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Verified User in Government Administration
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Feature-Rich Audit Management with Strong Benefits"
4/5
What do you like best about Optro?

The many features and benefits for use with managing audits. Review collected by and hosted on G2.com.

What do you dislike about Optro?

All topics in the fieldwork are not applicable to every audit and can't be removed. Review collected by and hosted on G2.com.

Verified User in Telecommunications
ET
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Great User Experience (Even the Auditees Love it)"
5/5
What do you like best about Optro?

Have you ever heard an auditee being pleased with being audited? Ours are and mostly because we have made it super easy for them to understand their controls and engage them in the overall process through the most user-friendly auditing platform, AuditBoard. We just recently implemented and the response has been very positive among the user community. We have one single hub for all risks and controls. The workflow capability makes it well-integrated where the auditees can go to their dashboards and make a one-stop shop for all things risks and controls. Review collected by and hosted on G2.com.

What do you dislike about Optro?

I am a CPA so cost is always an area that can be improved. We would like it to be less costly so that it becomes a no-brainer for all audit organizations. We had to build a business case and it was a hard sell because of its price so hopefully as they dominate the market, they can lower their cost and it will be a win-win. Review collected by and hosted on G2.com.

Response from Yoselyn Rea of Optro

Thank you for taking the time to leave a review! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we’re so glad it’s helping you and your team. We’re actively working on new features, and your feedback will help inform those!

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Centralized Audit Management Made Easy with Customization"
5/5
What do you like best about Optro?

I appreciate how AuditBoard centralizes all my audit items, making it easier to maintain and access critical information in one place. The customization capabilities stand out to me as highly valuable, as they allow me to tailor the experience to better fit my specific needs. I find the features related to document requests, organized libraries, and risk management particularly beneficial, assisting in streamlining these processes efficiently. The risk assessments and workstreams are tools I highly value, as they enhance my ability to manage and evaluate risks effectively. Furthermore, the initial setup was quite easy thanks to the supportive implementation team, which made the transition to using the software smooth and straightforward. Overall, these attributes collectively reinforce my positive experience with AuditBoard. Review collected by and hosted on G2.com.

What do you dislike about Optro?

Although I find the customization in AuditBoard incredibly valuable, it can introduce complexity, which might make it challenging to navigate and utilize effectively at times. Review collected by and hosted on G2.com.

Response from Yoselyn Rea of Optro

Thank you for sharing your experience with AuditBoard! We're thrilled to hear that you find our platform helpful in automating your internal audit processes and tracking statuses efficiently. We’re actively working on new features, and your feedback will help inform those!

MV
Maddie V.
Internal Auditor
Enterprise (> 1000 emp.)
"Streamlined Our Audits with Unmatched Ease"
5/5
What do you like best about Optro?

I find AuditBoard incredibly useful for our Internal Audit team, particularly in managing SOX and operational audits. The system's ease of documentation is remarkably beneficial, as it creates a seamless experience across different types of audits, ensuring a consistent feel between SOX and Operational audits. This not only enhances the effectiveness of documentation but also saves a considerable amount of time for my team. Additionally, I appreciate the system's ability to track edits efficiently, which is crucial for maintaining restricted control over our documentation. I value knowing exactly who made changes and when, as it supports our control needs. The integration with Excel and Word through AuditBoard sync further boosts our productivity by allowing seamless operations with these essential tools. Overall, the transition from our previous method, especially for operational audits, greatly adds value by improving our documentation and review processes, which previously lacked a systematic approach. Review collected by and hosted on G2.com.

What do you dislike about Optro?

Within the SOX hub, when looking at the archive from a previous year, I find it challenging that the workstream requests (PBC requests) linked to each control do not show up. This necessitates going into the workstream to see old ones, which complicates the retrieval process of past audits. Review collected by and hosted on G2.com.

Response from Yoselyn Rea of Optro

Thank you for sharing your experience with AuditBoard, Maddie! We're thrilled to hear that you found the implementation process simple and that our support team was able to assist you in customizing the site to meet your needs. We're also glad to hear that the training videos helped you easily learn how to use AuditBoard's features. We’re actively working on new features, and your feedback will help inform those!

ML
Matthew L.
"Streamlined Risk Management with Room for Improvement"
3.5/5
What do you like best about Optro?

I appreciate AuditBoard for its seamless integration with internal audit processes, which enhances the efficiency of our enterprise risk management. The dashboard feature is another aspect that stands out to me, offering good visual representations that facilitate better understanding and tracking of risks. I find these features provide significant cross-functional value to our team, enabling us to work more collaboratively and effectively. Review collected by and hosted on G2.com.

What do you dislike about Optro?

I've had issues with cross-functional permissions which have been challenging to enable certain aspects. This has hindered the setup and efficient use of AuditBoard for my needs. There needs to be better permissioning when setting up AuditBoard for smoother operation across teams. Additionally, during the initial setup, not all data was in a compatible format when transitioning from Excel, requiring extra configuration effort on my part. Review collected by and hosted on G2.com.

DE
Dave E.
Internal Audit Manager
Enterprise (> 1000 emp.)
"AuditBoard review"
5/5
What do you like best about Optro?

I like that everything is all in one place and you can share information quickly and easily with the business. It is very collaborative. AuditBoard is always willing to take feedback and add new features that make the platform even better/easier. Review collected by and hosted on G2.com.

What do you dislike about Optro?

The only real downside to AuditBoard is the cost. That being said, for the money it is the best platform to use for SOX and operational audits. Review collected by and hosted on G2.com.

Response from Yoselyn Rea of Optro

Thank you for taking the time to leave a video review, Dave! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we’re so glad it is the one-stop-shop for you and your team. We’re actively working on new features, and your feedback will help inform those!