Sie müssen eingeloggt sein, um auf diese Seite zugreifen zu können.
Save to My Lists
Optimized for quick response

Nutshell Reviews & Product Details - Page 9

Nutshell Overview

What is Nutshell?

Founded in 2010, Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough for any business, Nutshell is built for teams who are tired of juggling separate sales and marketing tools and don’t want to pay a full-time admin to manage their software. If you're aiming to boost revenue, streamline your sales process, or craft engaging marketing messages, Nutshell could be the solution. Every Nutshell subscription includes unlimited CRM contacts and data storage, fully customizable reporting tools, free data migration assistance, and world-class live support, all at an extremely affordable price. In 2024, Nutshell introduced Nutshell Marketing and Nutshell Engagement. Nutshell Marketing helps businesses create compelling email campaigns and landing pages to drive audience engagement, while Nutshell Engagement connects you with leads and customers throughout the sales journey via web chat and text messaging. Nutshell also integrates with popular tools like Google Workspace/Gmail, Microsoft Office/Outlook, QuickBooks Online, Intercom, and Slack. Nutshell also offers a mobile version, allowing sales reps to create, search, and edit contact information while in the field. Nutshell serves thousands of businesses around the world and has been named a top CRM for both user-friendliness and affordability. Nutshell has been honored as a "Leader" in G2's Grid® Report for CRM every quarter since Fall 2020.

Nutshell Details
Product Website
Languages Supported
English
Show LessShow More
Product Description

Nutshell is CRM software that helps small-business sales reps win more deals.

How do you position yourself against your competitors?

Nutshell is an all-in-one sales, marketing and engagement platform for businesses that are tired of juggling separate sales and marketing tools, and don’t want to pay a full time admin to manage their software.

Nutshell is fully featured, it’s extremely affordable, and we offer the best support experience in the sales and marketing software space, hands down.

Our software works best for B2B businesses with inside sales teams that have relatively long sales cycles, or have sales models where building relationships is a priority. If your goal is to acquire customers and retain them for a long time, Nutshell will be a great fit.

With Nutshell, you’ll be up and running in days (not weeks), you'll never need an implementation consultant or “CRM administrator,” and your whole team will have access to free and friendly customer support.


Seller Details
Seller
Nutshell
Company Website
Year Founded
2009
HQ Location
Ann Arbor, Michigan
Twitter
@nutshell
2,818 Twitter followers
LinkedIn® Page
www.linkedin.com
1,126 employees on LinkedIn®
Phone
(888) 336-8808
Description

Nutshell is a customer relationship management (CRM) platform designed to help businesses streamline their sales processes and improve customer relationships. The platform offers features such as sales automation, pipeline management, and reporting tools, enabling teams to track their interactions and optimize their workflows. Nutshell caters to small and medium-sized businesses, providing an intuitive interface and integrations with various applications to enhance productivity and collaboration. For more information, visit their website at https://www.nutshell.com.


AF
Overview Provided by:
Building growth software at Nutshell

Recent Nutshell Reviews

AN
Adam N.Small-Business (50 or fewer emp.)
4.5 out of 5
"Super quick and simple to get this up and running"
The ease of setup was great, good support team as well, they solved a handful of challenges larger CRMs put in the way when migrating over.
DN
Daniel N.Small-Business (50 or fewer emp.)
5.0 out of 5
"Super Happy - New features always coming"
I love all the automation that we have been able to incorporate into the CRM, Pipeline and back office operations team. Nutshell has allowed us to ...
Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Knowledgable and Speedy response"
It's easy to use, the monthly training, and the excellent IT support

Nutshell Media

Official Interactive Demo

Nutshell demo available

Try an interactive demo created by the software seller (right here on G2).

Official Downloads

Answer a few questions to help the Nutshell community
Have you used Nutshell before?
Yes

Video Reviews

1,224 Nutshell Reviews

4.3 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
1,224 Nutshell Reviews
4.3 out of 5
1,224 Nutshell Reviews
4.3 out of 5

Nutshell Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for NutshellQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
DS
Business Development
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Nutshell?

The simplicity of the program and the add-ons available Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

Sometimes, help can be slow. Today, they were lightning fast in helping me resolve my problem, but sometimes they are very very slow to resolving the issue. Review collected by and hosted on G2.com.

What problems is Nutshell solving and how is that benefiting you?

