
I love how easy it is to use. There are so many great features and help articles that make sense and offer step-by-step, easy-to-understand directions. Their support team is refreshingly helpful and on top of their game. Review collected by and hosted on G2.com.
I don't have much to say about what I don't particularly appreciate because they meet all my needs. If I had to say something, it would be that while Ongage offers many features and integrations, it can also be quite complex to set up and use. Review collected by and hosted on G2.com.
The biggest advantage for using Ongage is the ability to change SMTP providers while keeping all of your digital assets in one place. Support has been fantastic.... Review collected by and hosted on G2.com.
I wish they had more marketing automation features and the ability to build out long-term lead nurturing programs. Review collected by and hosted on G2.com.
We have had support from the Ongage team to deliver to the business at a certain stand all the requirements needed to operate.
the UI is friendly for the user. Review collected by and hosted on G2.com.
it's kind of messy not having a way to organize the UI segments and suppression lists as well as email messages.
Not knowing the true sample of active subscribers when sending a campaign
For the segmentation, we cannot create random mutually exclusive groups Review collected by and hosted on G2.com.
One of the key strengths of Ongage is its ease of use. The platform's user-friendly interface makes it easy to set up and manage email campaigns, even for those who are new to email marketing. The platform also offers a variety of pre-built templates that can be customized to fit your brand's unique look and feel, saving you time and effort in the design process. More, you can find great analytics and reporting. But, most important, they offer access to a big collection of articles and documentation on how you can use the product. Review collected by and hosted on G2.com.
Could be a bit more intuitive for users that have a more 'commercial' background rather than a technical one. Review collected by and hosted on G2.com.
The customer service is amazing. They are very responsive and helpful. They also have great documentation. The platform itself is great as well and has a lot of helpful features. Review collected by and hosted on G2.com.
Ongage will work with you to customize a plan that works well for your needs, but you are paying for what you get, and there are limitations unless you sign up for the highest plan. Review collected by and hosted on G2.com.
In Ongage, we found that we can manage multiple ESP and multiple lists of data easily. The best thing is we can create duplicate campaigns easily and copy campaigns in a different list. Review collected by and hosted on G2.com.
Sometimes we have trouble with stats and are unable to find what is error Review collected by and hosted on G2.com.
Ongage is easy to use, highly intuitive and versatile. Their technology is a step above the rest and their customer service team is unbelievably responsive 24-7! I recommend Ongage for any business who is serious about their email marketing needs. Review collected by and hosted on G2.com.
There's not anything that I dislike about the tool. Review collected by and hosted on G2.com.