Best Software for 2025 is now live!
By OhMD
Show rating breakdown
Save to My Lists
Paid
Claimed
Optimized for quick response

OhMD Reviews & Product Details - Page 4

OhMD Overview

What is OhMD?

OhMD is a patient communication platform that enables simple patient communication between medical practices and their patients. Using HIPAA compliant SMS and RCS texting, patient communication becomes easier than ever. OhMD keeps your healthcare organization running smoothly giving you the ability to build relationships and trust with your patients through ease of access and seamless conversations. The OhMD patient communication software includes: - HIPAA compliant two-way SMS text message and RCS chat conversations with no app to download and no patient portal to log into - Automated communication workflows like appointment scheduling, parking lot check-in, referrals, prescription refills and more - Appointment reminders, test result communication, and one-to-many broadcast messaging - Electronic forms - Secure live website chat - Virtual phone answering service with audio and text-transcribed voicemails - 85+ EHR integrations - One click video visits to build or expand your telehealth offerings - Organization and service review requests delivered through text to improve your ratings on sites like Google, Yelp, Facebook and industry specific sites like Healthgrades OhMD gives you the ability to connect with patients using a medium that they actually prefer: text message. Make the patient experience frictionless, simple and efficient with OhMD.

OhMD Details
Product Website
Discussions
OhMD Community
Show LessShow More
Product Description

OhMD is a patient engagement software for medical practices that enables SMS and encrypted text-based patient communication to improve the patient experience and save time.


Seller Details
Seller
OhMD
Company Website
Year Founded
2016
HQ Location
Burlington, Vermont
Twitter
@OhMDapp
258 Twitter followers
LinkedIn® Page
www.linkedin.com
44 employees on LinkedIn®
Description

OhMD is the leading conversational patient engagement software. Our solution enables text-based patient communication and HIPAA compliant texting for thousands of medical practices and hospitals. Healthcare providers can increase patient engagement exponentially while improving patient satisfaction and the overall health of their patient population.


Ethan B.
EB
Overview Provided by:
Co-founder/CEO @ OhMD

Recent OhMD Reviews

Osagie .
O
Osagie .Mid-Market (51-1000 emp.)
5.0 out of 5
"What every clinic needs!"
Very convenient! I love having the confidence that we are HIPPA compliant! I make use of this tool on a regular basis. It is easy to implement it's...
Thalia E.
TE
Thalia E.Small-Business (50 or fewer emp.)
5.0 out of 5
"Easy & Effective"
I really liked OhMD because the team really helps you every step of the way and are amaizing at answering questions. The customer service is also a...
HH
Holly H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great system!!"
I love being able to communicate with my patients without having to give out my personal number. So much is done through text now, its a great way ...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

OhMD Media

OhMD Demo - OhMD HIPAA compliant text messaging with patients
Connect with patients through two-way SMS texting from your office number eliminating hours of time on the phone.
OhMD Demo - Send messages to multiple patients at once
Whether you need to remind people about upcoming appointments, new offerings, vaccinations, your hours, or whatever you need to communicate, send a personalized message to multiple people at the same time.
OhMD Demo - Automated patient messaging workflows for your common tasks
Save time and energy by putting your most common patient communication workflows on Autopilot! Allow patients to text in a key word to kick off workflows like appointment scheduling, patient check-in, prescription refills, referrals and more.
OhMD Demo - One touch video visits launched from a text
Say goodbye to telehealth complexity. Having to remember passwords to log into the patient portal is a thing of the past for your patients. Launch a video visit in a single tap initiated right in a text message.
OhMD Demo - Secure live chat right on your website
Connect with prospects and patients alike as they browse your website. Gather information and answer questions that ensure a positive experience and keep patients coming back.
OhMD Demo - Electronic forms to delight patients and cut down on paperwork for your care team
No one enjoys filling out paperwork and transcribing it to your EHR is a burdensome task as well. Streamline the process with electronic forms you can deliver via SMS text message before the patient ever sets foot in your office then transfer that paperwork automatically to your EHR!
Play OhMD Video
Play OhMD Video
Play OhMD Video
Play OhMD Video
Play OhMD Video
Answer a few questions to help the OhMD community
Have you used OhMD before?
Yes

Video Reviews

161 OhMD Reviews

4.8 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
161 OhMD Reviews
4.8 out of 5
161 OhMD Reviews
4.8 out of 5

OhMD Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for OhMDQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
JA
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about OhMD?

I like the privacy aspect of not having to share my phone number but still being able to text my clients. Review collected by and hosted on G2.com.

What do you dislike about OhMD?

I do not like that it is the same number for every member Review collected by and hosted on G2.com.

What problems is OhMD solving and how is that benefiting you?

OhMD provides an easy and safe way to message clients. Review collected by and hosted on G2.com.

Megan D.
MD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about OhMD?

OhMD is simple to use, reliable, and effective. Review collected by and hosted on G2.com.

What do you dislike about OhMD?

It doesn't have customizable features or the ability to show who (from practice) read the message from the patient. Review collected by and hosted on G2.com.

What problems is OhMD solving and how is that benefiting you?

The ability to directly communicate with the patient at all times. Review collected by and hosted on G2.com.

Response from Anna Elston of OhMD

Hi Megan! Thank you so much for leaving a review. We are actually in the process of working on features that allows for more customization and tracking (specifically around patient messaging). Be on the lookout for those!

BR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about OhMD?

