Openprise Reviews & Product Details - Page 3

The open data marketplace, normalizing / mapping tables, enrichment services, and automation - all in one spot! Review collected by and hosted on G2.com.

Reporting in the platform could use some help Review collected by and hosted on G2.com.

The flexibility and ease of automating all the data management projects you can think of and being able to customise it entirely to the specific needs of your organization. Review collected by and hosted on G2.com.

It takes a little while to familiarize yourself with the platform, but with the help of a customer success manager you'll start to learn the ropes and understand how robust the platform can be to build almost anything you need it to do. Review collected by and hosted on G2.com.

The capabilities of the tool are its best selling point. There is simply nothing it cannot edit/update/automate within large-scale SFDC databases. Review collected by and hosted on G2.com.

The UI is a bit rough. However, their support team is incredible and makes defining criteria/setting up jobs a breeze. Review collected by and hosted on G2.com.

At first, the interface threw me off because it wasn't as "pretty" as other competitors we were evaluating, but after testing and initial implementation I quickly realized it's not always about looks. After learning the basics I was quickly able to cleanse and de-dupe our data in our Salesforce CRM and the redundancy when it comes to saving copies of your data reassures you that you can rollback changes if you make a mistake. Review collected by and hosted on G2.com.

As I stated before the looks could use some updating, but the functionality is great. The only real thing that I dislike is the lack of a knowledge center for training. They provide great one-on-one training with an OpenPrise rep, but it would be nice to have a baseline training course to cover the basics so when we have new users we can quickly get them up to speed rather than having to setup a call. Review collected by and hosted on G2.com.

The best is the customer success team. I was new to Openprise but the CS team at Openprise was patient in helping me navigate through the tool, helping me understand how it functions. There is definitely a learning curve to get used to the terms and what actions to use. But rest assured, you have a wonderful team determined to help you.

Once I got an understanding of the capabilities of the tool, I knew it would help save a lot of my time that I would have otherwise spent in database normalization and segmentation projects. The logic building is super simple and edits can be made quickly before the next nightly update.

The use of REST API makes the updates easy, compared to the data updates done within Marketo using smart campaigns. Review collected by and hosted on G2.com.

The UI could use some upgrade. Some drag and drop functionality would be a nice added benefit and help reduce the learning curve. Review collected by and hosted on G2.com.

What I like most about Openprise is the possibility of large-scale data manipulation from different sources, be it a complex system or even a .csv file. Review collected by and hosted on G2.com.

Openprise should invest more time and resources into user experience - especially around attribute selection from a longer list (the possibility of typing the name of the attribute rather than scrolling through the list) Review collected by and hosted on G2.com.

They are best in Automation like list upload, List enrichment, Dedupe, tagging Lead/Contact Persona, Job Role, Job Function, theater, region, Matching Lead and Account names, Updating valid Phone numbers format as per country, Standard country, State and Cleaning company names, cleaning of Email and domains and many more...

The Openprise team is highly knowledgeable, Friendly and most active for any support. Review collected by and hosted on G2.com.

They have to improve the process speed and matching criteria of names Also, they would make changes for us according to our need and make life easy. Review collected by and hosted on G2.com.

Questions and issues receive direct attention. Solutions to complicated problems are always provided. Review collected by and hosted on G2.com.

Would be nice to have a visual for job flows. Can be difficult to see where data is flowing in a list view. Review collected by and hosted on G2.com.

There is so much to like about Openprise - the tool and the team!

We are a new 2020 customer for Openprise and even with only a few months into our partnership, we have a deep appreciation of how Openpirse adds value to our MarTech Stack.

The tool may not be the easiest to navigate through sols at times, but with the support of the fantastic Data Mechanic team, we have already solved multiple-business impacting use cases (planned and unplanned) and without Openprise we would have never been able to react so quickly to the challenges or automate and implement at scale.

I'd like to add that what is now really getting us excited is their CDP vision! Having literally 'just' been taken through the roadmap today we are rewriting our own strategic ambitions for this year and beyond. Review collected by and hosted on G2.com.

The functionality is all there in Openprise, but the platform UI is not always intuitive or user friendly. Whilst I do my best to self-serve within the platform, I do rely heavily on our Data Mechanic team to make changes on my behalf. Review collected by and hosted on G2.com.

We have something of an unusual inbound funnel with a large percentage of public email addresses. Openprise's enrichment waterfalls provide far greater coverage than any single vendor we tested. Once we were happy with enrichment, we quickly realized just how much of our operations could be simplified with Openprise, including marketing campaign attribution, and building a data-bridge between our product database and Salesforce.

They also have fantastic customer support. Our customer success rep has gone above and beyond for us to make sure we're getting the most out of the tool as possible. Review collected by and hosted on G2.com.

There's certainly a steep learning curve. When trying to build on your own the first time, you really need to rely on their help to answer questions for you as the documentation leaves a bit to be desired, especially with respect to Task Templates. the template names aren't always clear, and the subtle differences between the Infer and Append templates can be difficult to grasp.

In additon, because it's such a complex tool there can be errors when building on your own that are a bit difficult to diagnose. That said, they're very willing to help and we've always gotten to where we needed to go. Review collected by and hosted on G2.com.