Video Reviews
Small but poweful
1,223 Nutshell Reviews
Overall Review Sentiment for Nutshell
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We use an internal system designed specifically for our company and Nutshell has allowed us to link with it to keep us organized. Once the infrustructure is in place, it's relatively intuitive in it's use. Review collected by and hosted on G2.com.
Nutshell seems to be tailored to a different industry. I work in event design and production - primarily weddings - and don't use many of the features. Review collected by and hosted on G2.com.
I use Nutshell to track projects as theymove through our pipeline.
Often this means that I see the project in its initial stages, and can easily see where each project is at. Review collected by and hosted on G2.com.
Sometimes when sorting through my projects it can get a little bloated, and I have to play with and rely on very specific filters to see what I need.
At times, Nutshell can be a little slow -but that may be a problem on my end. Review collected by and hosted on G2.com.
I like that it can help you get organized. It has many options so you can keep it simple or use many different tools. Easy to navigate. Review collected by and hosted on G2.com.
It does not always show when the last time you contacted someone when it is through your email even when it is linked. Review collected by and hosted on G2.com.
It does what it needs to do with lots of tips on screen for beginers. Reporting is basic but is enough for my clients. Integrated email marketing definitely helps with lead nurture and customer relationships. Customer support is always quick and thorough. Review collected by and hosted on G2.com.
Some aspects aren't consistent. Like if I stop automated emails on a lead, it stays at the top as stopped even if I restarted in email sequence below.
Tasks and Activities can get confusing to remember the difference. Review collected by and hosted on G2.com.
I like that it is easy to search archival commuication between customers and my company. I often use it to keep track of previous communications and gather information to better assist my customers and my bosses in their decision-making. Review collected by and hosted on G2.com.
I wish there was a way to send all my emails into Nutshell without always having to remember to use the bcc email address. Also, more options for a support integration would be great. Review collected by and hosted on G2.com.
Nutshell's user-friendly interface and straightforward navigation make it easy to track accounts, manage all of our sales processes, and combine all aspects of engaging with current and prospective customers. Covering initiatives that target prospects and customers, the workflow of this area can be achieved using an algorithm and simple criteria. This includes aspects such as metrics, social media management, customer support, email marketing, inventory and human resources management. One of the features that allows you to start using it during the webinar engagement is the tool. Review collected by and hosted on G2.com.
A few things that could be better with this fantastic CRM solution are the inclusion of tutorial manuals and a basic configuration of the CRM so that users can see how to set up the program initially. Also, the customer support is really slow. Review collected by and hosted on G2.com.
1) Nutshell Marketing. Has revolutionized our ability to stay in touch with clients, to market to clients, and to move freight. Literally equivalent to an FTE, or more.
2) Project Management. Allows us to keep up-to-date tabs on 100+ simultaneous projects.
3) Customer Support. Prompt. Genuinely interested. Genuinely helpful and responsive. Review collected by and hosted on G2.com.
Apart from a couple of niggling details, I have zero complaints about Nutshell. Review collected by and hosted on G2.com.
Perfect place to house all my leads- easy to use- and interaction with everyone at Nutshell has been outstanding - from sales to support- timing responses to my needs and questions Review collected by and hosted on G2.com.
the difference between people reocrds and company records can be a bit confusing at first but easily resolved once learned Review collected by and hosted on G2.com.
Nutshell is easy to use - whether it's creating a broadcast, a list, or even contacting support with a question you may have. Customer support is by far the best part about nutshell. Every time I had an issue or was unsure of how to use a specific feature, they were there to help. Most of the time with rapid response! Review collected by and hosted on G2.com.
The downside about Nutshell that I have experienced is the lack of ability to easily, completely freestyle the broadcasts and import certain design aspects. Review collected by and hosted on G2.com.
