OnBase
Editedit
OnBase
Save to My Lists
Contact OnBase
Optimized for quick response

OnBase Reviews & Product Details - Page 4

Editadmin

OnBase Overview

Editedit
What is OnBase?

OnBase provides a broad spectrum of turn-key industry and departmental solutions that are expertly tailored to meet specific business challenges. As an enterprise platform, OnBase has purpose-built integrations and connectors to core industry LOBs such as Epic and Workday, supporting critical content and process solutions. With repeatable industry solutions, OnBase provides the capability to intelligently automate your business processes so your team can focus on higher value work without the need to build costly customized solutions. With business ownership of solutions, OnBase enables expansion beyond IT, delivering faster ROI. OnBase speeds up processes and reduces costs by capturing important information into a single system so you can manage data, documents and processes. Workflow can be configured to address your departmental, industry and enterprise challenges. Organizations also benefit from low-code application development and a range of multichannel capture options. OnBase can integrate with your existing systems and provide instant access to everyone who needs it, giving visibility into your processes and system performance while securely storing, protecting and expunging your content.

OnBase Details
Product Website
Discussions
Languages Supported
Arabic, Bosnian, Czech, Danish, German, Greek, Finnish, French, Hebrew, Croatian, Hungarian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Serbian, Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified), Chinese (Traditional)
Show LessShow More
Product Description

OnBase helps you improve customer service, reduce operating costs and minimize risk. It does this by providing you with instant access to all your data, documents and business processes from wherever you are, whatever device you are using or application you are working in.

How do you position yourself against your competitors?

OnBase provides a single platform on which to build content-enabled applications. With one system to support, maintain and upgrade, you’ll realize a low total cost of ownership and minimize IT sprawl.

The OnBase product suite is built on a single database, code base and content repository. The OnBase platform is continually updated to ensure that OnBase stays current with industry trends and technology innovations. It also provides IT with an agile framework to create and rapidly deploy content-enabled business applications without custom code. As such, OnBase empowers IT departments to respond to changing requirements at the pace business units have come to expect.

Seller Details
Seller
Hyland Software
Company Website
Year Founded
1991
HQ Location
Westlake, OH
Twitter
@Hyland
13,417 Twitter followers
LinkedIn® Page
www.linkedin.com
4,014 employees on LinkedIn®
Description

Hyland is a leading content services provider that helps organizations manage information, processes, and cases through its suite of solutions, including the OnBase platform, enhancing efficiency and agility.

CB
Overview Provided by:
Chris Bettinger

Recent OnBase Reviews

MD
Mitzie D.Enterprise (> 1000 emp.)
5.0 out of 5
"BOD Summit my opinion"
Point and Click fast development. Wonderful customer service. Energetic and devoted employees. History of great product and customer service
Read more
Verified User
A
Verified UserEnterprise (> 1000 emp.)
3.5 out of 5
"OnBase: Not Like Every Other Software"
I have been using OnBase for almost 20 years now. It has evolved over time from being just another document management solution to something much ...
Read more
Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Great experience"
I love the ease of Unity and how easy it is to train users to use Unity
Read more
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

OnBase Media

OnBase Demo - OnBase for Accounts Payable
Invoice Processing Dashboard
OnBase Demo - OnBase
Dark Mode
OnBase Demo - OnBase for Accounts Payable
Document Viewer
OnBase Demo - OnBase for Accounts Payable
Send for Approval for Ad-hoc task
OnBase Demo - OnBase for Accounts Payable
Send to Department Note: Automated rules can be configured to send invoices to team members/departments without user interaction.
OnBase Demo - OnBase for Accounts Payable
Approve or Reject workflow stage
Play OnBase Video
Answer a few questions to help the OnBase community
Have you used OnBase before?
Yes

Video Reviews

Review by Solange K. R. C.
OnBase review by Solange K. R. C.
Play OnBase review by Solange K. R. C.
Versatile system, but still has a few limitations
See all video reviews

263 OnBase Reviews

4.3 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
263 OnBase Reviews
4.3 out of 5
263 OnBase Reviews
4.3 out of 5

OnBase Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for OnBaseQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Here's how.
LG
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about OnBase?

Is user friendly, easey to configured. Great tools to work with it. Easy implementation. Great customer support. The training and hands on labs are amazing. Using OnBase daily you learn your path into the platform. Review collected by and hosted on G2.com.

What do you dislike about OnBase?

I would love to see more modules to integrate in between different departments. Review collected by and hosted on G2.com.

What problems is OnBase solving and how is that benefiting you?

OnBase had reduce our paperwork usege 30% Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
KD
Enterprise Content Management Developer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about OnBase?