Nutshell is helping us organize our customer outreach and sales goals. Review collected by and hosted on G2.com.

Response from Jewell July of Nutshell

Thank you for sharing your positive review of Nutshell, Don! We're glad that Nutshell is helping your team organize outreach and meet your sales goals!

Due to varying daily volumes of support tickets, our support team may be able to assist faster on some days than others. We appreciate your patience when working with support on any questions or concerns you have!

All the best,

Jewell from Nutshell

Verified User in Staffing and Recruiting
AS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Nutshell?

Easy to navigate and use, intuitive. It can be used as a full CRM system as well as a Sales funnel with the marketing comms aspect added to it, at a very good price. CUstomer support is incredible, very responsive and you can speak to an actual human who is available within 24 hours across the globe. We use it daily. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

Users count as credits and that coincides with the marketing aspect of the platform. Therefore communications (broadcasts/newsletters) to contacts that exists outside of leads are mixed in your credit count. One could use alternative platforms to solve this, but there is a cost factor. Review collected by and hosted on G2.com.

What problems is Nutshell solving and how is that benefiting you?

An overview of sales pipelines within the team and ability to communicate to clients and view comms across team members is great. It integrates with your email. Easy access to email or send out drip sequences as well. Review collected by and hosted on G2.com.

Response from Jewell July of Nutshell

Thank you for sharing your positive review of Nutshell! We're glad to hear Nutshell is helping your team manage your sales pipelines, communicate with clients, and collaborate with your team!

All the best,

Jewell from Nutshell

Verified User in Public Relations and Communications
UP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Nutshell?

I am happy to have all my information in one place. Also makes it so easy to communicate with team members as we each aim to help encourage the new leads. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

It processes a little slowet than I prefer. Review collected by and hosted on G2.com.

What problems is Nutshell solving and how is that benefiting you?

Direct communication with new leads thru texting and email. Allows me to place a task to automatically remind me to follow up. Also have the ability to send consecutive automated communications. Review collected by and hosted on G2.com.

Response from Jewell July of Nutshell

Thank you for sharing your positive review of Nutshell! We're glad Nutshell is making it easier for you to organize customer data and collaborate with your team as you work new leads! We're also excited to hear how you're using email automations to streamline follow-ups!

All the best,

Jewell from Nutshell

NJ
Marketing Manager - ANZ
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Nutshell?

Easy to use and good user interface. Friendly account managers Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

Limited integrations with other platforms

Support hours are difficult to get hold of Review collected by and hosted on G2.com.

What problems is Nutshell solving and how is that benefiting you?

We can have one source of truth for storing customer details and interactions, although we as a company need to clean up more whats in there Review collected by and hosted on G2.com.

Response from Jewell July of Nutshell

Thank you for sharing your experience with Nutshell, Nicole! We're glad to hear Nutshell is easy for your team to use and serves as a single source of truth for all your customer data and interactions!

All the best,

Jewell from Nutshell

Verified User in Construction
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Nutshell?

Looking up customers and narrowing down list.

Looking at old quotes and sales. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

The search engin is not good when trying to look up a customer and the spelling is not correct.

The app is not user friendly and you cannot do everything on the app that you can do on the computer. I use activities more then notes and when trying to input an activity I first have to schedule one then complete it causing addational steps. Review collected by and hosted on G2.com.

What problems is Nutshell solving and how is that benefiting you?

The AI option is nice for summerising the client but it needs to offer better suggestions. Review collected by and hosted on G2.com.

Response from Jewell July of Nutshell

We appreciate your review of Nutshell! Our team is glad to hear that Nutshell is helping you find information on customers and locate past sales for your business.

We're always working to make Nutshell the best CRM for our customers, so I'll share your feedback about the search function, mobile app, and AI summaries with our product development team for consideration in future updates. We're working on planning enhancements to the platform for the new year and your feedback is valuable to us.

All the best,

Jewell from Nutshell

TR
Project Manager
Computer Software
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Nutshell?

It is a CRM that is easy to set up and also very easy to use. What I liked most about this very cost effective product is the provision of various customizable email templates, which also allows us to add items and placeholders. I enjoy being able to have an up-to-date record of our leads and the ability to generate and filter reports. It has been very helpful in correcting and maintaining focus on sales and lead retention. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

It is a good resource for sales processes, however, when you need to get more than one sales process, the need arises to get the professional version, the price of which is expensive. Review collected by and hosted on G2.com.

