OhMD
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4.8 out of 5 stars
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OhMD Reviews & Product Details - Page 5

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OhMD Overview

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What is OhMD?

OhMD is a patient communication platform that enables simple patient communication between medical practices and their patients. Using HIPAA compliant SMS and RCS texting, patient communication becomes easier than ever. OhMD keeps your healthcare organization running smoothly giving you the ability to build relationships and trust with your patients through ease of access and seamless conversations. The OhMD patient communication software includes: - HIPAA compliant two-way SMS text message and RCS chat conversations with no app to download and no patient portal to log into - Automated communication workflows like appointment scheduling, parking lot check-in, referrals, prescription refills and more - Appointment reminders, test result communication, and one-to-many broadcast messaging - Electronic forms - Secure live website chat - Virtual phone answering service with audio and text-transcribed voicemails - 85+ EHR integrations - One click video visits to build or expand your telehealth offerings - Organization and service review requests delivered through text to improve your ratings on sites like Google, Yelp, Facebook and industry specific sites like Healthgrades OhMD gives you the ability to connect with patients using a medium that they actually prefer: text message. Make the patient experience frictionless, simple and efficient with OhMD.

OhMD Details
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Product Description

OhMD is a patient engagement software for medical practices that enables SMS and encrypted text-based patient communication to improve the patient experience and save time.

Seller Details
Seller
OhMD
Company Website
Year Founded
2016
HQ Location
Burlington, Vermont
Twitter
@OhMDapp
258 Twitter followers
LinkedIn® Page
www.linkedin.com
44 employees on LinkedIn®
Description

OhMD is the leading conversational patient engagement software. Our solution enables text-based patient communication and HIPAA compliant texting for thousands of medical practices and hospitals. Healthcare providers can increase patient engagement exponentially while improving patient satisfaction and the overall health of their patient population.

Ethan B.
EB
Overview Provided by:
Ethan Bechtel
Co-founder/CEO @ OhMD

Recent OhMD Reviews

Osagie .
O
Osagie .Mid-Market (51-1000 emp.)
5.0 out of 5
"What every clinic needs!"
Very convenient! I love having the confidence that we are HIPPA compliant! I make use of this tool on a regular basis. It is easy to implement it's...
Read more
Thalia E.
TE
Thalia E.Small-Business (50 or fewer emp.)
5.0 out of 5
"Easy & Effective"
I really liked OhMD because the team really helps you every step of the way and are amaizing at answering questions. The customer service is also a...
Read more
HH
Holly H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great system!!"
I love being able to communicate with my patients without having to give out my personal number. So much is done through text now, its a great way ...
Read more

OhMD Pricing

Basic
Free
Reach
Free Trial
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OhMD Media

OhMD Demo - OhMD HIPAA compliant text messaging with patients
Connect with patients through two-way SMS texting from your office number eliminating hours of time on the phone.
OhMD Demo - Send messages to multiple patients at once
Whether you need to remind people about upcoming appointments, new offerings, vaccinations, your hours, or whatever you need to communicate, send a personalized message to multiple people at the same time.
OhMD Demo - Automated patient messaging workflows for your common tasks
Save time and energy by putting your most common patient communication workflows on Autopilot! Allow patients to text in a key word to kick off workflows like appointment scheduling, patient check-in, prescription refills, referrals and more.
OhMD Demo - One touch video visits launched from a text
Say goodbye to telehealth complexity. Having to remember passwords to log into the patient portal is a thing of the past for your patients. Launch a video visit in a single tap initiated right in a text message.
OhMD Demo - Secure live chat right on your website
Connect with prospects and patients alike as they browse your website. Gather information and answer questions that ensure a positive experience and keep patients coming back.
OhMD Demo - Electronic forms to delight patients and cut down on paperwork for your care team
No one enjoys filling out paperwork and transcribing it to your EHR is a burdensome task as well. Streamline the process with electronic forms you can deliver via SMS text message before the patient ever sets foot in your office then transfer that paperwork automatically to your EHR!
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161 OhMD Reviews

4.8 out of 5
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161 OhMD Reviews
4.8 out of 5
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OhMD Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for OhMDQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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KB
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about OhMD?

It is convient for not only the clinic but the providers and patients Review collected by and hosted on G2.com.

What do you dislike about OhMD?

I wish it would do an alert tone to let you know about a msg Review collected by and hosted on G2.com.

What problems is OhMD solving and how is that benefiting you?

N/A Review collected by and hosted on G2.com.

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Emily M.
EM
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about OhMD?