I love that we can easily and conveniently communicate back and forth with patients in our practice. They can send pictures of their insurance cards, ask questions, and make appointment requests for new or changes. We have also had a lot of positive feedback from patients on how convenient it is for them as well. Review collected by and hosted on G2.com.

What do you dislike about OhMD?

I have not had many problems at all with OhMD Review collected by and hosted on G2.com.

What problems is OhMD solving and how is that benefiting you?

It is a lot quicker than mailing the patients forms to fill out. Review collected by and hosted on G2.com.

Briana R.
BR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about OhMD?

That patients get our text really quick. Review collected by and hosted on G2.com.

What do you dislike about OhMD?

Patient names doesnt get saved most of the time Review collected by and hosted on G2.com.

What problems is OhMD solving and how is that benefiting you?

Contacting our patients. Review collected by and hosted on G2.com.

Charles M.
CM
Chief Executive Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about OhMD?

It helps to keep all of the communication in one place. Review collected by and hosted on G2.com.

What do you dislike about OhMD?

There should be a way for staff to send messages to us with regards to a specific patient. Currently the only way to send messages to providers regarding a message about a particular patient, is to simply send it to the provider. There is no way to categorize messages in a single thread. Also, there is no waiting room to put patients in when they are waiting for telehealth appts - This is a huge oversight. It is imperative for our productivity to have patients in a waiting room, otherwise we have to wait on them to click the link, etc. etc. Review collected by and hosted on G2.com.

What problems is OhMD solving and how is that benefiting you?

Helps with some of the communication and provides us with documenatation surrounding the patient's events. Telehealth platform needs some adjusting with adding a waiting room. Also need as I stated before, a way to categorize messages to providers from staff into a single thread. Review collected by and hosted on G2.com.

KM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about OhMD?

OhMD allows you to interact with your clients in a safe manner. It is great to be able to send forms and eliminate the paper we are using. It is also super easy to use and client friendly. Review collected by and hosted on G2.com.

What do you dislike about OhMD?

I wish there were a waiting room for telehealth sessions as of now the client just jumps on. It would be nice to have the ability to let clients in when you were ready for a session. Review collected by and hosted on G2.com.

What problems is OhMD solving and how is that benefiting you?

OhMD allow us to contact our clients in a safe and HIPPA compliant way. It has reduced the amount of calls that our emergency on call receives because clients are able to reach out to their therapist via text. Review collected by and hosted on G2.com.

Response from Anna Elston of OhMD

Hi Kris! Thank you so much for leaving a review. We have heard other users request a waiting room for telehealth visits, so it is on our radar as a feature request. We appreciate your feedback!

DM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about OhMD?

OhMD allows editing and updating of patient information. The app allows secure messaging between the site, the subject, and/or the subject's Legal Representative. We're able to send a single message or conduct a complete conversation. The app is as simple as sending text messages from your phone but more secure. Review collected by and hosted on G2.com.

What do you dislike about OhMD?

Two thumbs up. Nothing to dislike. No issues with the system. Review collected by and hosted on G2.com.

What problems is OhMD solving and how is that benefiting you?

OhMD saves time. I no longer have to call the subjects and wait for them to return my call. You don't know if they listened to your message, and you're left wondering if they will call you back. This system allows you to send a message and notifies you if the message fails to go through. Texting from a personal device is not compliant; this system resolves that problem. Printing out a copy of the conversation and filing it with the subject's medical records is possible. OhMD frees up time so that more time can be spent on patient care. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about OhMD?

I like that it allows me to talk to patients so quickly and on top of it whenever I have questions there is the convenient help button in the bottom right that allows me to get expert access to new questions. Review collected by and hosted on G2.com.

What do you dislike about OhMD?

I think the hardest thing about OhMD is that currently we can not close out tabs with colleagues but after talking to an expert using the help button, I realised that soon that will be a function that is fixed! Review collected by and hosted on G2.com.

What problems is OhMD solving and how is that benefiting you?

Mainly the fact that patients always have questions and they don't know where to go and it is more convenient to text rather than to wait in a 20 minute queue on the phone or somewhere else in person. Review collected by and hosted on G2.com.

LB
Practice Administrator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about OhMD?

With OhMD, I don't worry about HIPAA compliance when communicating with patients or other practitioners. It is fast, safe and most of all, patients LOVE it. Review collected by and hosted on G2.com.

What do you dislike about OhMD?

I would love a few more features so that I could get rid of my CRM platform, but honestly, there's not much I don't like. Review collected by and hosted on G2.com.

What problems is OhMD solving and how is that benefiting you?

OhMD solved a few problems for us. For almost everything we do, prior authorizations are required. So we need to send forms and communicate back and forth with patients quite often. Often those communications have PHI or other sensitive information. OhMD allows us to get information from patients in secure and patient-friendly way. Get OhMD for the texting capabilities, then be amazed at the forms and auto-pilot capabilities. It's a really great tool. Review collected by and hosted on G2.com.

Response from Anna Elston of OhMD

Hi Lauren! We're so happy to hear from you. We would love to learn more about the features you would like to see in OhMD. You can always reach out to us at team@ohmd.com with any features you would like to be implemented, and we can put them on our feature request list. Thank you so much!

NM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about OhMD?

Texting is very easy to do in this application. Review collected by and hosted on G2.com.

What do you dislike about OhMD?

when i cant find a client on file i have to search through the hardest parts Review collected by and hosted on G2.com.

What problems is OhMD solving and how is that benefiting you?

HIPPA Review collected by and hosted on G2.com.