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Overall Review Sentiment for Openprise
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Openprise has outstanding data management capabilities, ranging from automatically populating fields in account records, to merging disparate account records just from assigning certain criteria in a general data pull. Our Customer Success Manager, Leigh Ann Gilson, is a super star- she is professional, productive, and engaged in many projects throughout our org and delivers service with a smile. Even Ed King, the CEO of Openprise, is not afraid of getting his hands dirty and has provided personal service to us when he needed to! Openprise is a great tool for automating SFDC processes that Review collected by and hosted on G2.com.
There is a learning curve to working with the product and becoming proficient with it. This is exacerbated by the excellent service Openprise provides: Leigh Ann has been so helpful and productive with our needs for the product that I have not had any reason to become more well-versed! Review collected by and hosted on G2.com.
The platform is super versatile, allowing you to clean, dedupe, standardize, and visualize your data quickly and easily. They’ve changed the game for data management. And their customer success team is great - they really invested in helping us get properly set up to ensure we were getting the most out of the platform. Review collected by and hosted on G2.com.
There is a slight learning curve for the platform (as with most softwares) but our account manager did an excellent job at training and enabling us. Review collected by and hosted on G2.com.
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User-friendly, Analysing bigger project into small batches & validating at each & every step.
Some of the best platform to work on multiple jobs, such as dedupe, List cleansing, List enrichment, Attribution, Account matching, etc Review collected by and hosted on G2.com.
Openprise doesn't have write/edit access for google spreadsheet. Has limitations with lookup values, Sometimes time-consuming is more. Review collected by and hosted on G2.com.
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Ease of use, direct integration with Salesforce and Marketo, how it's turned large data processing tasks that would take Marketo forever to do complete and slow the system down super easy to deploy and manage. Review collected by and hosted on G2.com.
I don't have a complaint at all, actually. Review collected by and hosted on G2.com.
1) The people - approachable, knowledgeable, always willing to help
2) Single platform to aggregate data that is scalable Review collected by and hosted on G2.com.
Not really a dislike, but with they had more offering of services - in particular performing analytics. Given our growth rate, we are often short handed on people who can analyze the data and draw insights. Review collected by and hosted on G2.com.
- Features. I have used Openprise for the past 3 years and the feature set has increased dramatically since then - new integrations, connectors, data sources etc.
- Support. The team knows the product and space. They are capable of designing a solution that addresses any need
- Communication style. The team is very much open to feedback as well as any other product related communications. Being marketing operations focused, they are willing to explore anything that will help current/future customers Review collected by and hosted on G2.com.
As with any relatively young company, there are growing pains. We have gone through periods where reliability suffered a bit, however, most of the issues have been addressed since then. Review collected by and hosted on G2.com.
Openprise helps us keep our data clean without our team having to monitor it every day. Their support has also been one of the best. They are always willing to help and even QA our work. Review collected by and hosted on G2.com.
There are a lot of steps to create one job which can be confusing. Having more training tools available would be very helpful. Review collected by and hosted on G2.com.
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The speed at which you can automate, execute new processes and the excellent support they provide. Review collected by and hosted on G2.com.
User interface design (just takes a little more time for new users) Review collected by and hosted on G2.com.
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I love how Openprise allows me to keep data clean and updated, without the use of human beings. People go on vacations, quit, miss deadlines, etc... Openprise doesn't. Additionally, Openprise can help you route leads, set up territories, and more. anything that can be built on logic, Operprise can do it. Review collected by and hosted on G2.com.
Nothing to dislike about openprise. I really can't think of anything. Review collected by and hosted on G2.com.
The Openprise team have been great partners in our data automation endeavors. They first and foremost listen and understand your business problems and work with you to solve them. Review collected by and hosted on G2.com.
Nothing I dislike - great platform and great people. Review collected by and hosted on G2.com.