Customizability. You can build almost anything you want if you are willing to color outside the lines.

Being cloud hosted allowed us to upgrade in three hours without worrying about anything. Review collected by and hosted on G2.com.

What do you dislike about OnBase?

Large system, takes a while to learn it all. Review collected by and hosted on G2.com.

What problems is OnBase solving and how is that benefiting you?

We are using OnBase to solve many business problems. Long term storage, workflows, automation, everything. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
YM
Assistant Vicepresident
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about OnBase?

It is flexible, comprehensive in its functionalities and has support in our native language. It also have a lengthy Hyland University curriculum. Review collected by and hosted on G2.com.

What do you dislike about OnBase?

That it is complex for a beginner programmer hence the learning curve is steep. Review collected by and hosted on G2.com.

What problems is OnBase solving and how is that benefiting you?

It is helping us take the Bank to the next level on ur digitalization vision. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
MG
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about OnBase?

Onbase is very user friendly, it allows us to process and search invoices easily while maintaining everything in one system. Review collected by and hosted on G2.com.

What do you dislike about OnBase?

We have not come accross one yet, onbase has been a breeze to work with. Review collected by and hosted on G2.com.

What problems is OnBase solving and how is that benefiting you?

Digitizing invoices, managing approvals in one space while significantly lowering manual errors with AI. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
TJ
Computer Operator
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about OnBase?

The hidden power to do more with your digital content than just recall. Review collected by and hosted on G2.com.

What do you dislike about OnBase?

Commit to Cloud or on Prem. A cross of your storeage will give you a headache. Review collected by and hosted on G2.com.

What problems is OnBase solving and how is that benefiting you?

Replacing an aging non-evolving document maintenance and assisting the AP department in making sure our suppliers get paid on time. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
KG
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about OnBase?

Easy to make workflows and implement them. Review collected by and hosted on G2.com.

What do you dislike about OnBase?

Users complain that there is no easy way to go back to a file. They have 100's of files and want a drop down to be able to go back to thei last 20 or 50 files. Review collected by and hosted on G2.com.

What problems is OnBase solving and how is that benefiting you?

Document staorage and retrieval. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
EG
Administrative Assistant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about OnBase?

I like the user frie3ndly platform. Mobile County has been using OnBase for its records management since 2018 and it is wonderful! Review collected by and hosted on G2.com.

What do you dislike about OnBase?

I wioould like to see how to upload entire files into OnBase ragther than doing document by document. Review collected by and hosted on G2.com.

What problems is OnBase solving and how is that benefiting you?

Document retention and destruction dates. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
MC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about OnBase?

Ability to access and manage content and connect with customers Review collected by and hosted on G2.com.

What do you dislike about OnBase?

My use of AI and creating onBase app Builder Review collected by and hosted on G2.com.

What problems is OnBase solving and how is that benefiting you?

We use it to manage our Purchase orders and Account Payable images. We also use it to assist with the Supply Chain in managing Vendors Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
AF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about OnBase?

I love the wealth of knowledge that is easy to access when needed. Review collected by and hosted on G2.com.

What do you dislike about OnBase?

I don't care for the old thick client and wish there was a more updated look. Review collected by and hosted on G2.com.

What problems is OnBase solving and how is that benefiting you?

Automations. I'm looking forward to implementing new automations in our future to assist with efficiency. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
RE
Business Analyst
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Incentivized Review
What do you like best about OnBase?

Easy to use to create customized solutions for a variety of business centers Review collected by and hosted on G2.com.

What do you dislike about OnBase?

Nothing of note, I have had a very positive experience Review collected by and hosted on G2.com.

What problems is OnBase solving and how is that benefiting you?

OnBase is planning on releasing a number of features that will help us maximize the benefits to our organization Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link

OnBase Comparisons

Compare Microsoft SharePoint vs. OnBase
Compare Microsoft SharePoint vs. OnBase
OnBaseVSMicrosoft SharePoint
Compare OnBase vs. Laserfiche
Compare OnBase vs. Laserfiche
OnBaseVSLaserfiche
Compare OnBase vs. IBM FileNet
Compare OnBase vs. IBM FileNet
OnBaseVSIBM FileNet
Compare OnBase ratings to similar products

Top Rated OnBase Alternatives

Laserfiche
(975)
4.7 out of 5
DocuWare
(242)
4.4 out of 5
M-Files
(147)
4.3 out of 5
See all OnBase Alternatives

Explore More

Best CRM Software
Trading Platforms
Ramp Up
Google Cloud Run reviews
AI Regulations in the EU
best marketing automation software
Top core HR software
Tontine
Pros and Cons Details
OnBase
Contact OnBase