It enables staff and patient communication. I love the ease of the broadcast message to get larger messages out to patients. Review collected by and hosted on G2.com.

What do you dislike about OhMD?

I wish OhMD had a feature to mark messages as unread, as staff have varying schedules and some messages we want to mark as unread until they are back. Review collected by and hosted on G2.com.

What problems is OhMD solving and how is that benefiting you?

OhMD is changing the mobile app feature to merge a message with a name so we can communicate through the mobile app more easily. Review collected by and hosted on G2.com.

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TC
Small-Business(50 or fewer emp.)
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What do you like best about OhMD?

The customer service team is steller and very quick to respond. The platform is intuitive and works well right out of the box. We are delighted with the performance and ease of use. Review collected by and hosted on G2.com.

What do you dislike about OhMD?

I cannot think of any downsides yet. We are still exploring all of the features. Review collected by and hosted on G2.com.

What problems is OhMD solving and how is that benefiting you?

OhMD helps the practice reduce call hold times and missed calls. Patients are also more satisfied with the elevated customer service. Review collected by and hosted on G2.com.

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BM
Mid-Market(51-1000 emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about OhMD?

Veru user friendly and our patients love the availablity. Review collected by and hosted on G2.com.

What do you dislike about OhMD?

I have not found any downsides to using OHMD so far. Review collected by and hosted on G2.com.

What problems is OhMD solving and how is that benefiting you?

OhMD is helping with the high call volume at the clinic. Review collected by and hosted on G2.com.

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Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
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Incentivized Review
What do you like best about OhMD?

Ability to communicate with patients. Great in augmenting other forms of communication. Review collected by and hosted on G2.com.

What do you dislike about OhMD?

need to refresh app to receive all new messages.

mobile version doesn't have phone call capability. Review collected by and hosted on G2.com.

What problems is OhMD solving and how is that benefiting you?

Real time or near real-time ability to connect with patients to facilitate timely response and triage. Review collected by and hosted on G2.com.

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DW
Mid-Market(51-1000 emp.)
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What do you like best about OhMD?

integration w/ Athena & the ease of use for patients Review collected by and hosted on G2.com.

What do you dislike about OhMD?

We love OhMD - it has helped us to close gaps for our value-based contracts. The only recommendation would be to allow attachments to be sent via bulk. Review collected by and hosted on G2.com.

What problems is OhMD solving and how is that benefiting you?

OhMD has helped us close gaps in relation to mammos, colorectal cancer screens, wellness visits, etc. Review collected by and hosted on G2.com.

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BA
Mid-Market(51-1000 emp.)
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Review source: G2 invite on behalf of seller
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What do you like best about OhMD?

No one answers their phone anymore, so OhMD has been awesome to text patients and they normally get back to us quick! Review collected by and hosted on G2.com.

What do you dislike about OhMD?

Ours is kind of slow because of how many patients we have uploaded. Review collected by and hosted on G2.com.

What problems is OhMD solving and how is that benefiting you?

There is a lot of phone tag that goes on in the medical field and this has eliminated a lot of it. Review collected by and hosted on G2.com.

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Modessa H.
MH
Mid-Market(51-1000 emp.)
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Incentivized Review
What do you like best about OhMD?

we live in a very remote area and alot of our patients don't have good reception,so we can't call them, but this has made it so much easier to get in touch with patients Review collected by and hosted on G2.com.

What do you dislike about OhMD?

having to log in each time,otherwise all is good Review collected by and hosted on G2.com.

What problems is OhMD solving and how is that benefiting you?

reminding pts of appts,so that when they keep their appt it is better business Review collected by and hosted on G2.com.

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AM
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about OhMD?

Clients receive messages directly to them, making their response rate extremely high. This makes our work easier and more convenient. Review collected by and hosted on G2.com.

What do you dislike about OhMD?

I would like to be able to put notes on potential or anonymous clients without having to save them under patients. Review collected by and hosted on G2.com.

What problems is OhMD solving and how is that benefiting you?

Helping us to communicate with clients at a quicker rate and in a easier way Review collected by and hosted on G2.com.

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Cristina R.
CR
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about OhMD?

I like the fact that I texted the patients and they are able to answer back if they can't answer their call! Review collected by and hosted on G2.com.

What do you dislike about OhMD?

I like everything about ohmd, no changes needed in my opinion Review collected by and hosted on G2.com.

What problems is OhMD solving and how is that benefiting you?

no problems, I love that I am able to texted the patients Review collected by and hosted on G2.com.

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