(923)
4.6 out of 5
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Ongage 
JG
Jonathan G.
Email Marketing Analyst
Mid-Market(51-1000 emp.)
What do you like best about Ongage?
Ongage has a modern interface and is very easy to navigate to anyone even partially familiar with email suites. Additionally, for more advanced targeting or creating custom events and campaigns/lists to meet the needs of a business, the Ongage Support and Help areas are extremely useful and easy to search. Review collected by and hosted on G2.com.
What do you dislike about Ongage?
I really don't have much in the way of downsides, perhaps just "wishes" of sorts. I do wish there was something like a "Profile" area for each contact so that you could more easily view the contact details, campaign history, and list subscribes of each individual contact rather than having to run a report to pull that data. Review collected by and hosted on G2.com.
97 out of 98 Total Reviews for Ongage
4.7 out of 5
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Overall Review Sentiment for Ongage
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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LR
Lezanne R.
Marketing Operations Associate
Small-Business(50 or fewer emp.)
What do you like best about Ongage?
Ongage is perfect for marketers seeking greater control over their email campaigns while optimizing deliverability and efficiency. Review collected by and hosted on G2.com.
What do you dislike about Ongage?
Ongage occasionally experiences slow loading times, which can affect workflow efficiency and overall user experience. Review collected by and hosted on G2.com.
UM
Verified User in Marketing and Advertising
Small-Business(50 or fewer emp.)
What do you like best about Ongage?
Ongage is very user-friendly. If I ever have an issue I can contact Ongage support and they get back to me almost right away. Review collected by and hosted on G2.com.
What do you dislike about Ongage?
I wish there was more segmentations available. I would like to segment based on state or zip code. Review collected by and hosted on G2.com.
UA
Verified User in Accounting
Small-Business(50 or fewer emp.)
What do you like best about Ongage?
We are a high volume sender and we use Ongage to send all our commercial emails to over 10 countries in Europe. The way we set up our Ongage account is with multiple lists, one for each country, and per list multiple connections with a couple of SMTP providers.
This set up is ideal for us. It allows us to re-route emails through other SMTP connections in case of potential deliverability issues on a certain IP address(es) for a particular receiving domain e.g. Hotmail. And with the in-depth analytics and domain routing possibilities, we can optimize delivery per receiving domain, based on delivery perfomrance per connection, resulting in thousands of more opens and clicks every month. Review collected by and hosted on G2.com.
What do you dislike about Ongage?
Although it is on the development road map, there is no heat map functionality yet, where you can easily see where receivers click in the email. The way to get these stats now is to make an export in csv. Review collected by and hosted on G2.com.
UF
Verified User in Financial Services
Mid-Market(51-1000 emp.)
What do you like best about Ongage?
User experience is easy to use.
Can download many different reports depending what you need.
CS and support team has been quite helpful when issues arise. Review collected by and hosted on G2.com.
What do you dislike about Ongage?
Nothing more than the usual problems that arise with email marketing platforms such as bots and spam issues. They do their best to help and come out with updates to solve these issues. Review collected by and hosted on G2.com.
NK
Nourman K.
Front-End Developer
Airlines/Aviation
Mid-Market(51-1000 emp.)
What do you like best about Ongage?
With the help of the Ongage team, I am able to segment my email list and customize the campaigns. I found the drag and drop interface very useful for designing beautiful templates for the emails and the follow-up automations ideal for me. Review collected by and hosted on G2.com.
What do you dislike about Ongage?
I have not been able to monitor unique link opens within the mailings from one campaign to the other. This makes it hard for a firm to comprehend the extent to which consumers in varied demographic groups respond to certain content. Review collected by and hosted on G2.com.
UM
Verified User in Marketing and Advertising
Small-Business(50 or fewer emp.)
What do you like best about Ongage?
1. The segment tool is so powerful in being able to specify send sizes as well for reporting purposes.
2. The analytics/at a glance are helpful and can be customized.
3. The staff have been responsive and while there isn't an immediate chat support or call line, the ticket system responds quickly and resolves (most) issues. Review collected by and hosted on G2.com.
What do you dislike about Ongage?
1. Feature parity between the front end and the api are a bit inconsistent.
2. Not being able to set a default setting for exports (ie column and check box defaults) Review collected by and hosted on G2.com.
AS
Abhishek S.
Technical Solutions Specialist
Enterprise(> 1000 emp.)
What do you like best about Ongage?
Segmentation, Personalization, Analytics, Automation and Email Validation. Review collected by and hosted on G2.com.
What do you dislike about Ongage?
When we are using a shared IP pool, your email deliver ability could be affected by the negative practice of other senders on the same email server. Review collected by and hosted on G2.com.
UI
Verified User in Information Technology and Services
Small-Business(50 or fewer emp.)
What do you like best about Ongage?
Very knowledgeable support team that responds quickly. Good reporting and analytics tools. And still adding new features to their product. Review collected by and hosted on G2.com.
What do you dislike about Ongage?
I am not the biggest fan of their UI and UX. It's functional at least. Review collected by and hosted on G2.com.
ZA
Zack A.
Mid-Market(51-1000 emp.)
What do you like best about Ongage?
Excellent interface, great tools for integration, responsive support. Review collected by and hosted on G2.com.
What do you dislike about Ongage?
There's a little room for improvement on streamlining comparing specific campaigns or list performance inside the portal interface, as well as setting up things like https with differing DNS providers. Review collected by and hosted on G2.com.
UM
Verified User in Marketing and Advertising
Mid-Market(51-1000 emp.)
Ongage Categories on G2
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