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21 Octadesk Reviews
Octadesk has executed simplistic deployment mechanisms.
The customer enaggement features are straigtforward and informative. Review collected by and hosted on G2.com.
Octadesk has attained the appropriate helps measures effortlessly. Review collected by and hosted on G2.com.
When it comes to handling customer request and talking to them, Octadesk offers best features. It makes engagements with our customers easy
It comes with so many features and is very fast in delivering messages
With Octadesk , we have been able to boost our markeitng needs. Review collected by and hosted on G2.com.
My experience with Octadesk has always been great and no issues at all. Review collected by and hosted on G2.com.
It very useful tool to resolve problems of customers while facing any issue in regards to communicate with customer service. It's very quick and effective tool. Review collected by and hosted on G2.com.
It requires a lot improvements. It makes hard to locate the tool were user have to work. Review collected by and hosted on G2.com.
I prefer Octadesk because it aids in resolving issues our business has, particularly those related to organisation and customer communication. I appreciate the structure it offers and the ways in which it aids us in getting things done better. Review collected by and hosted on G2.com.
Octadesk annoys me since it can occasionally be challenging to use. Finding the proper tool to use can be challenging at times; you have to look and search, which can be somewhat inconvenient, but in general, it works well. Review collected by and hosted on G2.com.
I like octadesk because it helps to solve the problems we have in the company, especially the problems with organization and coomunication with our customers. I like the organization it provides and the way it helps us and improve the way we work Review collected by and hosted on G2.com.
I don't like octadesk because sometimes it's a bit difficult to use. Sometimes it is also difficult to locate the right tool to be able to work, you need to look and search, this ends up getting in the way a little, but in general, it meets well Review collected by and hosted on G2.com.
Octa desk helps me manage customer service, I like the way it does it, dynamically, quickly and effectively. It helps to manage the calls and make the customer more satisfied, as we do not leave them unanswered. Review collected by and hosted on G2.com.
Honestly, there aren't many points that I don't really like, I strongly believe in the possibility of improvement, like anything. But, I believe that a point to be improved is the ease of locating all available resources. Review collected by and hosted on G2.com.
I think what I like most about Octadesk is the fact that I can gather various communication channels with my client in just one system, which ends up optimizing my work more. Review collected by and hosted on G2.com.
On some days, the tool showed a lot of instability in use, and I didn't have many good experiences with the company's support, which caused a lot of discomfort. Review collected by and hosted on G2.com.
It facilitates communication between clients and companies in a very natural way, in addition to easing the management of communication. Great tool also with integration via WhatsApp. Review collected by and hosted on G2.com.
Not having a history of conversations makes it difficult to locate and understand the context of the problem for its effective resolution. Another problem is that it is also not a very intuitive system. Review collected by and hosted on G2.com.