What problems is Nutshell solving and how is that benefiting you?

It is a tool that benefits our organization significantly, it is robust and has a great set of features at a very, very reasonable price. It is an easy to use, cost-effective software for companies of all sizes looking to have an updated record of customers, monitor sales and even generate reports for analytical and management purposes. We are pleased with its performance. Review collected by and hosted on G2.com.

Response from Jewell July of Nutshell

Thank you for sharing your positive experience using Nutshell, Tetiana! We're so glad to hear Nutshell is helping your team sending customized emails, track leads, and generate reports. We're excited to help your company achieve your sales and lead retention goals!

All the best,

Jewell from Nutshell

JA
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Nutshell?

I'm not a techie person. I hate learning new software! I was pleased to see that Nutshell is very intuitive. When I log-in to the website, I can quickly see where I'm at with my outreach efforts. I know whose been contacted and who I need to call next. Also, it's easy to create notes that are easily accessible when looking at each customer profile. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

So far I love everything about it. I've tried other CRM but none of them offer me the birds-eye-view from the launch page. Review collected by and hosted on G2.com.

What problems is Nutshell solving and how is that benefiting you?

Keeping track of which clients I need to follow up with Review collected by and hosted on G2.com.

Response from Jewell July of Nutshell

Thank you for sharing your positive review of Nutshell, Jonathan! We're glad to hear that Nutshell is easy to use, helps you create notes on customers, and makes it easy to track your outreach!

All the best,

Jewell from Nutshell

MR
Sales Support Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Nutshell?

One of my favorite things about Nutshell is how user-friendly it is. I have used multiple CRM platforms, and Nutshell is one of the most straightforward easy to use ones. There are also so many different things you can do in Nutshell that I really appreciate. Many times there are so many overages for one small integration but I felt like the Nutshell package I used gave me everything I needed and more. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

The only thing I dislike about Nutshell is that the views can be a little confusing at first. Review collected by and hosted on G2.com.

What problems is Nutshell solving and how is that benefiting you?

Nutshell is helping us track contacts and send email marketing out. Review collected by and hosted on G2.com.

Response from Jewell July of Nutshell

Thank you so much for sharing your positive review of Nutshell, Mia! We're glad to hear that Nutshell is user-friendly for you and that you're able to benefit from lots of features like integrations and email marketing!

All the best,

Jewell from Nutshell

JS
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Nutshell?

I've been using Nutshell, and it's been a game-changer for keeping in touch with my audience. It helps me effortlessly track people's engagement and stay connected with them. The platform is easy to use and has made managing my interactions so much simpler. If you want a reliable way to stay in touch with your audience, Nutshell is the way to go! Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

I did have a hard time initially, and it took a lot of research and learning to get the hang of it. But once I did, thanks to onboarding calls, it’s been smooth sailing and totally worth it! Review collected by and hosted on G2.com.

What problems is Nutshell solving and how is that benefiting you?

I'm able to send emails, watch open rates, and keep track of my clients -- past and prospective. Review collected by and hosted on G2.com.

Response from Jewell July of Nutshell

Thank you for sharing your review of Nutshell, Jason! We're glad to hear Nutshell is helping you track audience engagement, stay connected, and manage your interactions to grow your business! And we're glad to hear that onboarding calls have been helping you get the most out of the platform!

All the best,

Jewell from Nutshell

Verified User in Facilities Services
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Nutshell?

Nutshell is replete with the functions needed to collaborate about sales activity in a small business. It's fairly intuitive and easy to use. I use it on a daliy basis in my current role. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

It would be helpful if Nutshell had integrations to ZoomInfo and to Sailes.com Review collected by and hosted on G2.com.

What problems is Nutshell solving and how is that benefiting you?

Nutshell is helping our company evaluate our growing pipeline and helping us collaborate more effectively. Review collected by and hosted on G2.com.

Response from Jewell July of Nutshell

Thank you for sharing your positive review of Nutshell! We're glad to hear Nutshell is making it easier for your team to collaborate more effectively and grow your pipeline!

We also appreciate your feedback about potential Nutshell integrations! If you're using ZoomInfo for prospecting, it's possible that our Nutshell IQ tool provides the prospecting features you need: https://www.nutshell.com/nutshell-iq.

All the best,

Jewell from Nutshell